Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't subscribe to premium; don't want free trial

Can't subscribe to premium; don't want free trial

A few months ago my daughter signed up for the free trial of the premium account using my credit card.  I've decided to get a family premium plan as a gift for the family.  I created a Spotify account, tried to sign up for the family premium plan, and it said I can't because I've already had a free trial (with that credit card).  I don't care about the free trial, so I clicked the link that said "It looks like you’ve taken a trial before, which means you aren’t eligible for this offer. But you can still get Spotify Premium Family." It brought me back to the exact same page and all the plans have free trials (the link is a lie).  I simply want Spotify to take my money in exchange for a family plan - no free trial.  I want the plan to be paid for via my account, not my daughter's.  Thoughts?

Reply
16 Replies

Can you check if you will be able to use the link on this Community Solution: https://community.spotify.com/t5/Accounts/Get-premium-without-trial/td-p/805613

If if shows 'Page not found,' can you try if you will be able to subscribe to the regular Premium or Premium Individual. If you're able to, you can then switch to Premium Family plan.

Just a reminder, the billing cycle will be shorter due to price difference, but that will only be on the first month. You can check this support page: https://support.spotify.com/is/account_payment_help/premium_for_family/premium-family/

It says: "your new payment date will likely be a few days earlier than usual to cover the price difference between Individual and Family Premium." under How does the billing work?

Hope it helps!

I tried the link from the old post and it was Page Not Found.  I also tried another, non-Family Premium plan and got the same message.

The only bypass that I can think of is using PayPal for your payment.

If you're not comfortable with PayPal, you can update the payment information later on. Probably by next payment.

Hope it works now. 🙂


Hey there @Tkauth,

 

Thanks for writing here about this! 

 

You can try the following:

 

  1. Copy and paste this link in an Incognito Window: https://www.spotify.com/purchase/panel/no-trial

  2. Then click on Change Plan.

  3. Choose GET PREMIUM FAMILY.
     

Let us know what happens 🙂

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Great! Thanks Petya, the only solution that actually worked:)

Because I live in QC can't purchase any plan. I know I can't get free trial. how do I skip the free trial and start paying for ? 

Hey @Marieant,

 

Thank you for joining the thread!
Have you tried opening the link, provided by @Petya?
If not - please do & let us know how it goes! 🙂
Thanks!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Are you guys joking?
All the links posted in the forum just return you to the same url : https://www.spotify.com/ca-fr/premium/ 

Users in the province of Quebec can simply NOT give you their money and believe me they want to!

Hey @Phil78454854154,

 

Thank you for your reply in this thread.

 

You should be able to subscribe to Premium when you go to this link.  If you're seeing any error messages while trying to do so, please send them over as this will help us identify what's causing the issue.

 

Please note that if you're a resident of Quebec, Canada - it's not possible to purchase products with a price that changes over time, for an example Premium Student. If you're trying to activate a trial offer you also won't be able to. Due to local laws these are not available in Quebec, Canada.

 

Hope this helps. Let us know how it goes. 

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Did anybody have a working solution? The links provided below brought me to the same “purchase with trial” version…

Same in Hungary.. it’s a deadlock

Hi Lyubka, 

 

No your new link does not work, it is actually the same redirect.

  1. I start here : https://www.spotify.com/ca-en/premium/?checkout-offer=default-full-price-premium&checkout-error=true...
  2. I end up here : https://www.spotify.com/ca-en/premium/?checkout-offer=holiday-2022-trial-3m&checkout-error=true&ref=... 
    1. I also have the orange bar that says: Sorry, you are not eligible for that plan. Here are some other ways to get Premium. Whilst showing me the same links that got me there. It is what I call the Spotify vicious circle. 

 

Hey @Phil78454854154,

 

Could you please take a look at this thread and let us know if the links provided work for you?
Many thanks!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

How to get it for normal Spotify Premium?

Suggested posts