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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi, I paid for yearly subscription, but didn't get any free trial included. Kindly guide.PremiumIndia Device(One Plus 6, Macbook Air 2017)Operating System(Android Pie, High Sierra) My Question or Issue
Hi Spotify Community,I was charged $9.99 for Premium on March 25 and right after being charged, I canceled my subscription the same day. Does it mean I still get access to Premium for 30 days or I can get a refund? Thanks for any information!
PlanPremium(For Students)CountryTurkeyDeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI already pay for premium but it still looks like didn't take payment.
PlanFree/PremiumCountry My Question or Issue Hey, I was wondering: I cancelled Spotify premium today and my screen said that my subscription would end tomorrow. Tomorrow is also the date that I was scheduled to be charged for the next premium period....
PlanPremium familyCountry Brazil My Question or IssueTive um problema com minha conta. Troquei de cartão e foi descontado 10 reais em 18 de janeiro de 2019. Até agora não foi feito o estorno.
PlanPremiumUSA DeviceMotorola Hello Community Members, Somehow the ID of my account is automatically set to my cell number. And I have no idea how to change it to anything else that I want it to be. Any lead much appreciated.
PlanPremiumCountryTurkeyDevice(Sony Xperia Z5)Operating System(Android Oreo) My Question or IssueI'm a Erasmus student in Poland. I don't have any bank account and also I don't need it. I verified my student account in Poland for premium. I click her...
Hello,PlanPremiumCountryMoroccoDeviceiPhone 7+Operating SystemiOS 12.1.4 About a month ago, i tried to subscribe to spotify with my Moroccan credit card, and it worked, but i now get a message telling me that my payment failed. I read that i just nee...
PlanPremium student discountCountryHalifaxDeviceiphone 6Operating Systemios, windows 10 My Question or IssueI was charged the full price of $9.99 after I had changed payment info but I was enrolled for student discount before this had occured. Was wo...
PlanPremium to StudentCountryU.S.DeviceiPhone 6Operating SystemiOS 10 My Question or IssueI began my free trial with spotify in January of this year. I enjoyed it enough and decided to keep it and paid the $9.99 for the premium amount. However, this ...
Hi,With Spotify free account can i hear music to home cimema via media player (wifi conected)>av amplifier>speakers? The connection of media player with av amplifier is with hdmi. Thanks
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After moving of course I was no longer able to use that account, stating t...
Hi all, as spotify is not selling gift cards any more through their homepage is there any other store where we could by Gift Cards? In Malaysia you sell gift cards through 7-11 is there an official store who is selling in the phillipines gift cards /...
French account.Hello, When i try to get the free google home, it is said that I already ask for and show an error message when I click the link to "check". Something like "Sorry you can't make a profit of this offer curently"...
Aqui muestro los cargos que estoy teniendo. ¿Alguien que me lo pueda justicar?
al momento de ingresar el codigo me dice que no es valido.ya intente todo lo que viene en el soporte.
PlanFree/PremiumCountryLithuania, UK, Russia Device(iPhone Xs Max, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI live in 2 countries: Spain and Lithuania. Currently, I am in Lithuania. My card is ...
I cannot type 4 digits in the security code when I enter my credit card info(maestro). How can I solve that ?
I have had spotify student for about a year now. I didn't realize I needed to re-authorize my status as a student, so I was charged for a premium account at the normal rate this month. It's super annoying that I wasn't sent an email or something to r...
My credit card has started being declined every month. Sometimes I can log in and reenter my cc info and the payment will go through and other times I can't. I called my bank and they told me it's being declined for a failed address verification. I c...