Switching from one family plan to another

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Switching from one family plan to another

sarisari
Casual Listener

Plan: Family

Free/Premium: Premium

Country: Netherlands

 

My Question or Issue:

I want to switch from one family plan (which I was on with my flatmates) to another family plan (with my actual family). When I try to cancel my subscription, Spotify tells me the subscription has ended and that I can sign up for a new Premium subscription. However, when I go back to the subscriptions page, it still says I'm in a Family plan. How long does it usually take for a Family susbscription to be cancelled, and how long should I wait before I can join another plan?

 

Thanks!

 

1 Reply

Re: Switching from one family plan to another

Rock Star 24
Rock Star 24

Hey @sarisari,

 

Thanks for coming to the Community.

 

RE: Leaving the current plan you're part of

You should be able to leave the plan by following these steps:

  1. Log in to your subscription page
  2. Select CHANGE OR CANCEL.
  3. Here you can either choose to switch to another type of paid subscription such as standard Premium or Premium for Students, or return to the free Spotify service.

If you're having trouble doing so, you can also ask the owner of the plan to remove you.

 

RE: Joining another Premium for Family plan
Keep in mind that you can only switch from one Family plan to another once every 12 months, so it's possible that you won't be able to join your family's Premium for Family plan right away.

Hope this helps! :)

MaximRock Star 24
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