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No Sound

No Sound

 

Plan

Premium

Country

Turkey

Device

Desktop APP => UWP application on Windows 11.

Operating System

(Windows 11)

 

My Question or Issue

Everything was working, and suddenly, the Webplayer SDK provide no SOUND at all. It seems working well, because music is running, but without any sound while others sounds inside the app are working. It seems to be a bug inside the SDK, when embedded in a WebView control.

Reply
1 Reply

Hi @alizobi2_

If other sounds on your computer are working, then Spotify should have volume as well. If the volume slider in the Spotify app is turned up and there still is no sound, please follow the following steps.

 

1. In the taskbar, right-click on your sound icon, and select Open volume mixer.

kaworu_bloodpaw_0-1675091760625.png

 

2. Click on the reset button at the bottom of the page.

kaworu_bloodpaw_1-1675091828645.png

 

Hopefully this will fix any volume issues.

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