How do I report content on Spotify?

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Moderator
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Answer:

 

1. Offensive or inappropriate content

 

a. Playlists, images, text

If you find some content that was created or uploaded by another user or artist on Spotify that is offensive or infringes copyright, you can report it through the Spotify app. For more information on how to do this, make sure to check out this support article.

 

b. Explicit songs

It's great to hear music as the artist intended it to be heard. This means Spotify can sometimes include explicit content.

 

You can always use the explicit filter on the mobile app if you don't want to listen to songs with explicit content - just head here for instructions on how to use it.

 

c. Ads (on Spotify free)

If you hear or see an ad which you find inappropriate or offensive, you can report it by reaching out to our Customer Support team here and providing them with the following info:

  • exact Spotify version
  • device + OS version
  • Which advert was it?
  • When did you hear the ad (rough time/date)?
  • What did you find inappropriate or offensive?

2. Incorrect information and corrupted files

 

If you're a user and you notice a track or an album on Spotify that isn't quite right, you can report it.

 

Examples could include:

  • Content with incorrect information (e.g. a song which appears under the wrong artist profile, mixed-up track titles, etc.)
  • Corrupted audio playback or a large amount of empty space at the end of a song

First, make sure that there isn't something wrong with your account, your device or the app itself by trying the following troubleshooting steps:

  • perform a clean reinstall of the app
  • log in on another device (using the same account)
  • log in on another account (on the same device)
  • try a different network connection

If you've tried all of the above and the issue with the track/album persists, check out this support article to find out how to report it.

 

Note: if a track's title appears in a foreign language, this is most likely not a content error, but rather something that was intended by the artist or a label who uploaded the track. You can check out this thread for more information on this.

 

 

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