App Crash IOS

Felixchagnon

Hi,

For over a year now that about every month Spotify crashes after a few minutes. I have tried all the following solutions: restarting app, clearing cache, deleting app and downloading it again. 

It makes the whole listening unbearable. When I delete and download the app again, the issue disappears for a couple of days but eventually  starts over again. 

I am on Iphone XsMax. IOS 14.5

and app is always up to date. 

What can I do? I do not want to switch to another music streaming app, I love Spotify but the issue has become unbearable after a year.

Reply
1 Reply

Alex

Hey @Felixchagnon,

 

Thanks for reaching out about this in the Community!

 

Sorry to hear that you're having this experience.

 

You can try to disable Battery Optimization for Spotify and make sure the app is granted all Permissions on your phone. These two settings can greatly hinder the app's performance on some devices. 

 

Let us know how you get on with this.

AlexModerator
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