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Getting 503 on /api/token endpoint when refreshing

Getting 503 on /api/token endpoint when refreshing

Plan
Premium, open and free

 

Country
All countries

 

Device
Mobile phones

 

Operating System
All android & all iOS versions

 

My Question or Issue
When the app tries to refresh the token on startup it sometimes gives an 503 Service Unavailable error on the endpoint /api/token. Because of this error many users have to login again multiple times. There are no rate limits reached,


It seems to only happen to specific users only, although I'm not sure.

I'm sure the request is valid, since if I replay the request a couple times with a delay in between one of them will work eventually, but this is just a POC that it works and I prefer not to use this in production.

 

I hope this can sorted out quickly since my users are having a bad experience like this 🙂

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