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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19835 Views

11 replies

1 likes

Premium for Students
  • 19835 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160726 Views

109 replies

147 likes

Premium for Students
  • 160726 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36618 Views

19 replies

1 likes

Premium for Students
  • 36618 Views
  • 19 replies
  • 1 likes

Payment gone wrong?

Beste, ik ben van premium naar student premium gegaan. Mijn betalingen zijn altijd goed gegaan voor 2 jaar. En ineens ik overgestapt ben gaat het fout. (Ik heb voldoende saldo gehad op tijd van afschrijven). Mvg chris hendrickx

Casual Listener

Beste, ik ben van premium naar student premium gegaan. Mijn betalingen zijn altijd goed gegaan voor 2 jaar. En ineens ik overgestapt ben gaat het fout. (Ik heb voldoende saldo gehad op tijd van afsch...

Christjeeh

Casual Listener

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Student discount in Quebec

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french University...

Newbie

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french Universit...

user-removed

Not applicable

3443 Views

3 replies

0 likes

  • 3443 Views
  • 3 replies
  • 0 likes

Student Discount

I was gonna buy student premium but after I paid I realized it was for collage students only but I am a high school student, so I closed the page but it seems I paid the money but I don't have premium, can I get a refund ?

Casual Listener

I was gonna buy student premium but after I paid I realized it was for collage students only but I am a high school student, so I closed the page but it seems I paid the money but I don't have p...

user-removed

Not applicable

436 Views

3 replies

0 likes

  • 436 Views
  • 3 replies
  • 0 likes

Solved!! Discounts for Students

I have tried applying for the student discount twice and both times have not received any emails back or an acceptance. I'm a university student and my uni is listed into the schools available so I don't know why my account hasn't changed from premiu...

Newbie

I have tried applying for the student discount twice and both times have not received any emails back or an acceptance.    I'm a university student and my uni is listed into the schools a...

higbystreet

Regular

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Link doesnt work

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers. but i cant confirm it.

Casual Listener

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers.  but i cant confirm it. 

kingmuslol12

Casual Listener

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Why the student premium 2 time pay?

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary legal ways as a lawyer.

Casual Listener

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary l...

Berillssh

Casual Listener

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Problem with PayPal

Hello I'm using Spotify Student and it worked very well, most of the time...But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it and Spotify can withdraw from my Paypal Account. (and I cli...

Casual Listener

Hello 🙂 I'm using Spotify Student and it worked very well, most of the time... But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it an...

furma

Casual Listener

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

New credit card information not working?

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the payment isn't going through as well. I've tried cancelling...

Newbie

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the p...

LeoRager

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

I wasn't aware stident discount was for college student only.

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i don't have premium.

Newbie

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i...

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Turkey Student discount

Hello i am from turkey.Today firstly i bought the student discount. I could not share my student certifica with ShreedID.i paid but my account was not premium. NOW, i buy premium and i have premium what can i do about this issue please help me

Newbie

Hello i am from turkey.Today firstly i bought the student discount.  I could not share  my student certifica with ShreedID.i paid  but my account was not premium. NOW, i buy premium an...

Maxim

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

I am NOT a student anymore but it is requiring/asking for my student info?

Hi there!I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to update it and it is MAKING me feel out my student colleg...

Newbie

Hi there! I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to u...

LeoRager

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Verification and payment is done but I am still using free version for more than one month

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Casual Listener

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Mario93

Casual Listener

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Spotofy Student and Hulu

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error.

Newbie

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error. 

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

La página para "Completar compra" dice que ya no existe

Me llegó el correo de que SheerId aprobó mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

Newbie

Me llegó el correo de que SheerId aprobó  mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

marcoga2014

Newbie

1441 Views

10 replies

0 likes

  • 1441 Views
  • 10 replies
  • 0 likes

saying i’m not a student

I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew my payment for the year.

Newbie

 I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew ...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Cant pay with Maestro credit card

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro card , and i cant change the icon on top when i clic...

Casual Listener

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro c...

borsolya

Newbie

10234 Views

2 replies

2 likes

  • 10234 Views
  • 2 replies
  • 2 likes

Charged for premium account

Hi there, I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me. Thank you,Danielle Romeo

Newbie

Hi there,   I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me.  ...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Solved!! Premium Student Discount, Charged Twice

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My desktop and iPhone)? If not, how do I get refunded?

Visitor

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My d...

Luke

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

primium account cant change to student discount

i appied student discount already and spotify confirmed my applicationbut still charging me $58 how can i fix it...?

Newbie

i appied student discount already and spotify confirmed my application but still charging me $58  how can i fix it...?

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes