Account from another country

[abyssed]

•  

Plan

Free/Premium

Country

Slovakia

Device

Honor 200 Lite, Xiaomi 14T Pro, PC

Operating System

Android 15, Windows 11

My Question or Issue

Hey, what happens in this situation: I have a family member(2) who have a indivudual premium for 1 year accounts which they doesn't use anymore, can i use them? Problem. Im from different country. Theyre from Egypt im from middle europe Slovakia. If they buy the premium there but GIVE me the accounts will i be able to use them without getting premium terminated?

[Joan]

Hi @abyssed,

Thanks for reaching out. We'll gladly help you manage your subscriptions.

So let's go over your different questions one at a time. Here goes:

1. In order to use a Family plan, all users must live at the same address and therefore be at the same country. The country settings on the accounts likewise need to match.
2. Account sharing is not permitted, each user has to get Premium on their own account with their own payment method.
3. When a user joins a Family plan as a member, any existing Premium time is removed immediately. So if someone wants to join your plan, but has already paid for their own Premium, they can either cancel the plan and wait to revert to free before joining or reach out to us for a possible refund.

Hope this clears things up. Let us know if you need anything else.

[abyssed]

Okay, because I have the priviligged to get the account is my family member with individual plan doesnt use Spotify because he switched to apple music. So I wanted to know