Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 24032 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 24032 Views
  • 17 replies
  • 0 likes

School not recognized, despite being offered as an option in the drop-down list

Hi, I am trying to sign up for the student discount. The school I am trying to indicate is given as an option for the drop-down list, but upon clicking the "sign-up" button, I get an error saying the school is not recognized. There seems to be a glit...

  • Casual Listener
  • Hi,   I am trying to sign up for the student discount. The school I am trying to indicate is given as an option for the drop-down list, but upon clicking the "sign-up" button, I get an error s...
  • sriracha_pony
  • Casual Listener
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Pagos

Se me ha cobrado dos veces el precio con descuento para estudiante antes de tenerlo y para terminar d e completar la suscripción me sigue queriendo cobrar

  • Newbie
  • Se me ha cobrado dos veces el precio con descuento para estudiante antes de tenerlo y para terminar d e completar la suscripción me sigue queriendo cobrar 
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Universitarios

Hoy decidí contratar Spotify para universitarios y me cobraron tres veces el monto de $49 (pesos mexicanos), ¿por qué sucedió eso? ¿Me reembolsarán lo que cobraron de más? Aún no me activan la cuenta. Espero que alguien me pueda ayudar.

  • Casual Listener
  • Hoy decidí contratar Spotify para universitarios y me cobraron tres veces el monto de $49 (pesos mexicanos), ¿por qué sucedió eso? ¿Me reembolsarán lo que cobraron de más? Aún no me activan la cuenta...
  • macthird
  • Casual Listener
  • 222 Views
  • 4 replies
  • 0 likes
  • 222 Views
  • 4 replies
  • 0 likes

Premium to Student Discount

Yes, I have spotify premium, bought the beginning of the month. I was just made aware that since I'm a student there is a student discount price. I tried to change my subscription but all it is saying is that it can't clarify my student status. How d...

  • Newbie
  • Yes, I have spotify premium, bought the beginning of the month. I was just made aware that since I'm a student there is a student discount price. I tried to change my subscription but all it is sayin...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

I paid money but ıt wants again.

I'm a student . I paid money but it wants again.

  • Casual Listener
  • I'm a student . I paid money but it wants again.
  • ED1995
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution USA Student Discount

I should have been on the studen pass since April and I just checked my account and it was never activated. Here is my email to prove it. I want a refund for all the months I have been over charged

  • Newbie
  • I should have been on the studen pass since April and I just checked my account and it was never activated. Here is my email to prove it. I want a refund for all the months I have been over charged&n...
  • user-removed
  • Not applicable
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharging

To whom it may concern; I have recently applied for premium upgrade with student discount.Even though my student premium subscription has not been verified yet, I have been overcharged 5 times in my banking system in Turkey.I have not even recieved a...

  • Newbie
  • To whom it may concern;   I have recently applied for premium upgrade with student discount.Even though my student premium subscription has not been verified yet, I have been overcharged 5 tim...
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify Student and Hulu

Hello, I had Spotify student that expired in Otober. I am still a student and would like to continue premium for students but I forgot to re-aply in time. It charged me the full $10 something for Premium which is fine but now it wint let me go back t...

  • Newbie
  • Hello,  I had Spotify student that expired in Otober. I am still a student and would like to continue premium for students but I forgot to re-aply in time. It charged me the full $10 s...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Student Discount

I decided buy premium for student discount.When i check my bank account Spotify takes 6 time 6.99₺ for it and my account still free account.My account verifited as Student Account but when i try to buy premium Spotify asking me for Student verify.I w...

  • Casual Listener
  • I decided buy premium for student discount.When i check my bank account Spotify takes 6 time 6.99₺ for it and my account still free account.My account verifited as Student Account but when i try to b...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! going from spotify premium to spotify student

Hello i am a student and i am on the $11.99 rate for spotify premium, however i want to change to the spotify students deal. When i try to go into changing to students it does not offer paypal, the current payment method i am using now so i am worrie...

