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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10669 Views

6 replies

1 likes

Premium for Students
  • 10669 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17265 Views

10 replies

2 likes

Premium for Students
  • 17265 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26351 Views

11 replies

1 likes

Premium for Students
  • 26351 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172604 Views

110 replies

148 likes

Premium for Students
  • 172604 Views
  • 110 replies
  • 148 likes

Link doesnt work

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers. but i cant confirm it.

Casual Listener

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers.  but i cant confirm it. 

kingmuslol12

Casual Listener

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Why the student premium 2 time pay?

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary legal ways as a lawyer.

Casual Listener

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary l...

Berillssh

Casual Listener

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Problem with PayPal

Hello I'm using Spotify Student and it worked very well, most of the time...But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it and Spotify can withdraw from my Paypal Account. (and I cli...

Casual Listener

Hello 🙂 I'm using Spotify Student and it worked very well, most of the time... But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it an...

furma

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

New credit card information not working?

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the payment isn't going through as well. I've tried cancelling...

Newbie

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the p...

LeoRager

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

I wasn't aware stident discount was for college student only.

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i don't have premium.

Newbie

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i...

Maxim

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Turkey Student discount

Hello i am from turkey.Today firstly i bought the student discount. I could not share my student certifica with ShreedID.i paid but my account was not premium. NOW, i buy premium and i have premium what can i do about this issue please help me

Newbie

Hello i am from turkey.Today firstly i bought the student discount.  I could not share  my student certifica with ShreedID.i paid  but my account was not premium. NOW, i buy premium an...

Maxim

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

I am NOT a student anymore but it is requiring/asking for my student info?

Hi there!I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to update it and it is MAKING me feel out my student colleg...

Newbie

Hi there! I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to u...

LeoRager

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Verification and payment is done but I am still using free version for more than one month

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Casual Listener

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Mario93

Casual Listener

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
  • 0 likes

Spotofy Student and Hulu

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error.

Newbie

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error. 

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

La página para "Completar compra" dice que ya no existe

Me llegó el correo de que SheerId aprobó mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

Newbie

Me llegó el correo de que SheerId aprobó  mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

marcoga2014

Newbie

1587 Views

10 replies

0 likes

  • 1587 Views
  • 10 replies
  • 0 likes

saying i’m not a student

I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew my payment for the year.

Newbie

 I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Cant pay with Maestro credit card

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro card , and i cant change the icon on top when i clic...

Casual Listener

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro c...

borsolya

Newbie

10300 Views

2 replies

2 likes

  • 10300 Views
  • 2 replies
  • 2 likes

Charged for premium account

Hi there, I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me. Thank you,Danielle Romeo

Newbie

Hi there,   I have been charged for 2 months for a premium account when I have had a student account with spotify. I would like to be reimbursed for the money that they have charged me.  ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Solved!! Premium Student Discount, Charged Twice

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My desktop and iPhone)? If not, how do I get refunded?

Visitor

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My d...

Luke

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

primium account cant change to student discount

i appied student discount already and spotify confirmed my applicationbut still charging me $58 how can i fix it...?

Newbie

i appied student discount already and spotify confirmed my application but still charging me $58  how can i fix it...?

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Applying student discount on existing Premium account

Hi Spotify, I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment method (Netherlands). Is it not possible to continue using thi...

Newbie

Hi Spotify,   I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment me...

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

E-mail not recivied

Hello Spotify.i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going and i cant use student premium.-Asger Lykke

Newbie

Hello Spotify. i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going ...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Fui cobrado duas vezes no mesmo dia

Boa tarde, Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a documentacao da faculdade e eles me aceitaram como universitario e der...

Newbie

Boa tarde,  Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a docume...

Bittencourt

Spotify Star

1209 Views

1 replies

0 likes

  • 1209 Views
  • 1 replies
  • 0 likes

I just became a student and want student discount/Hulu but I already bought the 12 month card

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But it asks for the credit card instead. Help.

Visitor

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But i...

dianamartin3z25

Newbie

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes