Bought 99 cent premium but having trouble

[ayypaco]

I bought the 99 cent premium for 3 months, but for some reason when I log in the premium features have yet to take effect.
I have tried logging out and logging back in on the same account, and deleting and re-downloading the app with no success.

[Jiana]

Hey, @ayypaco! Welcome to the community.

Firstly, please try the following:

• Check your subscription page. Your status should be Premium. 
• If it says Free, check the receipt Spotify sent to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. Spotify will then take you through a survey to point you in the right direction.

Still having issues? Please reply back and we can troubleshoot further. 🙂