Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8528 Views

5 replies

0 likes

Premium for Students
  • 8528 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12300 Views

10 replies

2 likes

Premium for Students
  • 12300 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22680 Views

11 replies

1 likes

Premium for Students
  • 22680 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165726 Views

110 replies

148 likes

Premium for Students
  • 165726 Views
  • 110 replies
  • 148 likes

Solved!! Premium Student Discount, Charged Twice

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My desktop and iPhone)? If not, how do I get refunded?

Visitor

Hello, I just got approved to have the P65 discount for Students on Premium. But I'm concerned on why I'm charged twice. My bank account was deducted P65 twice. Is it because I use two devices? (My d...

Luke

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

primium account cant change to student discount

i appied student discount already and spotify confirmed my applicationbut still charging me $58 how can i fix it...?

Newbie

i appied student discount already and spotify confirmed my application but still charging me $58  how can i fix it...?

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Applying student discount on existing Premium account

Hi Spotify, I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment method (Netherlands). Is it not possible to continue using thi...

Newbie

Hi Spotify,   I would love to get a student discount on my already running premium account. When I apply on the webpage it asks for my creditcard info. I'm currently using the iDeal payment me...

Maxim

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

E-mail not recivied

Hello Spotify.i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going and i cant use student premium.-Asger Lykke

Newbie

Hello Spotify. i was making a student premium account, when i was done making it. Then it says that i should check my email, but i haven’t recivied it. And i am afraid of that my payment keep going ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Fui cobrado duas vezes no mesmo dia

Boa tarde, Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a documentacao da faculdade e eles me aceitaram como universitario e der...

Newbie

Boa tarde,  Hoje renovei a minha assinatura com o cartao de credito, mas nao tinha conseguido solicitar o desconto de estudante e acabei fazendo a assinatura normal, porem enviei a docume...

Bittencourt

Spotify Star

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

I just became a student and want student discount/Hulu but I already bought the 12 month card

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But it asks for the credit card instead. Help.

Visitor

I have Spotify Premium because I got a 12 month gift card and now I enrolled as a student. I would like the discount of 4.99 and the Hulu to be applied to my gift card instead of a credit card. But i...

dianamartin3z25

Newbie

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Student discount, not working

Hi Spotify,I have been verified for the student discount, and the email told me to go and accept on spotify - but there is no place to accept, I can only be charged with 99 kr a month. How can I get the discount then, when there is no place to actual...

Newbie

Hi Spotify, I have been verified for the student discount, and the email told me to go and accept on spotify - but there is no place to accept, I can only be charged with 99 kr a month.  How c...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Student Discount

Hello Community, I have following problem. Last Year I subscribed to Spotify with the student permium choice. I paid 4,99€ a months. Since 2 months the student premium account changed to a normal one for 9,99€ a month. But i am still a student and I ...

Newbie

Hello Community,   I have following problem. Last Year I subscribed to Spotify with the student permium choice. I paid 4,99€ a months. Since 2 months the student premium account changed to a n...

KatesHere

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Student Discount

Hi,I am a student and have been getting charged $9.99 a month for it. I would like a refund becuase when I first signed up for spotify, I entered student as my option.

Newbie

Hi, I am a student and have been getting charged $9.99 a month for it. I would like a refund becuase when I first signed up for spotify, I entered student as my option. 

Maxim

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

student discount

So I did not know that the student discount was only for college students and when i entered my card number it charged me. So when it told me that I had to enter my college I was very confussed and now I would like a refund becasue I wont be able to ...

Newbie

So I did not know that the student discount was only for college students and when i entered my card number it charged me. So when it told me that I had to enter my college I was very confussed and n...

Maxim

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Full price for premium although verified student and same email address

Hej I recently changed the university, and as my premium on my last ended, I switched the university on Unidays. They verified already. I am using the same email address on Unidays and Spotify. Still Spotify withdraws the full €9,99 from my Paypal ac...

Visitor

Hej   I recently changed the university, and as my premium on my last ended, I switched the university on Unidays. They verified already. I am using the same email address on Unidays and Spoti...

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Descuento Universitario

Tengo ese descuento y me habian cobrado cada mes 49 pesos mexicanos pero este mes se realizo un cobro de 1,000 pesos quisiera saber por que

Newbie

Tengo ese descuento y me habian cobrado cada mes 49 pesos mexicanos pero este mes se realizo un cobro de 1,000 pesos quisiera saber por que  

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Premium para estudiantes

El viernes pasado realice mi suscripcion a Spotify Premium para estudiantes, se realizo el cargo a mi tarjeta pero aun sigo recibiendo correos advirtiendo que mi suscripcion terminara, entiendo que el proceso demora unos cuantos dias pero no he recib...

Casual Listener

El viernes pasado realice mi suscripcion a Spotify Premium para estudiantes, se realizo el cargo a mi tarjeta pero aun sigo recibiendo correos advirtiendo que mi suscripcion terminara, entiendo que e...

brafavp

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Links not working

HiI have been verified by SheerID for a student account, but when I try to follow the link to complete the registration, it takes me to 'page not found'. SheerID have said this is a Spotify account issue? Any help??

Visitor

Hi I have been verified by SheerID for a student account, but when I try to follow the link to complete the registration, it takes me to 'page not found'. SheerID have said this is a Spotify account...

mark555

Roadie

484 Views

1 replies

1 likes

Mac
  • 484 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify premium for students problem

I signed up to spotify student TWO times, so i think now spotify is trying to charge me twice cause of that mistake... i paid my subscription once but now it says that i haven' paid at all and that my payment method should be changed, hence the secon...

Casual Listener

I signed up to spotify student TWO times, so i think now spotify is trying to charge me twice cause of that mistake... i paid my subscription once but now it says that i haven' paid at all and that m...

tianyu1994

Casual Listener

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Couldn't verify me as a student!!!

I am a student and it says that Spotify couldn't confirm me as a student. My school comes up on the list. I just want to get the student premium account.

Newbie

I am a student and it says that Spotify couldn't confirm me as a student. My school comes up on the list. I just want to get the student premium account.

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Student Discount Failed

The website is not recognizing me as a student. Can you please help?

Newbie

The website is not recognizing me as a student. Can you please help?

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

Student discount

Hi ! I have a premium account and I would like to change to the student accound because i'm student. When I do the procedure to change, spotify say that I already asked for the student account but I'm still paying 9,99€ so they didn't change. What sh...

Newbie

Hi ! I have a premium account and I would like to change to the student accound because i'm student. When I do the procedure to change, spotify say that I already asked for the student account but I'...

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Student discount help!

I have premium account now but I wanna take student discount. The question what I ask is can I delete my premium account first and then take student account or doing nothing and take student discount? ( by the way I took my premium account on the int...

Newbie

I have premium account now but I wanna take student discount. The question what I ask is  can I delete my premium account first and then take student account or doing nothing and take student di...

Maxim

Spotify Star

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Student Premium w Hulu

I have a student premium account, and I also had a Hulu account. I’ve been trying to merge the accounts for weeks now and no one has helped me. I’ve reached out to Hulu and they say it’s on Spotify's end. I’ve already posted once with no response. Pl...

Casual Listener

I have a student premium account, and I also had a Hulu account. I’ve been trying to merge the accounts for weeks now and no one has helped me. I’ve reached out to Hulu and they say it’s on Spotify's...

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes