Address Invalid when updating payment information

[renatadaou]

I keep getting the message "address invalid" when updating the payment information. I already tried incognito, different browsers, different networks, different devices, and different ways of writing the address and nothing works. I also spent three hours in the Spotify Support Chat and no one could help me with my problem.

[Jeremy]

Hi there @renatadaou,

Thank you for taking the time to post in the Community. We're sorry to see that you're having these issues.

We're aware about this problem and the right team is working on it. At the moment we can't unfortunately say when this will be fixed.

Let us know if we can help you with anything else in the meantime.

Take care!