Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191766 Views
121 replies
12 likes
- 191766 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21935 Views
28 replies
4 likes
- 21935 Views
- 28 replies
- 4 likes
Cant register with premium
I tried to register for premium the one where you use load. But every time it says my card is insufficient but ive checked that i have 129
I tried to register for premium the one where you use load. But every time it says my card is insufficient but ive checked that i have 129
191 Views
0 replies
0 likes
- 191 Views
- 0 replies
- 0 likes
Spotify is charging me twice every month
Every month since january 2017 Spotify have been withdrawing the monthly payment twice from my account. (2 x 149 NOK)"My account" shows receipts from only one of the two montly transactions. This is not payment "pending" or duplicate transaction not ...
Every month since january 2017 Spotify have been withdrawing the monthly payment twice from my account. (2 x 149 NOK) "My account" shows receipts from only one of the two montly transactions. ...
Music Fan
212 Views
1 replies
1 likes
- 212 Views
- 1 replies
- 1 likes
KPN free premium deal not working anymore.
There is this deal in Holland that if you have standard or complete deal with KPN. A internet and telecom provider that then you will get a free premium account. But this isnt the case anymore since this morning!
There is this deal in Holland that if you have standard or complete deal with KPN. A internet and telecom provider that then you will get a free premium account. But this isnt the case anymore since ...
Spotify Star
168 Views
1 replies
0 likes
- 168 Views
- 1 replies
- 0 likes
Why I can't pay with my mobile phone (GERMANY)
I can't pay with my mobile phone please help me.:C
I can't pay with my mobile phone please help me.:C
Spotify Star
425 Views
3 replies
1 likes
- 425 Views
- 3 replies
- 1 likes
Efe manav
I bought the Spotify premium but i haven't got this app's premium. Please help !!!
I bought the Spotify premium but i haven't got this app's premium. Please help !!!
129 Views
0 replies
0 likes
- 129 Views
- 0 replies
- 0 likes
Solved!! Forgot old Facebook account cannot unsubscribe
Hi guys I really need helpI changed Facebook last year at September ,but now i just realised that I keep paying for the old account that I m not using for half year (I started a new subscription using this Facebook account I am using now), but I forg...
Hi guys I really need help I changed Facebook last year at September ,but now i just realised that I keep paying for the old account that I m not using for half year (I started a new subscription us...
Casual Listener
327 Views
2 replies
0 likes
- 327 Views
- 2 replies
- 0 likes
Solved!! Spotify took my money twice and premium didin't work.
Last month when i was acticate spotify premium for students. Spotify took my money twice (2x9,99zł) but when open the help page article told me that is no problem because i will have 2 month of subscripion. Unfortunately when I open Spotify today it ...
Last month when i was acticate spotify premium for students. Spotify took my money twice (2x9,99zł) but when open the help page article told me that is no problem because i will have 2 month of subsc...
Community Legend
268 Views
3 replies
0 likes
- 268 Views
- 3 replies
- 0 likes
Re: I have been charged twice and still not working
I have been charged (Twice) yet my subscription ain't working. I did not receive any email from spotify. My status is still showing free, I have sign out and signed in over and over, yet still the same. I even did the subscription twice, and twice I ...
I have been charged (Twice) yet my subscription ain't working. I did not receive any email from spotify. My status is still showing free, I have sign out and signed in over and over, yet still the sa...
Community Legend
153 Views
1 replies
0 likes
- 153 Views
- 1 replies
- 0 likes
Charged me premium price over student discount.
Hi this is Karan Arora. You guys charged me the premium account price. Even though I have a student discount. Could you please refund me the additional price and leave to the student price.Thank you
Hi this is Karan Arora. You guys charged me the premium account price. Even though I have a student discount. Could you please refund me the additional price and leave to the student price. Th...
Casual Listener
155 Views
1 replies
0 likes
- 155 Views
- 1 replies
- 0 likes
Solved!! Adding existing account on to family account
My son has existing Spotify account, I got the family plan today. Is there any way to move his to it without canceling and restarting all his playlist and downloads over.
My son has existing Spotify account, I got the family plan today. Is there any way to move his to it without canceling and restarting all his playlist and downloads over.
Community Legend
8140 Views
1 replies
0 likes
- 8140 Views
- 1 replies
- 0 likes
Assinatura
Olá, boa tarde!Eu fiz a assinatura do Premium, paguei no mesmo dia a conta, mas até agora não consigo ouvir as músicas offline, e já faz mas de 3 dias! Por gentileza me ajudem!Obrigado.Att Liniquer.
Olá, boa tarde! Eu fiz a assinatura do Premium, paguei no mesmo dia a conta, mas até agora não consigo ouvir as músicas offline, e já faz mas de 3 dias! Por gentileza me ajudem! Obrigado. Att Lini...
Spotify Star
169 Views
1 replies
0 likes
- 169 Views
- 1 replies
- 0 likes
No me agarra la cuenta premium
Hola ahora mi amigo y yo pagamos con tarjeta la oferta de 3 meses por 0.99 pero amigo si le agarro y pagamos con la misma tarjet en distintas cuentas pero ami me lo contó como paga normal
Hola ahora mi amigo y yo pagamos con tarjeta la oferta de 3 meses por 0.99 pero amigo si le agarro y pagamos con la misma tarjet en distintas cuentas pero ami me lo contó como paga normal
Spotify Star
241 Views
1 replies
0 likes
- 241 Views
- 1 replies
- 0 likes
Re: 3-months subscription for $0.99
Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and we take 0.99 for each months
Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and ...
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
Tengo cuenta premium y se hace doble cobro
Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
Spotify Star
191 Views
1 replies
0 likes
- 191 Views
- 1 replies
- 0 likes
Payment validated, subscription not extended
My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't extended for another month. I checked my bank account an...
My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't exten...
Spotify Star
193 Views
1 replies
0 likes
- 193 Views
- 1 replies
- 0 likes
elimine la app
hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y no me aparecia mi cuenta premium. Mi duda es si se t...
hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y n...
Spotify Star
304 Views
1 replies
0 likes
- 304 Views
- 1 replies
- 0 likes
Premium problem
Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
Spotify Star
174 Views
1 replies
0 likes
- 174 Views
- 1 replies
- 0 likes
charged full price for subscription when there was a discount?
i clicked on the deal for three months with 99 cents and it charged me full price for a month. is there any way i can get my money back or fix this?
i clicked on the deal for three months with 99 cents and it charged me full price for a month. is there any way i can get my money back or fix this?
Spotify Star
153 Views
1 replies
0 likes
- 153 Views
- 1 replies
- 0 likes
Spotify not updating premium subscription on phone
Hello!I purchased spotify premium a few days ago through my pay pal account, but its not updating on my phone. I have deleted/reinstalled the app, and logged in and out 3-4 times. Any direction is mich appreciated!
Hello! I purchased spotify premium a few days ago through my pay pal account, but its not updating on my phone. I have deleted/reinstalled the app, and logged in and out 3-4 times. Any direction&nbs...
Spotify Star
419 Views
3 replies
0 likes
- 419 Views
- 3 replies
- 0 likes
Not getting premium
I have ad a premium subscription for over a year. Now I am not getting premium services. I am being charged every month but I am not getting what i pay for and I need to know why
I have ad a premium subscription for over a year. Now I am not getting premium services. I am being charged every month but I am not getting what i pay for and I need to know why
Spotify Star
227 Views
3 replies
0 likes
- 227 Views
- 3 replies
- 0 likes