Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62446 Views
- 43 replies
- 3 likes
- 62446 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Trial doesn't work
Plan: Premium trial 3 monthsCountry: Netherlands DeviceDesktop, Iphone 7Operating SystemWindows 10, iOS 13.2.3 My Question or IssueI started a premium trial subscription but i doesn't work. I already restarted, logged out and logged in but it doesn't...
- Plan: Premium trial 3 months Country: Netherlands Device Desktop, Iphone 7 Operating System Windows 10, iOS 13.2.3 My Question or Issue I started a premium trial subscription b...
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- Spotify Star
- 468 Views
- 5 replies
- 0 likes
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AccountSubscription
- 468 Views
- 5 replies
- 0 likes
Lost my Spotify with Hulu Subscription
PlanPremiumCountryUnited States DeviceiPhone X and PCOperating SystemIOS and Windows My Question or IssueI recently had an issue with Spotify where random music from a playlist would start playing in the middle of the song i was listening to (it woul...
- Plan Premium Country United States Device iPhone X and PC Operating System IOS and Windows My Question or Issue I recently had an issue with Spotify where random musi...
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- Spotify Star
- 417 Views
- 1 replies
- 0 likes
- 417 Views
- 1 replies
- 0 likes
Superuser Contribution Renew Student Discount Email Didn't Work
In September I had received the notice that my discount was going to expire and that I should click the button to extend my discount. I had clicked the button but I've recently realized that I have been getting charged regular premium rates. This hap...
- In September I had received the notice that my discount was going to expire and that I should click the button to extend my discount. I had clicked the button but I've recently realized that I ...
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- Community Legend
- 454 Views
- 3 replies
- 1 likes
- 454 Views
- 3 replies
- 1 likes
Superuser Contribution Student Discount
i was using uni days to get the student discount and now that the third party service has changed, my college isnt on there even though a few colleges in the surrounding area are. when will my college be put on
- i was using uni days to get the student discount and now that the third party service has changed, my college isnt on there even though a few colleges in the surrounding area are. when will my colleg...
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- Community Legend
- 443 Views
- 2 replies
- 0 likes
- 443 Views
- 2 replies
- 0 likes
Trouble signing up for Premium Family
Country USA Device Macbook Pro 2017 Operating System MacOS Mojave 10.14.6 I am having trouble signing up for Premium Family. I get a message saying I am not eligible for the free trial because I have already used a free trial. I have never had anythi...
- Country USA Device Macbook Pro 2017 Operating System MacOS Mojave 10.14.6 I am having trouble signing up for Premium Family. I get a message saying I ...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution CAN SOMEONE HELP ME? MY SPOTIFY PREMIUM REDEEM CODE ISN'T WORKING
PlanFree/Premium Country: United States Device:(iPhone XS Max, Dell Inspiron) Operating System(iOS 13, Windows 10) Question or Issue: Last night I went and purchased a $10 Spotify Premium gift card from the grocery store as I usually do when my premi...
- Plan Free/Premium Country: United States Device: (iPhone XS Max, Dell Inspiron) Operating System (iOS 13, Windows 10) Question or Issue: Last night I w...
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- Community Legend
- 1178 Views
- 3 replies
- 0 likes
- 1178 Views
- 3 replies
- 0 likes
Can I get the Google Home Mini with Spotify Premium with Hulu
PlanSpotify Premium w/ Hulu My Question or IssueI was wondering could I get the Google Home Mini with the Spotify Premium w/ Hulu?
- Plan Spotify Premium w/ Hulu My Question or Issue I was wondering could I get the Google Home Mini with the Spotify Premium w/ Hulu?
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- Visitor
- 2450 Views
- 4 replies
- 3 likes
- 2450 Views
- 4 replies
- 3 likes
Automatic payment denied
PlanPremiumCountryThe NetherlandsDeviceHuaweiP20liteOperating System My Question or IssueMy automatic payment was denied because there wasn't enough money on my account. How can I be sure that I do pay the incasso?
- Plan Premium Country The Netherlands Device HuaweiP20lite Operating System My Question or Issue My automatic payment was denied because there wasn't enough money on my account...
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- Spotify Star
- 351 Views
- 1 replies
- 0 likes
- 351 Views
- 1 replies
- 0 likes
3 month trial and gift card
PlanFree Deviceiphone 10 My Question or Issuehi! My friend gave me this gift card for Spotify and I don’t have premium yet so I want to use it! However I kinda want to use up my 3 free months before using this gift card... should I give my credit car...
- Plan Free Device iphone 10 My Question or Issue hi! My friend gave me this gift card for Spotify and I don’t have premium yet so I want to use it! However I kinda want to use up ...
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- Spotify Star
- 893 Views
- 1 replies
- 0 likes
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Gift CardSubscription
- 893 Views
- 1 replies
- 0 likes
Superuser Contribution West Attica University Ignored for Months
We have requested the entry of our University for more than 9 months already , without any progress. Yes, we know that "if your university isn’t on the list, you can request it to be added, and that it can take a minimum of 30 days.", but in the Shee...
- We have requested the entry of our University for more than 9 months already , without any progress. Yes, we know that "if your university isn’t on the list, you can request ...
