Web API - IP block?

[RiNax]

Hello,

recently my App stopped working, after investigating I discovered that none of my requests towards Spotify are answered anymore.

Not even a plain GET to spotify.com or a ping.

It seems to me my servers IP has been completely blocked somehow?

My App has been working fine for a few months before.

The Dashboard does not say anything about a block or ban.

Is there anything I can do about this?

Plan

Premium

Country

Germany

[bacto]

Hi,

I have a similar problem on my side, but as a user.

I connect through my company VPN and haven’t been able to listen to Spotify today.

It simply doesn’t connect.

I see this issue with Scaleway provider and Hetzner too.

I don’t know when it started exactly as I haven’t use Spotify the last few days.

[gildof]

same here

[bacto]

FYI, the issue was not Spotify direct fault but the fact that they use a shared IP (35.186.224.25) and that this IP has a low reputation and was blocked by our firewall:

$ host spotify.com
spotify.com has address 35.186.224.25

https://www.abuseipdb.com/check/35.186.224.25

Best,

Adrien