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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69686 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133901 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71417 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254756 Views
156 replies
13 likes
My credit card expired so it downgraded me to free…I corrected the card and returned to premium, but my app won’t update..,help
My credit card expired so it downgraded me to free…I corrected the card and returned to premium, but my app won’t update..,help
Spotify Star
302 Views
1 replies
0 likes
i been paying the premium duo for a few months and next month payment going up and Just realise my partner she still get everything like a free spotify . i call that a rip off lolll
i been paying the premium duo for a few months and next month payment going up and Just realise my partner she still get everything like a free spotify . i call that a rip off lolll
Spotify Star
279 Views
1 replies
0 likes
How do I link my spotify premium that works good on my tablet, to my iphone?
How do I link my spotify premium that works good on my tablet, to my iphone?
Spotify Star
3971 Views
1 replies
0 likes
hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be scratched off the coupon but there isn't any code ...
hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be...
Spotify Star
954 Views
5 replies
0 likes
I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my bank details for my current student plan account. I ...
I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my b...
Casual Listener
341 Views
2 replies
0 likes
Preminyum aldım ama gelmedi
Preminyum aldım ama gelmedi
Moderator
336 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pr...
Spotify Star
1898 Views
1 replies
0 likes
Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've tried a family members address as well to see if tha...
Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've t...
Spotify Star
428 Views
3 replies
0 likes
After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that you cant use your PayPal anymore when changing regions? How does...
After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that yo...
Spotify Star
297 Views
1 replies
0 likes
I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing:Sign in to accountGo to payment; updateFill in credit card informationGet error tha...
I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing: Sign in to account Go to ...
Spotify Star
485 Views
3 replies
1 likes
I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
Spotify Star
516 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
263 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
228 Views
1 replies
0 likes
Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option can someone help me? regards
Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option...
Community Legend
707 Views
1 replies
0 likes
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow me to change my plan back to a regular premium plan. It gives me the fo...
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow...
Spotify Legend
3779 Views
3 replies
0 likes
PlanPremiumCountryThailandDeviceVivo Y02Operating SystemFuntouch OS 12 My Question or IssueI've got my Premium Family Plan with another users already and I'm currently fine on other devices as PC or Spotify Browser. However, whenever I login into my ...
Plan Premium Country Thailand Device Vivo Y02 Operating System Funtouch OS 12 My Question or Issue I've got my Premium Family Plan with another users already and I'm ...
Spotify Star
601 Views
1 replies
1 likes
hello!i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my israeli details, though the website doesnt let me change my c...
hello! i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my...
Spotify Legend
1703 Views
14 replies
3 likes
I’ve been trying for days to get the individual plan but when I put my payment details it says “Your pay method or country don’t match.” I tried everything! I even made another Spotify account and tried using different cards but nothing happened. Ple...
I’ve been trying for days to get the individual plan but when I put my payment details it says “Your pay method or country don’t match.” I tried everything! I even made another Spotify account and tr...
Spotify Star
285 Views
1 replies
0 likes
I have two computers at home. I want to listen to music on both, one at a time, no need to transport the main one to another room (just one paid account). Help? julianort@gmail.com, user 21j6cl5ra2kskkssq5jngyooq user
I have two computers at home. I want to listen to music on both, one at a time, no need to transport the main one to another room (just one paid account). Help? julianort@gmail.com, user 21j6cl5ra2...
Spotify Star
231 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
340 Views
1 replies
0 likes
