Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24665 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24665 Views
  • 18 replies
  • 0 likes

My credentials are already being used.

I want to get spotify premium with my account and receive the student discount because I am in college. The problem is, whenever I go to type in my card to get the discount, it says that my credentials are already linked with another account. So how ...

  • Newbie
  • I want to get spotify premium with my account and receive the student discount because I am in college.  The problem is, whenever I go to type in my card to get the discount, it says that my cre...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Esta página ya no existe. Premium para Universitarios

Hola. Llego a mi correo la Verificación Aprobada de los documentos de estudios en Universidad y solicita completar compra, pero al seguir ese paso me redirecciona a una página que no existe. Ya fue generado el cobro en la tarjeta. Que se debe hacer?.

  • Newbie
  • Hola. Llego a mi correo la Verificación Aprobada de los documentos de estudios en Universidad y solicita completar compra, pero al seguir ese paso me redirecciona a una página que no existe. Ya fue g...
  • PlataNetzin
  • Newbie
  • 397 Views
  • 1 replies
  • 1 likes
  • 397 Views
  • 1 replies
  • 1 likes

Student Discount Issue

Hello. I applied for the student discount, and got verified. I didn't know that I needed to purchase it again, instead of you just changing my subscription. Now my account has been charged with 2x 99NOK instead of the discounted price of 49NOK. Any w...

  • Newbie
  • Hello. I applied for the student discount, and got verified. I didn't know that I needed to purchase it again, instead of you just changing my subscription. Now my account has been charged with 2x 99...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Hulu doesn't let me log in through my Spotify account

About a month ago I purchased the Spotify Premium + Hulu offer for students. I haven't been able to connect to the internet from the computer to activate my Hulu account until now and it doesn't let me log in through my Spotify account. I added all m...

  • Newbie
  • About a month ago I purchased the Spotify Premium + Hulu offer for students. I haven't been able to connect to the internet from the computer to activate my Hulu account until now and it doesn't l...
  • 503 Views
  • 0 replies
  • 1 likes
  • 503 Views
  • 0 replies
  • 1 likes

Student Premium Discount

I wanted to have student premium for spotify, wrote my credit card infos and it accepted but when i try to send my transcribe it didnt select, the button didnt worked. i refreshed the page but my money discounted and i didnt be a premium user. please...

  • Newbie
  • I wanted to have student premium for spotify, wrote my credit card infos and it accepted but when i try to send my transcribe it didnt select, the button didnt worked. i refreshed the page but my mon...
  • Maxim
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Spotify Please Help Me!!!(About:Buying Premium Account)

Hi,please help me.1 day ago,i bought Spotify Premium for student.After website said 'We examine your information and we contact you' but they say me we can't accept this information.Please send some information.'Now i looked my credit cards informati...

  • Visitor
  • Hi,please help me. 1 day ago,i bought Spotify Premium for student. After website said 'We examine your information and we contact you' but they say me we can't accept this information.Please send s...
  • ESenS
  • Casual Listener
  • 841 Views
  • 14 replies
  • 0 likes
  • 841 Views
  • 14 replies
  • 0 likes

Problema com o desconto para universitários

Boa tarde, Fui fazer o cadastro para o desconto de universitários e na hora de enviar o documento requisitado, meu celular não conseguiu fazer o upload. Agora não consigo acessar a página para efetuar o envio do documento. Detalhe que o pagamento da ...

  • Newbie
  • Boa tarde,   Fui fazer o cadastro para o desconto de universitários e na hora de enviar o documento requisitado, meu celular não conseguiu fazer o upload. Agora não consigo acessar a página pa...
  • 0916chino
  • Newbie
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution Abbonamento non funziona

Buongiorno,Volendo attivare l'abbonamento premium per studenti, ho inserito i dati per il pagamento e i dati per la verifica dello status di studente. Mi é arrivato il messaggio di verifica completata, ma il mio abbonamento non si é attivato. Ho prov...

  • Casual Listener
  • Buongiorno, Volendo attivare l'abbonamento premium per studenti, ho inserito i dati per il pagamento e i dati per la verifica dello status di studente. Mi é arrivato il messaggio di verifica complet...
  • Saraleeds2012
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Superuser Contribution YOU STOLE MY $5.

Hi thereI had a premium account through Apple, and I realized it costs more. So I applied for a student account and $5 was charged from my account but I never heard back. What should I do?

  • Casual Listener
  • Hi there I had a premium account through Apple, and I realized it costs more. So I applied for a student account and $5 was charged from my account but I never heard back. What should I do?
  • Aichel
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why was I charged regular when I'm a student?

Why was I charged regular when I'm a student? I verified this already a couple months ago... I was charged the full payment of $9.99 even though I'm a student at a nearby college.This isn't the first time it's happened either.

