Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free
Country
USA
Device
-
Operating System
-
My Question or Issue
I have a problem. Earlier (January 7, 2020) I joined a family, I was in it for quite a long time, somewhere until the end of October 2020. Then I had to go out. Recently I wanted to re-enter, but I could not, since you can join a family only once every 12 months.
Now how do I know when I can log in again? Is it next year in October? Or after January 7th? This is such an incomprehensible moment for me. Is it really so stupidly done that I have to wait a whole year? I'm just not ready to pay for the subscription in full myself. Please give an explanation.
Solved! Go to Solution.
Hey @Erdar,
Thanks for the reply!
You should be able to join the Family plan again in 12 months, so if you left in October, you can join October of next year. If you remember the exact date you left, then that's the date you can join next year (2021).
Let me know if you need anything else!
Hey @Erdar, thanks for reaching out to the Community!
Yes, that's expected since you can only switch plans once in a 12 month period, and there isn't any way to bypass that.
One alternative is to create a new account and transfer everything from the old account to the new one following these steps. Once you've done that, you can ask the plan's manager to send you an invite to the plan.
Hope this helps!
Hey @Erdar,
Thanks for the reply!
You should be able to join the Family plan again in 12 months, so if you left in October, you can join October of next year. If you remember the exact date you left, then that's the date you can join next year (2021).
Let me know if you need anything else!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…