Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Bom dia. Aderir ao plano Duo, mas qnd envio o convite a pessoa entra e mostra como se fosse o ADM, sendo assim, so ficamos c uma janela. Como proceder para que cada um fique c sua janela individual, sendo este o plano adquirido??
Plan Family PremiumCountryUsaDevice(Andriod) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI chatted with someone on Spotify support team over half an hour ago about an accidental charge to my account they said they refu...
Hi Today I wanted to subscribe to Family Premium but i managed to subscribe simply to Premium for one year. I would like to convert my subscription but there is no obvious way to do that. I paid 155.40 Swiss Francs which of course I don't want to los...
PlanFreeCountryUSDeviceSamsung Galaxy S10 Operating SystemAndroid 10 I have uninstalled and reinstalled, logged out and logged back in, done every bit advice I've seen and the 6 month Samsung trial won't work for me. Has the opportunity ended? I am c...
Wij hebben premium duo, zodra één van beide een andere Playlist start op een andere speaker, dan valt de andere uit... Hoe lossen we dit op?
PlanFree to PremiumCountryBrasilDevice(Redmi 8 Pro/Dell Desktop)Operating System(Android/Windows 10) My Question or IssueI have already tried to pay the premium with 4 different credit cards and one debit card but it is impossible, since April I am w...
Hello! I am unable to cancel my subscription because my login information has been lost. I still have access to my account via my mobile app, however Spotify does not allow you to make changes or cancel your subscription via the mobile app - WHICH IS...
Hi ! I've been on the family plan for a good while now and I recently had to renew my credit card (a Mastercard). The new card has the same 16 digits card number, but the exipiry date and security code are different from the one I was using until now...
PlanPremium individual (current)CountryThailand DeviceSamsungOperating SystemAndroid My Question or IssueCannot switch from Premium to Premium Duo I get error below when trying to change plan from Premium individual to Premium duo.I do have stored pa...
PlanPremiumCountryUK DeviceHave tried on Samsung phone & on Mac Operating SystemOS X El Capitan My Question or IssueI am trying to update the payment details for my dad's Spotify premium account. It is not allowing me to choose another payment option...
PlanPremiumCountryIndiaDeviceSamsung j5Operating SystemAndroid My Question or IssueI have paid for premium membership but I'm not able to get service
INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used a gift card yesterday and I’m still on the free version of Spotify, my gift card succe...
Hi, I had to change my credit card due to a fraud. But I started a Spotify premium for students last month so I'm still using it freely with the free month that comes with the subscription. In two days, I'll have to pay the first month of my subscrip...
PlanPremiumCountryEgyptDevicelenovo laptopOperating SystemWindows 10 My Question or IssueOn trying to update my payment details and upgrading to duo plan the checkout page keeps loading forever also my card details are correct and there are sufficien...
PlanFree/PremiumCountryHong Kong Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy premium account was working fine at 5am today, but suddenly at 10am ish it turned...
PlanpremiumCountryAustraliaDeviceSamsung note 9/ PCOperating Systemwindows My Question or IssueI'm currently getting multiple ads on every podcast I listen to. These aren't from the podcast themselves, but local ads from spotify. How do I stop this?
PlanPremiumCountryJordanDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI am unable to enroll my partner onto duo. I shared the link with her via whatsapp and she accepted right away. However when entering the same address she gets referr...
PlanPremiumCountryIndiaDeviceiPhone XSMy Question or IssueSo my initial problem was that I had a Spotify Premium account which I wanted to upgrade to Family Plan. Problem was, the original account was for a year, and the Family Plan got added to it, ...
I have had a Hulu and Spotify account for almost 3 years now I had to recently update my payment information and now Hulu doesn’t recognize my account. I have gone through all of the links provided previously to try to get them to speak to each other...