Account

[kvilela]

My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information.

My Question or Issue

[Jose_M]

Hi there!

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

Then I’d recommend checking out this Spotify Answer on how to change your password.

Let me know how it goes!

[kvilela]

I only have one email so there isn’t anything else to try unless my son used one and he’s clueless.

[Jose_M]

Hello @kvilela!

Can you try the steps in this support article to locate and access the Premium account and cancel the subscription?

If that doesn't help, you can try the steps in the "Didn't subscribe or don't have an account" section here.

Hope this helps and let me know how you get on!