I have developed an app that utilizes the Spotify iOS SDK. Unfortunately, when I submitted my app to the Apple App Store, it was rejected. Apple provided the following information:
“To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect evidencing that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in your app. The documentation from Spotify should include specific rights (authorization) to stream their content in your app. Please note that providing links to Spotify’s generic terms and conditions are not sufficient to resolve this issue.”
I have tried numerous approaches to get a response from Spotify. First, I tweeted @SpotifyPlatform and did not receive a response. Next, I had numerous direct message conversations with @SpotifyCares on Twitter but they were unable to help. Additionally, I submitted an application to build a commercial app about two months ago and still have not received a response. Finally, I tried reaching out to Spotify’s customer support but they were also unable to help.
How can I go about getting in contact with someone at Spotify who has the authorization to provide the necessary permissions I need? Thank you in advance for any help you are able to provide!