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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130807 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62762 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242531 Views
149 replies
13 likes
PlanSpotify Premium FamilyCountry Indonesia DeviceAll devicesOperating SystemAll OS My Question or IssueMy renewal payment is declined.I have checked and my Visa credit card is valid and the fund is available.I also have added a new payment method.Bu...
Plan Spotify Premium Family Country Indonesia Device All devices Operating System All OS My Question or Issue My renewal payment is declined. I have checked and my Visa credi...
Spotify Legend
564 Views
1 replies
0 likes
PlanFreeCountrySerbiaDeviceIphone 6sOperating SystemIOS 13, Windows 10 My Question or IssueHello Spotify support, i am hoping you can help me, basically i have an Iphone, and i've made an account on Apple ID and bought spotify premium but then i reme...
Plan Free Country Serbia Device Iphone 6s Operating System IOS 13, Windows 10 My Question or Issue Hello Spotify support, i am hoping you can help me, basically i have an Iphone, and...
Moderator
634 Views
1 replies
0 likes
PlanFreeCountryBelarusDevicepcOperating Systemwindows 10 My Question or IssueI tried to activate premium subscription with my VISA card, issued in the country that i am currently residing in. The country in the account is set to the current country o...
Plan Free Country Belarus Device pc Operating System windows 10 My Question or Issue I tried to activate premium subscription with my VISA card, issued in the country that i am curre...
Community Legend
1157 Views
1 replies
0 likes
PlanFreeCountryRussiaDevicePC, Galaxy A50Operating SystemAndroid Oreo, Windows 10 My Question or IssueCan't buy a premium
Plan Free Country Russia Device PC, Galaxy A50 Operating System Android Oreo, Windows 10 My Question or Issue Can't buy a premium
Moderator
455 Views
1 replies
1 likes
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work. I sent an email to spotify but here I only get the...
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work....
Spotify Star
538 Views
3 replies
0 likes
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months.What could be the reason for this? I am still a student and am verified as one, my plan typ...
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months. What could be the reason for this? I...
Spotify Legend
672 Views
1 replies
0 likes
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services or official account, and there is no phone number, can you help ...
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services...
Spotify Star
471 Views
3 replies
0 likes
Hello GuysI just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again.help please thanks.
Hello Guys I just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again. help please 🙂 thanks.
Moderator
680 Views
4 replies
1 likes
I want buy premium subscribe, but I can't do this.I from Russia. I want to pay for a subscription, but I get an error (in the screenshot)My card is registered in Russia and fully working, the region in the profile is Russia
I want buy premium subscribe, but I can't do this. I from Russia. I want to pay for a subscription, but I get an error (in the screenshot) My card is registered in Russia and fully working, th...
Spotify Star
501 Views
1 replies
0 likes
Plan PremiumFree/PremiumCountry Singpaore Device desktop Mcbook(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi can MCO pay spotify family plan?I tried using paypal or switch to SG currency...
Plan Premium Free/Premium Country Singpaore Device desktop Mcbook (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc...
Spotify Star
543 Views
1 replies
1 likes
I just signed up for the premium 6 month trial for the first time, but after the trial is over am I still qualified to get the student premium version? I'm not sure how this works yet so I am a little worried.
I just signed up for the premium 6 month trial for the first time, but after the trial is over am I still qualified to get the student premium version? I'm not sure how this works yet so I am a littl...
Spotify Star
283 Views
1 replies
0 likes
I am currently a student so I have the student plan and get charged around 5 dollars the 4th of every month but I am noticing I am also getting charged 10 something as well around the 8/9 of every month!!! Help please!! I have checked to make sure I ...
I am currently a student so I have the student plan and get charged around 5 dollars the 4th of every month but I am noticing I am also getting charged 10 something as well around the 8/9 of every mo...
Spotify Star
392 Views
1 replies
0 likes
Hi, I want to switch to Premium Duo now that it's available, as I have a premium family account, but it's just me and my partner using it. I am not seeing any information as to what happens to my partner's account if I switch my subscription. Ideally...
Hi, I want to switch to Premium Duo now that it's available, as I have a premium family account, but it's just me and my partner using it. I am not seeing any information as to what...
Spotify Legend
11739 Views
10 replies
0 likes
PlanPremiumCountryIndonesia Operating System(Android, Windows 10)My Question or IssueI registered for the 3 month trials on 26 June 2020 and it was fine untill today my account went back as a Free account without any notifs. Is there any solutions fo...
Plan Premium Country Indonesia Operating System (Android, Windows 10) My Question or Issue I registered for the 3 month trials on 26 June 2020 and it was fine untill today my account wen...
Casual Listener
837 Views
4 replies
0 likes
Hello.I am user of spotify: Poul (polesch99@**bleep**) I have a strange problem.I and my friend are from Russia. My friend have subscribed for 3 trial month of Spotify Premium yesterday.But I can't do it.After clicking on offer with 3 month I see onl...
Hello. I am user of spotify: Poul (polesch99@**bleep**) I have a strange problem. I and my friend are from Russia. My friend have subscribed for 3 trial month of Spotify Premium yesterday. ...
Spotify Star
341 Views
1 replies
0 likes
Hello I need help, I don't know where or how to unhook my payment card. Could I please for help? best regards
Hello I need help, I don't know where or how to unhook my payment card. Could I please for help? best regards
Spotify Star
436 Views
1 replies
0 likes
My Question or IssueOkay, my subscription is ended too early. I started to subscribe on 25 june and there is a promo 3 month free. But now when i want play some music my premium was gone. It supposed to ended on september. Ive been try every method a...
My Question or Issue Okay, my subscription is ended too early. I started to subscribe on 25 june and there is a promo 3 month free. But now when i want play some music my premium was gone. It suppos...
Casual Listener
984 Views
6 replies
0 likes
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose ...
Moderator
21306 Views
8 replies
0 likes
In October, I purchased on year of Spotify Premium, as opposed to a subscription. I did this because my wife already had an account and the family plan didn't make sense for us.I did not realize that "Duo" was being introduced a few months later, oth...
In October, I purchased on year of Spotify Premium, as opposed to a subscription. I did this because my wife already had an account and the family plan didn't make sense for us. I did not realize ...
Moderator
2259 Views
5 replies
0 likes
I have a Family account. My card expired few day ago and I'm trying to put the details of the new one but it's alway rejected without explanation.What to do?
I have a Family account. My card expired few day ago and I'm trying to put the details of the new one but it's alway rejected without explanation. What to do?
Casual Listener
499 Views
6 replies
0 likes