  • Newbie
  • Hello i am a student and i am on the $11.99 rate for spotify premium, however i want to change to the spotify students deal. When i try to go into changing to students it does not offer paypal, the c...
  • Maxim
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

It says that my credit card is from a country without spotify... it's from UK.

When trying to activate a student account my UK card does not work and my spanish one only let me verify a spanish university... but I study in the UK

  • Newbie
  • When trying to activate a student account my UK card does not work and my spanish one only let me verify a spanish university... but I study in the UK 😕
  • pablowakonigg
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

I paid for premium student and I don´t have the premium

Hello, yesterday I sent the documents to prove that I was a student and today my documents were accepted and they sent me an email saying 'you're veryfied!' and they took my money from the bank account, but I still do not have the premium account. Al...

  • Newbie
  • Hello, yesterday I sent the documents to prove that I was a student and today my documents were accepted and they sent me an email saying 'you're veryfied!' and they took my money from the bank accou...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Spotify Student Discount

So basically I changed my subscribtion to student discount but it still hasn't updated and they already took 2 months of payment.

  • Newbie
  • So basically I changed my subscribtion to student discount but it still hasn't updated and they already took 2 months of payment.
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Me cobró el plan de estudiante pero no funciona

El día de hoy pague Spotify para universitarios, el monto fue debitado de mi cuenta, sin embargo no gozo de los beneficios premium, porfavor alguien que me ayude, ya verifique todo lo standard, tengo sólo una cuenta y ya cerré y abrí seción varias ve...

  • Newbie
  • El día de hoy pague Spotify para universitarios, el monto fue debitado de mi cuenta, sin embargo no gozo de los beneficios premium, porfavor alguien que me ayude, ya verifique todo lo standard, tengo...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Wrong email

I signed up for the spotify and hulu student discount under an email address that is not connected to my facebook, which is what my original spotify account is connected to. I would like to know how I can change the subscription so that I can use it ...

  • Newbie
  • I signed up for the spotify and hulu student discount under an email address that is not connected to my facebook, which is what my original spotify account is connected to. I would like to know how ...
  • Nickolay
  • Composer
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Problemas Spotify Universitário

Assinei o Spotify Universitário, o valor de 8,50 já foi cobrado no meu cartão de crédio, porém não recebi o e-mail de confirmação e meu plano continua como FREE, tanto no app quanto no site.

  • Visitor
  • Assinei o Spotify Universitário, o valor de 8,50 já foi cobrado no meu cartão de crédio, porém não recebi o e-mail de confirmação e meu plano continua como FREE, tanto no app quanto no site.
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Student Account

Hello, yesterday I purchased Spotify premium for the student price of $4.99 at 11:43 CT. When I log into my account it says my membership is free but my card was charged $5.33.

  • Newbie
  • Hello, yesterday I purchased Spotify premium for the student price of $4.99 at 11:43 CT. When I log into my account it says my membership is free but my card was charged $5.33. 
  • LeoRager
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

student verification is loading for hours

my student verification loaded and loaded but nothing happened...can somebody help?Thanks

  • Casual Listener
  • my student verification loaded and loaded but nothing happened...can somebody help? Thanks
  • Mimi588
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Error 404 tras la verificación en Sheer ID

Me ha llegado esta mañana la verificación APROBADA en SheerID para el descuento de estudiantes. Para continuar con la compra, debo hacer click en un enlace que me enviaron al correo. Al ir a ese enlace, que pertenece a Spotify, me sale lo siguiente;'...

  • Newbie
  • Me ha llegado esta mañana la verificación APROBADA en SheerID para el descuento de estudiantes. Para continuar con la compra, debo hacer click en un enlace que me enviaron al correo. Al ir a ese enla...
  • OviiiOne
  • Community Legend
  • 2492 Views
  • 2 replies
  • 0 likes
  • 2492 Views
  • 2 replies
  • 0 likes

Got charged but don't have Premium

Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium. Though I checked my account and I was charged 4.99??And yet I don't have the Premium?Can I please have a refund or at least give me the 12-month...

  • Newbie
  • Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium.  Though I checked my account and I was charged 4.99?? And yet I don't have the Premium...
  • ESenS
  • Casual Listener
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes