Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Autopay for 450Rs.

Autopay for 450Rs.

I would like to avail the 4months of Premium service free and I am from India.

When I entered my UPI details, it prompts for Autopay message where it says I would be charged 450 Rs upfront.

My question is what if I dont like Spotify premium during my free trial. It clearly says I could cancel it anytime but I would have been charged Rs. 450 already in the name of autopay . How this will get refunded to Users 

Reply
5 Replies

Did you found any answered as when I buyed the same with premium offer 450 rs were deducted. One ques i want to as after 4month will rs 119 deducted from the 450 which is auto paid? 

I didnt get the response yet.

Hey there,

 

Thanks for posting in the Community.

 

You can find our refund policy here

 

If you are eligible for a refund based on the policy, you can contact our customer support team and let them help you further. Here is how to do that.

 

Hope this helps,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

I think this will make clear- 

 

Auto Pay facility is successfully activated on your Axis Bank Card no. XX1238 for INR 450.00 from Spotify & initial amt of INR 2.00 has been debited. Spotify can initiate subsequent transactions for a max amt of INR 450.00. You will receive notification with the txn amt prior to any subsequent debits initiated by Spotify. Manage Auto Pay with ID WHke9vsFk5 via https://ccm.ax0. T&C apply.

 

This means Spotify can only deduct a max of 450rs.

Okay I'm still confused. If I go ahead with the purchase will 450 be deducted or just the 119? 

Suggested posts