Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...
Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...
69331 Views
0 replies
222 likes
Playing a song and the end cuts off abruptly. The 'currently playing' bar disappears, so it hadn't been paused. Fully stopped. This happens randomly. Sometimes after the first song, sometimes in the middle of a playlist, or an hour or so into liked s...
Playing a song and the end cuts off abruptly. The 'currently playing' bar disappears, so it hadn't been paused. Fully stopped. This happens randomly. Sometimes after the first song, sometimes in the ...
Casual Listener
310 Views
1 replies
0 likes
I wish that when you open the Now Playing View you can open the queue as well without closing the Now Playing, sometimes I have songs on shuffle and I feel it would be more convenient for all of us.
I wish that when you open the Now Playing View you can open the queue as well without closing the Now Playing, sometimes I have songs on shuffle and I feel it would be more convenient for all of us.
214 Views
0 replies
1 likes
I dont have premium yet - how do i tell if a book is offered in premium or not?
I dont have premium yet - how do i tell if a book is offered in premium or not?
224 Views
0 replies
0 likes
I'm a volunteer listener for the Samaritans charity.Anyone know if I can get a discount on Premium?
I'm a volunteer listener for the Samaritans charity. Anyone know if I can get a discount on Premium?
Music Fan
259 Views
1 replies
1 likes
I think Spotify needs to have different people in charge. I took my time thinking about how to write that all for it to just get shut down. I see all these ideas but where is the change? Why not take some initiative to make a better app instead of be...
I think Spotify needs to have different people in charge. I took my time thinking about how to write that all for it to just get shut down. I see all these ideas but where is the change? Why not take...
Casual Listener
264 Views
1 replies
0 likes
Spotifydan iki gündür ses gelmiyor başka bir uygulamaya girdiğimde ses geliyor fakat spotifyda çalan müziği duyamıyorum müzik çalıyor ama ses gelmiyor uygulamayı silip geri yükledim telefonu yeniden başlattım ama işe yaramadı ne yapmam lazım
Spotifydan iki gündür ses gelmiyor başka bir uygulamaya girdiğimde ses geliyor fakat spotifyda çalan müziği duyamıyorum müzik çalıyor ama ses gelmiyor uygulamayı silip geri yükledim telefonu yeniden ...
Newbie
1728 Views
2 replies
0 likes
Loving that their Twitter account is Spotify Cares. But not quite enough to provide human support. Do they think we’re stupid?
Loving that their Twitter account is Spotify Cares. But not quite enough to provide human support. Do they think we’re stupid?
Roadie
735 Views
4 replies
0 likes
Coloquei meu celular em inglês, e o Spotify ficou inglês automaticamente. Tem como eu trocar o idioma do Spotify, sem que eu eu tenha que trocar o idioma do meu celular?
Coloquei meu celular em inglês, e o Spotify ficou inglês automaticamente. Tem como eu trocar o idioma do Spotify, sem que eu eu tenha que trocar o idioma do meu celular?
Spotify Star
2403 Views
3 replies
0 likes
(I don't know where else to give this kind of feedback suggestion about the app experience.) First thing shoved in my face when opening my music player this morning - and the majority of what I listen to is music, not podcasts, and definitely not WSJ...
(I don't know where else to give this kind of feedback suggestion about the app experience.) First thing shoved in my face when opening my music player this morning - and the majority of wha...
Roadie
387 Views
5 replies
2 likes
People should be given the freedom to put songs on loop with free account back. There is no way they can be devoid of this basic feature and be compelled to listen to the shuffled playlist where a song can't be even played from the start or from anyw...
People should be given the freedom to put songs on loop with free account back. There is no way they can be devoid of this basic feature and be compelled to listen to the shuffled playlist where a so...
Regular
970 Views
7 replies
1 likes
I just want to complain about Gala Bingo advert “5 in a row”. It’s totally 100% annoying. So is that other one which just repeats BETTER, BETTER, BETTER endlessly and I have no idea what it’s advertising. If we don’t have Premium, do we have to put u...
I just want to complain about Gala Bingo advert “5 in a row”. It’s totally 100% annoying. So is that other one which just repeats BETTER, BETTER, BETTER endlessly and I have no idea what it’s adverti...
Newbie
1041 Views
1 replies
2 likes
who would like to be in my prodcast
who would like to be in my prodcast
Not applicable
275 Views
1 replies
0 likes
I have some questions I hope can get answered. I've had Spotify for a while. I like it a lot, but it seems some things have changed, and I want to know why and how to handle it. I'm listening to Public Playlist Rock Mix. The Who, Bon Jovi, Van Halen,...
I have some questions I hope can get answered. I've had Spotify for a while. I like it a lot, but it seems some things have changed, and I want to know why and how to handle it. I'm listenin...
Roadie
292 Views
2 replies
0 likes
Alguém pode me ajujdar? Paguei o premium e não foi liberado.
Alguém pode me ajujdar? Paguei o premium e não foi liberado.
159 Views
0 replies
0 likes
I am a free user through Roku on my tv. The stream randomly freezes, usually at the end of ads, causing me to have to completely exit Spotify and restart. This results in my losing the queue of songs I was looking forward to listening to in that mome...
I am a free user through Roku on my tv. The stream randomly freezes, usually at the end of ads, causing me to have to completely exit Spotify and restart. This results in my losing the queue of songs...
217 Views
0 replies
0 likes
Soooo, yeah I use Spotify on Google/chrome yk? So..I wanna play "candle queen" or "fake meme" right? When I play candle queen another song plays, like Amygdalas Ragdoll, and when I want to play Fake meme another song plays like IYAOYAO from maretu, s...
Soooo, yeah I use Spotify on Google/chrome yk? So..I wanna play "candle queen" or "fake meme" right? When I play candle queen another song plays, like Amygdalas Ragdoll, and when I want to play Fake ...
185 Views
0 replies
0 likes
I think Spotify should add lyrics to Blixemi's music. They should also take away premium-only for lyrics. What do you guys think?
I think Spotify should add lyrics to Blixemi's music. They should also take away premium-only for lyrics. What do you guys think?
157 Views
0 replies
0 likes
you guys have the worst response to queries I keep getting irrelevant genre recommendations and there's a genre # marathi pop I've never listened to it and its not going off in the explore my genres page it is irritating, I complained about it they t...
you guys have the worst response to queries I keep getting irrelevant genre recommendations and there's a genre # marathi pop I've never listened to it and its not going off in the explore my genres ...
194 Views
0 replies
0 likes
