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Annual subscription double payment !!!

Annual subscription double payment !!!

I had a monthly subscription for over 2 years. Last month, I took the opportunity of an annual subscription with a nice discount. Now I am being charged both a monthly fee as well as an annual fee on my credit card. Please help me cancel one !

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I experience kind of the same thing, although I signed up for the "full year" the same day the monthly payment was withdrawn. Do I get 13 months now or how does it count?

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