Announcements

3M Free Premium

Solved!

3M Free Premium

Plan

Free

Country

Turkey

Operating System

Win-7

My Question or Issue

The plan appears for 2 seconds, then disappears and I can't take action.

Capture.PNG
Reply

Accepted Solutions
Marked as solution

Hey @Yolster,

 

Thanks for reaching out and welcome to the Community.

 

You are trying to activate the 3 months free Premium for new subscribers, correct? Please not that this offer is only available to people, who've never had a Premium account. Could you confirm that this is the case?

 

You should also try activating the offer from a private or incognito browser, as cached data could sometimes cause such issues and this is a simple way to avoid them. If the problem persists, it's a good idea to give it a go on a different network or with a different device altogether.

 

Hope this helps. Keep us posted how you get on.

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

1 Reply
Marked as solution

Hey @Yolster,

 

Thanks for reaching out and welcome to the Community.

 

You are trying to activate the 3 months free Premium for new subscribers, correct? Please not that this offer is only available to people, who've never had a Premium account. Could you confirm that this is the case?

 

You should also try activating the offer from a private or incognito browser, as cached data could sometimes cause such issues and this is a simple way to avoid them. If the problem persists, it's a good idea to give it a go on a different network or with a different device altogether.

 

Hope this helps. Keep us posted how you get on.

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts