Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 128202 Views
- 87 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I've been trying to cancel my free trial but the information given on the "Payment Help" page to go to your Subscription tab and "Change or Cancel" your subscription is incorrect. The only thing on this tab is a button to start my free trial which I'...
Hello, i´ve just moved in with my girlfriend. I´m trying to add her to my family account, but the system says that the addresses doesn´t match. What do I do?
I pay for the family plan for me and my friends, we live all together, but they can get in, it shows a message that you couldnt confirm that we live in the same adress.
Hi there, today I started the 30 day period premium testing. - Is it possible to change this into an family account for testing? Would like to see how sharing with my family works e.g. Thanks in advance!Thor
I tried to get a student discount on spotify. Got charged twice without confirming that I am a student and now I don't have premium at all.
I have a premium account and just got an email saying that I have to revise my payment methods. I'm no longer living in Brasil and I'm trying to change my payment method and country, I follow all instructions found on the website and still coud not d...
I'm paying for premium, i want to cancel it, but i dont know in wich of my accounts i have this suscription. I want to cancel it because i have economic problems.
No puedo contratar Spotify premium, ya lo intenté con varias tarjetas y sigue apareciendo:Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de...
Spotify refuses to help me. App volume keep changing leveling and muting. Only in the Spoitfy app
Hi everybody,I'd like to know if, as a private event organiser, I can use Spotify from my desktop do play music for an audience (40-50 people). The fact is that I won't have every music people would love to listen, and I wondered if I could config my...
Hello, I was trying to get a student discount but then realised that I'm not a student yet (as in my country student includes people who go to school aswell), after that I have purchased regular Spotify premium, and got charged for both without even ...
Ich will von Spotify free auf premium wechseln. Es funktioniert aber nicht
Hi. I stopped my subscription before I realized that I actually had a subscription for my family. It is still active until 20/5. I want to restore my subscription AS IS, with all members and playlists unchanged. If I start a new subscription, will my...
Hey, thanks for help I paid for my premium pass but it doesn't work,why? My account its like always,i can't download playlist and that all, Thank u
Paid my account for premium and my account still normal
Hey guys ,I habe to Pay the spotify Premium but I am on a vacation for 3 weeks and I can't pay it what can I do
Hi everyone!I was wondering if anyone knew if the summer offer from last year (3 months for the pice of 1) will be back this year? Thanks in advance
Two reasons I am cancelling my premium membership:1. Google play offered 4 months free and includes YouTube red.2. I would have come back to Spotify after the 4 free months with google play however I recently noticed that you have been billing me thi...
Ive changed from premium to family premium today. I can open my new acount on the web but i cant do it in the app!! Help
Efetuei o pagamento do boleto bancário e ainda não recebi o email de confirmação, e muito menos o premium. Não, não tenho outras contas, já pesquisei respostas similares aqui e averiguei antes de pedir ajuda. De qualquer forma, o comprovante de pagam...