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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7529 Views
  • 1 replies
  • 9 likes
  • Security
  • 7529 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474518 Views
  • 978 replies
  • 111 likes
  • Account
  • 474518 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207835 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207835 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119038 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119038 Views
  • 72 replies
  • 12 likes

Superuser Contribution Je n'arrive pas à récupérer mon profil depuis le changement de mon téléphon

Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone

  • Visitor
  • Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone
  • OscarDC
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next song not playing from selected Playlist

PlanPremiumCountryIndiaDevice(i Samsung Galaxy m51Operating SystemiOS 10 My Question or IssueWhen selected Playlist only first song is Playlist next some other song is playing which is not in Playlist at all

  • Visitor
  • Plan Premium Country India Device (i Samsung Galaxy m51 Operating System iOS 10   My Question or Issue When selected Playlist only first song is Playlist next some other song is playin...
  • Eni
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Potential Security Flaw In Spotify Connect

My Question or Issue I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers.I was at work, connected to my work wifi network, when my wife contacted me from home, askin...

  • Casual Listener
  •   My Question or Issue   I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers. I was at work, con...
  • bishoptim453
  • Casual Listener
  • 612 Views
  • 4 replies
  • 0 likes
  • Security
  • 612 Views
  • 4 replies
  • 0 likes

Transfer my old Spotify lists to new Spotify account

PlanPremium Family CountryUSADeviceSamsung Z FlipOperating SystemAndroid My Question or IssueI had my own Spotify (free) account. I joined someone else's Spotify (duo) account. All my Spotify lists and recents were transferred and was on that for a f...

  • Visitor
  • Plan Premium Family  Country USA Device Samsung Z Flip Operating System Android  My Question or Issue I had my own Spotify (free) account. I joined someone else's Spotify (duo) acc...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

  • Casual Listener
  • Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I up...
  • Not applicable
  • 3186 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 3186 Views
  • 7 replies
  • 0 likes

why is Spotify adding songs to my personal Playlist, which I didn't add

Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them

  • Visitor
  • Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them
  • AdamDamon
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Devices Connecting To Account

PlanPremiumCountryUnited States of America My Question or IssueRandom phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In...

  • Visitor
  • Plan Premium Country United States of America   My Question or Issue Random phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the ...
  • Whynotcoconut
  • Visitor
  • 26270 Views
  • 23 replies
  • 1 likes
  • Account
    Login
    Security
  • 26270 Views
  • 23 replies
  • 1 likes

Solved!!Superuser Contribution Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • AlejaR
  • Moderator
  • 1587 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 1587 Views
  • 7 replies
  • 0 likes

Superuser Contribution Remove card and cancel my account

I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.

  • Visitor
  • I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.
  • Yordan
  • Moderator
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Nu child took the free rrial and I want to cancel

Hello,My dauther choose (without asking me) to take the free trial month. She reset his phone and he lost the acces. He does not know even the mail used to subscribe. The only one thing I Have is the card with she paid. I dont want to cancel her card...

  • Visitor
  • Hello, My dauther choose (without asking me) to take the free trial month. She reset his phone and he lost the acces. He does not know even the mail used to  subscribe. The only one thing I Hav...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
    Other
    Security
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution If you cancel duo account,will the other person lose their downloads?

I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i dont Lise everything?

  • Visitor
  • I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i ...
  • AlejaR
  • Moderator
  • 5303 Views
  • 7 replies
  • 0 likes
  • 5303 Views
  • 7 replies
  • 0 likes

How can I change my payment details if I can't log in at all?

I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?

  • Visitor
  • I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?
  • ribezaz
  • Spotify Star
  • 325 Views
  • 1 replies
  • 1 likes
  • 325 Views
  • 1 replies
  • 1 likes

Solved!! Can't change email

When I follow the steps to change my email I receive this error:"For your protection we are unable to process your request at the moment. Please try again later"

  • Casual Listener
  • When I follow the steps to change my email I receive this error: "For your protection we are unable to process your request at the moment. Please try again later"
  • AON-CPR
  • Newbie
  • 1357 Views
  • 4 replies
  • 1 likes
  • 1357 Views
  • 4 replies
  • 1 likes

Superuser Contribution I cant change the login method or change to login via apple ID or google.

When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."

  • Casual Listener
  • When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."
  • Elena
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution duo partner updated credit card, previous card still appears in my count

My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment was successful with the new card.

  • Visitor
  • My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment ...
  • MihailY
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Switch from premium family to basic family

I have read all the points about switching from premium family to basic family, basically just saving the cost of audiobooks that I never use. I still have not seen this question.... When I switch to basic family, is the switch completely seamless wi...

  • Visitor
  • I have read all the points about switching from premium family to basic family, basically just saving the cost of audiobooks that I never use. I still have not seen this question....   When I ...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes