Can't subscribe to premium

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Can't subscribe to premium

monikahanik
Casual Listener

Hey guys,

 

when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a error message after the PayPal checkout. However when I click I still want to subscribe I can't choose a subscription plan without the 3 month trial. So I'm stuck in a loop hole and can't get past PayPal checkout to subscribe to premium.

 

Any ideas how to fix this?

3 Replies
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Re: Can't subscribe to premium

Rock Star 16
Rock Star 16

Hi there @monikahanik,

thanks for posting !

 

Could you please try subscribing using an incognito page for the process ?

 

Let me know how it goes 🙂

OneByBooRock Star 16
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Re: Can't subscribe to premium

monikahanik
Casual Listener

Didn't work 😞

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Re: Can't subscribe to premium

Rock Star 16
Rock Star 16

Hi @monikahanik,

thanks for trying me advise out !

 

I would like to refer you to a similar post.

Please scroll down (here) and try out the link provided by @Petya.

 

Thanks for your cooperation 🙂

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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