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Billing

Why am i being billed now and my premium subscription has not even reached 1 month?

Plan

Premium

Country

Kenya

Device

Samsung Galaxy 7

Operating System

Android

 

My Question or Issue

Why am i being billed now and my premium subscription has not even reached 1 month?

Reply
1 Reply

Hey @KJ41,

 

Thanks for coming to the Community.

 

There can be a different reasons this is happening. For example, if the system can't successfully take the payment on your billing date, it will try it again a couple of times over the next few days (after the billing date). 


You can check your billing date here. For more info, you could also visit this support article.

 

Let me know if you have any other questions 🙂

MaximSpotify Star
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