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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6123 Views
  • 23 replies
  • 2 likes
  • 6123 Views
  • 23 replies
  • 2 likes

Solved!! Spotify Premium or Spotify Business

I was hoping if someone could help me. I am trying to get Spotify for a local church but I don't know which to get. Is it okay for me to get Spotify Premium or am I required to get Spotify Business? The only thing I want to do is just play gospel tra...

  • Casual Listener
  • I was hoping if someone could help me. I am trying to get Spotify for a local church but I don't know which to get. Is it okay for me to get Spotify Premium or am I required to get Spotify Business? ...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Porque no puedo activar los 3 meses premiun samsung gratis?

Compre un s22 ultra y dice que tengo 3 meses de spotify premiun y trato de ingresar mi tarjeta de debito y me sale que ya los utilice, como puede ser eso?

  • Newbie
  • Compre un s22 ultra y dice que tengo 3 meses de spotify premiun y trato de ingresar mi tarjeta de debito y me sale que ya los utilice, como puede ser eso?
  • Eni
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Family Plan does not work on separate devices/speakers

PlanPremium/Family PlanCountryUSDeviceDesktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium Plan, and my daughters and wife have free accounts. Several times...

  • Regular
  • Plan Premium/Family Plan Country US Device Desktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Stacymaharg
  • Visitor
  • 1446 Views
  • 7 replies
  • 0 likes
  • Family Plan
  • 1446 Views
  • 7 replies
  • 0 likes

Superuser Contribution Everytime i try to buy the premium subscription it doesnt work

im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different cards but it just doesn't work. does anyone know wh...

  • Visitor
  • im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different ...
  • Alex
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

I can't get my address to verify even though it's right.

I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!

  • Visitor
  • I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!
  • Billy-J
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

How do I unsubscribe

I had a free trial and don’t want it

  • Visitor
  • I had a free trial and don’t want it
  • Billy-J
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

I keep getting ads while listening to my podcast, eventhough I pay for prem

I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up

  • Visitor
  • I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up
  • Billy-J
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

family premium plan

PlanFree/PremiumCountryNigeria DeviceAndroid Operating SystemAndroid My Question or IssueI'm trying to join a family premium account through the invite link and it's telling me I can only join one every year. this is my original family premium plan a...

  • Visitor
  • Plan Free/Premium Country Nigeria  Device Android  Operating System Android    My Question or Issue I'm trying to join a family premium account through the invite link a...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had Spotify premium and it switched to free. Then I payed for 9,99 euro…

I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird

  • Visitor
  • I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird
  • Kiril
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan cancellation

Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a year from today or continue the original plan?

  • Casual Listener
  • Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a ...
  • Kiril
  • Moderator
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

Solved!! subscribed to premium with wrong account

So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't have the "one month free trial" anymore. Is it possi...

  • Newbie
  • So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't h...
  • Not applicable
  • 719 Views
  • 2 replies
  • 0 likes
  • 719 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿Cómo puedo obtener un reembolso?

Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.

  • Visitor
  • Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
  • Kiril
  • Moderator
  • 2405 Views
  • 1 replies
  • 0 likes
  • 2405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why it doesnt give me premium

The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.

  • Visitor
  • The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
  • Kiril
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mon statut étudiant ne s'est pas renouvelé et j'ai payé le prix plein

Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, pourrais-je être remboursée de la différence de l'a...

  • Visitor
  • Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, ...
  • Jeremy
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

My Duo account doesn't work: our addresses are not recognized as the same

My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)

  • Visitor
  • My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)
  • Maxim
  • Spotify Star
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes