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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9881 Views

6 replies

1 likes

Premium for Students
  • 9881 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15669 Views

10 replies

2 likes

Premium for Students
  • 15669 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25118 Views

11 replies

1 likes

Premium for Students
  • 25118 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170362 Views

110 replies

148 likes

Premium for Students
  • 170362 Views
  • 110 replies
  • 148 likes

Problem with PayPal

Hello I'm using Spotify Student and it worked very well, most of the time...But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it and Spotify can withdraw from my Paypal Account. (and I cli...

Casual Listener

Hello 🙂 I'm using Spotify Student and it worked very well, most of the time... But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it an...

furma

Casual Listener

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

New credit card information not working?

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the payment isn't going through as well. I've tried cancelling...

Newbie

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the p...

LeoRager

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

I wasn't aware stident discount was for college student only.

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i don't have premium.

Newbie

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i...

Maxim

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Turkey Student discount

Hello i am from turkey.Today firstly i bought the student discount. I could not share my student certifica with ShreedID.i paid but my account was not premium. NOW, i buy premium and i have premium what can i do about this issue please help me

Newbie

Hello i am from turkey.Today firstly i bought the student discount.  I could not share  my student certifica with ShreedID.i paid  but my account was not premium. NOW, i buy premium an...

Maxim

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

I am NOT a student anymore but it is requiring/asking for my student info?

Hi there!I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to update it and it is MAKING me feel out my student colleg...

Newbie

Hi there! I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to u...

LeoRager

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Verification and payment is done but I am still using free version for more than one month

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Casual Listener

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Mario93

Casual Listener

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

Spotofy Student and Hulu

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error.

Newbie

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error. 

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

La página para "Completar compra" dice que ya no existe

Me llegó el correo de que SheerId aprobó mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

Newbie

Me llegó el correo de que SheerId aprobó  mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

marcoga2014

Newbie

1584 Views

10 replies

0 likes

  • 1584 Views
  • 10 replies
  • 0 likes

saying i’m not a student

I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew my payment for the year.

Newbie

 I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew ...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Cant pay with Maestro credit card

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro card , and i cant change the icon on top when i clic...

Casual Listener

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro c...

borsolya

Newbie

10287 Views

2 replies

2 likes

  • 10287 Views
  • 2 replies
  • 2 likes

Charged for premium account

Hi there, I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me. Thank you,Danielle Romeo

Newbie

Hi there,   I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me.  ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Solved!! Premium Student Discount, Charged Twice

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My desktop and iPhone)? If not, how do I get refunded?

Visitor

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My d...

Luke

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

primium account cant change to student discount

i appied student discount already and spotify confirmed my applicationbut still charging me $58 how can i fix it...?

Newbie

i appied student discount already and spotify confirmed my application but still charging me $58  how can i fix it...?

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

Applying student discount on existing Premium account

Hi Spotify, I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment method (Netherlands). Is it not possible to continue using thi...

Newbie

Hi Spotify,   I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment me...

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

E-mail not recivied

Hello Spotify.i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going and i cant use student premium.-Asger Lykke

Newbie

Hello Spotify. i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going ...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Fui cobrado duas vezes no mesmo dia

Boa tarde, Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a documentacao da faculdade e eles me aceitaram como universitario e der...

Newbie

Boa tarde,  Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a docume...

Bittencourt

Spotify Star

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

I just became a student and want student discount/Hulu but I already bought the 12 month card

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But it asks for the credit card instead. Help.

Visitor

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But i...

dianamartin3z25

Newbie

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Student discount, not working

Hi Spotify,I have been verified for the student discount, and the email told me to go and accept on spotify - but there is no place to accept, I can only be charged with 99 kr a month. How can I get the discount then, when there is no place to actual...

Newbie

Hi Spotify, I have been verified for the student discount, and the email told me to go and accept on spotify - but there is no place to accept, I can only be charged with 99 kr a month.  How c...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Student Discount

Hello Community, I have following problem. Last Year I subscribed to Spotify with the student permium choice. I paid 4,99€ a months. Since 2 months the student premium account changed to a normal one for 9,99€ a month. But i am still a student and I ...

Newbie

Hello Community,   I have following problem. Last Year I subscribed to Spotify with the student permium choice. I paid 4,99€ a months. Since 2 months the student premium account changed to a n...

KatesHere

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes