Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I work for a record label who only use Spotify for pitching to playlists, analytics and creating playlists etc. It's never used for listening to music. So we were just wondering if it's worth getting premium? Thanks for your help, Joel
CountryRussia Hello! Spotify was not enable in Russia until recently, and now it's here, great! But there is the thing: I have already had Spotify account before but never used it and never went premium, and now I want to subscribe. But somehow inste...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm in the process of going through a divorce and have the family plan at the moment. I want ...
Long story short: I am stuck in a different country because of Covid and needed help to resubscribe to my paid account, but because my credit card country doesn't match the country I am currently stuck in, I am unable to pay for a subscription. I was...
After subscription was expired for 3days since 18July, today 21July I paid for the same plan with Premium Family but my next subscription date will be 18Aug which I lose 3days.during those expired days I couldn’t even use Spotify.
Upon checking with my billing company, I was overcharged by 4.64% of my proper billing. Please resolve this,
Hi, I'm on Premium for quite a long time, but last month, payment failure appeared that Spotify couldn't charge my card. Same thing happened this month. I have to go to payments, enter THE SAME card again and then it's ok. Until last month, there was...
PlanFree/PremiumCountryKazakhstan DeviceiPhone XR Operating SystemiOS 10 My Question or IssueFirstly, I can’t use my first month free subscription. I don’t know but today my “month” subscription ends.Secondly, because of end of my “month “ subscripti...
In October, I purchased on year of Spotify Premium, as opposed to a subscription. I did this because my wife already had an account and the family plan didn't make sense for us.I did not realize that "Duo" was being introduced a few months later, oth...
PlanPremiumCountryIndonesia Operating System(Android, Windows 10)My Question or IssueI registered for the 3 month trials on 26 June 2020 and it was fine untill today my account went back as a Free account without any notifs. Is there any solutions fo...
For some reason I was charged the Duo plan when I always pay for the student one. I tried navigating the help section of the site but there's not a lot I can do there. There's not a lot of information on how to contact spotify directly CountryBrazil
i deleted my facebook account that was connected to my spotify and now i cant log into my account that has premium. I have tried every email and password i have and have tried to reset them all and no luck. This isnt the first time i have had to go t...
I'm very interested in subscribing for Spotify Premium subscription!But because of my not very well financial situation, just wondering if I can share my subscription with one close friend of mine?! like the same people do with a Netflix Ultra plan (...
PlanFamily PremiumCountryUKDeviceiPhone 8Operating SystemiOS10 My Question or IssueI have Family premium and want to cancel it to just premium, help would be gratefully received
PlanFreeCountryRussiaDevicePC, Galaxy A50Operating SystemAndroid Oreo, Windows 10 My Question or IssueCan't buy a premium
I recommend Spotify to my friends. They created the new profiles with the free subscription. But it looked like a premium version, they now can choose any song to play and play the previous song, they don't even have ads,have unlimited skips, also th...
PlanPremiumCountryPortugalDeviceLaptop and Samsung Galaxy A7Operating SystemWindows and Android Hi,I'm trying to get spotify premium and when I get to the payment part I can't pay, with Paypal. Whenever I login through Paypal it doesn't let me pay an...
I switched to the family account about a month ago on a different payment card. But they have took the new cards money £15 and they are taking the old cards money too which is £10. So they’re taking both still but ive swapped to just family PlanPremi...
PlanFree / PremiumСтранаKazakhstanустройствоGoogle pixel 1Операционная системаAndroid 10 Мой вопрос или проблемаI can't enter the bank card details, I am studying in Russia, but at the moment I am at home in Kazakhstan and when entering the card data...
I have a Family Premium account. It stopped working on all devices (laptop (Windows 10), Android phone (OnePlus 8 Pro), Android auto). I checked the subscription, is is still Family PremiumI was asked to update payment details, because my card was ab...