Being charged suddenly

Being charged suddenly


Hi all, 


I finished my trial and downgraded to free account, but Spotify still charged me HKD$58 last mouth.


I checked my account which is "free" in all my devices: iPhone/ DAP/ Bose app and I have not applied Spotify thought 3rd-party company. 


Is there any method to figure out why I still be charged? How can I check if I have any other account?


Thanks in advance.

1 Reply


Hey @lancerhit,


Thanks for posting in the Community, hope you're doing great!


I recommend you to check out this article under the section "Canceled, but still charged?" for more information about the next steps to take.


Hope this helps 🙂

BruneliciaSpotify Star
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