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- Spotify Legend
- 658 Views
- 2 replies
- 0 likes
- 658 Views
- 2 replies
- 0 likes
Superuser Contribution Google Home Mini order cancelled
PlanPremiumCountryCanadaMy Question or IssueHey folks,As many of you did as well I excitedly wanted to redeem my Google Home Mini promo yesterday. I went through the process, all worlwo fine. Just today I realized that auto fill had put in a wrong ad...
- Plan Premium Country Canada My Question or Issue Hey folks, As many of you did as well I excitedly wanted to redeem my Google Home Mini promo yesterday. I went through the process, all worlwo f...
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- Spotify Legend
- 10332 Views
- 16 replies
- 1 likes
- 10332 Views
- 16 replies
- 1 likes
Please cancel any suscription on this account.
I´m moving to another country, please cancel any suscription or any cost on this account... Please, cancel any future charge in my credit card.. I´m about cancel it in this country.Also I need confirmation about cancel this account. PlanFree/PremiumB...
- I´m moving to another country, please cancel any suscription or any cost on this account... Please, cancel any future charge in my credit card.. I´m about cancel it in this country. Also I nee...
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- Roadie
- 1014 Views
- 1 replies
- 0 likes
- 1014 Views
- 1 replies
- 0 likes
Can I pay yearly for Student Premium?
PlanFree/PremiumCountry CanadaDevice(PC)Operating System(Windows 10) My Question or Issue Can I pay yearly for Student Premium instead of monthly? it costs the same and it's easier for me to deal with, plus the student plan is good for exactly one ye...
- Plan Free/Premium Country Canada Device (PC) Operating System (Windows 10) My Question or Issue Can I pay yearly for Student Premium instead of monthly? it costs the same...
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- Not applicable
- 1227 Views
- 2 replies
- 0 likes
- 1227 Views
- 2 replies
- 0 likes
Superuser Contribution Why can I no longer pay for premium with paysafe
Country: United Kingdom normally im able to make a one time payment with paysafe, which i do every month, but for some reason i can no longer find the option to do so. whats going on?
- Country: United Kingdom normally im able to make a one time payment with paysafe, which i do every month, but for some reason i can no longer find the option to do so. whats going on?
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- Regular
- 574 Views
- 4 replies
- 0 likes
- 574 Views
- 4 replies
- 0 likes
Superuser Contribution Free to Family (3 month trail) not working
Plan Upgrade Free to Premium Family (3 month trail) Country Netherlands Payment iDeal My Question or Issue Upgraded from free to Premium Family (3 month trail) Did payment with iDeal and recieved payment confirmation. [snip - Community Moderator edit...
- Plan Upgrade Free to Premium Family (3 month trail) Country Netherlands Payment iDeal My Question or Issue Upgraded from free to Premium Family (3 month trail) Did payment wi...
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- Community Legend
- 1023 Views
- 5 replies
- 0 likes
- 1023 Views
- 5 replies
- 0 likes
Superuser Contribution account hacked and no notification
PlanPremiumCountryUSDeviceiPhone 11My Question or IssueThis month someone hacked into my account and changed my plan from premium student discount to family plan. I noticed just today that there were new playlists in my library and I was confused. So...
- Plan Premium Country US Device iPhone 11 My Question or Issue This month someone hacked into my account and changed my plan from premium student discount to family plan. I noticed just...
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- Community Legend
- 476 Views
- 2 replies
- 0 likes
- 476 Views
- 2 replies
- 0 likes
Spotify Premium using VPN
Hi, I'm from India and I've been using Spotify through a VPN connected to USA for some time now and I really enjoy their service. But now, I want the premium subscription but because of spotify launching in India in the middle of a dispute between Wa...
- Hi, I'm from India and I've been using Spotify through a VPN connected to USA for some time now and I really enjoy their service. But now, I want the premium subscription but because of spoti...
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- Casual Listener
- 5120 Views
- 3 replies
- 0 likes
- 5120 Views
- 3 replies
- 0 likes
Cancellation of Hulu after changing credit card number
We are continuing to see reports of subscribers losing their Hulu bundle after changing the credit card number that is on file.Would anyone who works for Spotify (i.e., a moderator) care to explain why this is happening?The terms and conditions for t...
- We are continuing to see reports of subscribers losing their Hulu bundle after changing the credit card number that is on file. Would anyone who works for Spotify (i.e., a moderator) care to explain...
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- Newbie
- 2081 Views
- 2 replies
- 2 likes
- 2081 Views
- 2 replies
- 2 likes
Spotify Family Premium via Smart Prepaid (Philippines)
Hey Guys, I'm from the Philippines. I just want to ask on how to pay for Spotify Family subscription via Smart Prepaid. I can only select the Spotify Premium for Smart. Thank you!
- Hey Guys, I'm from the Philippines. I just want to ask on how to pay for Spotify Family subscription via Smart Prepaid. I can only select the ...
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- Spotify Star
- 1044 Views
- 1 replies
- 0 likes
- 1044 Views
- 1 replies
- 0 likes
Switching from individual to family plan.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was wondering what will happen when I change to a family plan from an individual plan which...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was w...
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- Spotify Star
- 457 Views
- 1 replies
- 0 likes
- 457 Views
- 1 replies
- 0 likes