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3 month free trial issue

3 month free trial issue

I signed up for the final 3 months free premium but I don’t know if it worked and I’m being charged for the 30/07/2020. 
The webpage asked me for my payment plan and I chose the student plan as I am one and it is charging me for the student plan when I signed up for the free trial. What is happening?

And can I still get the 3 months free trial as I signed up before the end of the deadline?

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2 Replies

Hey @dvanuvahood, thanks for reaching out to the Community!

 

Have you tried Premium in the past? Also, can you let me know what your account status says here - and let me know if you were told to verify that you were a student through a college email? 

 

Keep me posted!

Billy-JSpotify Star
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Hi, 

I have not tried premium in the past. 
My account status says premium and I did have to verify I am a student. 

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