  • Newbie
  • Why was I charged regular when I'm a student? I verified this already a couple months ago... I was charged the full payment of $9.99 even though I'm a student at a nearby college.This isn't the first...
  • Aichel
  • Roadie
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Problemi sconto studenti

Salve, dopo essere stato correttamente identificato da sheerID come studente, ho versato il pagamento per l'abbonamento per studenti con la carta prepagata. L'estratto conto e la mail di conferma mi segnano che il versamento è andato a buon fine, ma ...

  • Newbie
  • Salve, dopo essere stato correttamente identificato da sheerID come studente, ho versato il pagamento per l'abbonamento per studenti con la carta prepagata. L'estratto conto e la mail di conferma mi ...
  • TLseven
  • Casual Listener
  • 1199 Views
  • 5 replies
  • 2 likes
  • 1199 Views
  • 5 replies
  • 2 likes

Não sei como verificar que sou estudante

Não sei como verificar que sou estudante, não apareceu mais nenhuma págia a não ser o aviso de que não seria descontado o valor da minha conta sendo que foi. O que eu faço? Foi descontado sem eu ter acesso a conta e sem eu saber como provar que sou e...

  • Newbie
  • Não sei como verificar que sou estudante, não apareceu mais nenhuma págia a não ser o aviso de que não seria descontado o valor da minha conta sendo que foi. O que eu faço? Foi descontado sem eu ter ...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

How can i check my university for student discount?

Hi,I am a student at Aalto University and i would like to know if I'm entitled to a student discount or not?Where and how can i check that? Thanks

  • Newbie
  • Hi, I am a student at Aalto University and i would like to know if I'm entitled to a student discount or not? Where and how can i check that?   Thanks 
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Student discount can't verify me

I am a college student and enter my accredited university but it says it cannot verify that I am a student when I am?! Obviously something is wrong with the verification process!! How else may I get my student discount?

  • Newbie
  • I am a college student and enter my accredited university but it says it cannot verify that I am a student when I am?! Obviously something is wrong with the verification process!! How else may I get ...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Student discount

I sign up for the student discount, and it’s saying it can’t verify that I’m a student and i can’t get the student discount? Can someone help me get the discount i have an account but i never put my credit card with it, but i try and sign in with my ...

  • Newbie
  • I sign up for the student discount, and it’s saying it can’t verify that I’m a student and i can’t get the student discount? Can someone help me get the discount i have an account but i never put my ...
  • user-removed
  • Not applicable
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Hulu and spotify for students

Hi! So I have a spotify account that’s student premium for $4.99. I have an existing Hulu account, but it won’t let me link the two, it says it can’t verify my spotify account, but I’ve had it for months. I can’t access my Hulu now and am very sad lo...

  • Casual Listener
  • Hi! So I have a spotify account that’s student premium for $4.99. I have an existing Hulu account, but it won’t let me link the two, it says it can’t verify my spotify account, but I’ve had it for mo...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Premium/Hulu is billed as 4.99 this month, but says 9.99 next month?

I noticed my Student Premium/Hulu combo was billed this month at the normal $4.99 price, but saw that next month would be charged at $9.99. Also I noticed an option to remove Hulu to keep the $4.99 price. From the initial announcement I thought it wo...

  • Newbie
  • I noticed my Student Premium/Hulu combo was billed this month at the normal $4.99 price, but saw that next month would be charged at $9.99. Also I noticed an option to remove Hulu to keep the $4.99 p...
  • isabeld
  • Newbie
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Problema pagamento spotify studenti

Ho provato ad effttuare l'abbonamento spotify con lo sconto studenti. Al momento dell'inserimento della carta mi è comparsa questa frase per ben due volte: Si è verificato un problema con la tua carta di credito o con il gestore dei pagamenti. Non è ...

  • Visitor
  • Ho provato ad effttuare l'abbonamento spotify con lo sconto studenti. Al momento dell'inserimento della carta mi è comparsa questa frase per ben due volte:   Si è verificato un problema con la...
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

Se me desconto el dinero de la subscripcion y no tengo el spotify premiun

Buenas noches, me ocurrio lo siguiente en el momento de introducir mi tarjeta de credito se me pregunto mi institucion la cual es El sistema universitario Ana g mendez y por tal razon no pude culminar la transacion pero cuando verifico mi estado de c...

  • Newbie
  • Buenas noches, me ocurrio lo siguiente en el momento de introducir mi tarjeta de credito se me pregunto mi institucion la cual es El sistema universitario Ana g mendez y por tal razon no pude culmina...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

School not recognized, despite being offered as an option in the drop-down list

Hi, I am trying to sign up for the student discount. The school I am trying to indicate is given as an option for the drop-down list, but upon clicking the "sign-up" button, I get an error saying the school is not recognized. There seems to be a glit...

  • Casual Listener
  • Hi,   I am trying to sign up for the student discount. The school I am trying to indicate is given as an option for the drop-down list, but upon clicking the "sign-up" button, I get an error s...
  • sriracha_pony
  • Casual Listener
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes