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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 155444 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 155444 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10574 Views
  • 3 replies
  • 10 likes
  • Security
  • 10574 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505932 Views
  • 985 replies
  • 112 likes
  • Account
  • 505932 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124380 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124380 Views
  • 74 replies
  • 12 likes

Cannot log in from desktop app

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI cannot log in to my desktop app. I've already reset the password and I've used both the email address and username to try. I've confirmed all the information is correct from my mobil...

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue I cannot log in to my desktop app. I've already reset the password and I've used both the email address and user...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Login
  • 405 Views
  • 1 replies
  • 0 likes

Unlink From Facbook

Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my student account.Thanks in advance!

  • Visitor
  •   Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my...
  • AdamDamon
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to update my mobile number

Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same account. Unfortunately, there is no any option to ...

  • Newbie
  • Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same...
  • Not applicable
  • 43167 Views
  • 3 replies
  • 4 likes
  • 43167 Views
  • 3 replies
  • 4 likes

Superuser Contribution No 'Número de seguridad social' to change country to Chile

PlanPremiumCountryBrazil (Chilean IP, need change)DeviceAllOperating SystemNA My Question or IssueI was requested to change country (Brazil --> Chile) because I'm now in Chile. But to update for a Chilean credit card the form asks for the 'Número de ...

  • Casual Listener
  • Plan Premium Country Brazil (Chilean IP, need change) Device All Operating System NA   My Question or Issue I was requested to change country (Brazil --> Chile) because I'm now in C...
  • MihailY
  • Moderator
  • 446 Views
  • 5 replies
  • 0 likes
  • Account
  • 446 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify elimino mi familia

Hola, llevo usando un plan familiar por 4 años sin problemas y con pagos al día. El día 17 de sep, todos los miembros de mi plan fueron eliminados sin aviso ni nada. Los volví a agregar sin problemas, verificando la dirección y todo super bien, volvi...

  • Visitor
  • Hola, llevo usando un plan familiar por 4 años sin problemas y con pagos al día. El día 17 de sep, todos los miembros de mi plan fueron eliminados sin aviso ni nada. Los volví a agregar sin problemas...
  • MihailY
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 247 Views
  • 1 replies
  • 0 likes

Can’t get into account

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had my school gmail connected for my Spotify, however I’m out of school and they have deactivate...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had my sch...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes

Account

При авторизации не могу перейти из Safari в приложение на macOS Sonoma 14.7.Spotify переустанавливал и перегружал Мас и все равно ошибка " Что-то пошло не так"HELP MEEEE

  • Casual Listener
  • При авторизации не могу перейти из Safari в приложение на macOS Sonoma 14.7. Spotify переустанавливал и перегружал Мас и все равно ошибка " Что-то пошло не так" HELP MEEEE  
  • Billy-J
  • Spotify Star
  • 397 Views
  • 6 replies
  • 0 likes
  • Account
  • 397 Views
  • 6 replies
  • 0 likes

Account

PlanFreeCountry DeviceSamsung Galaxy M21Operating System Android My Question or IssueWhen I try to log in through Google, it says: Something went wrong. I don't remember the password. I try to reset the password and it says: the account is not linked...

  • Visitor
  •   Plan Free Country   Device Samsung Galaxy M21 Operating System  Android   My Question or Issue When I try to log in through Google, it says: Something went wrong. I d...
  • Billy-J
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Password reset over and over and over again that I didn't request

Hello! I get a "Get back into your Spotify account" password reset email that I didn't request up to 4 times every single day. Is there anything I can do about this? It's driving me a bit crazy!

  • Visitor
  • Hello! I get a "Get back into your Spotify account" password reset email that I didn't request up to 4 times every single day. Is there anything I can do about this? It's driving me a bit crazy!
  • Billy-J
  • Spotify Star
  • 605 Views
  • 1 replies
  • 1 likes
  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution this spotify account does not exist, what should I do?

я захожу в спотифай и мне выдает ошибку в неправильности ввода почты или пароля,попробовал зайти без пароля и мне выдало ошибку что данного аккаунта не существует что делать?

  • Casual Listener
  • я захожу в спотифай и мне выдает ошибку в неправильности ввода почты или пароля,попробовал зайти без пароля и мне выдало ошибку что данного аккаунта не существует что делать?
  • Yordan
  • Moderator
  • 1398 Views
  • 3 replies
  • 0 likes
  • Account
  • 1398 Views
  • 3 replies
  • 0 likes

Solved!! Duo partner kicked off plan after move

PlanDuo My Question or IssueBasically, how do I get my partner back on my plan after we have moved and changed regions? Do I have to wait a month for my next payment to go through??? I recently moved countries, hadn't changed my region settings, was ...

  • Casual Listener
  • Plan Duo     My Question or Issue Basically, how do I get my partner back on my plan after we have moved and changed regions? Do I have to wait a month for my next payment to go throug...
  • Maxim
  • Spotify Star
  • 382 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 382 Views
  • 3 replies
  • 0 likes

Pornographic podcast

How to ensure these are not accessible if explicit filter is on. 9 year old watched age inappropriate

  • Casual Listener
  • How to ensure these are not accessible if explicit filter is on. 9 year old watched age inappropriate
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Changing payment methods not working?

Hello. I changed my subscription's payment method a few weeks ago to a new credit card. Although my profile shows the new credit card, i got billed 2 days ago on my OLD credit card. Any insight would be appreciated. Thank you.

  • Casual Listener
  • Hello.  I changed my subscription's payment method a few weeks ago to a new credit card.  Although my profile shows the new credit card, i got billed 2 days ago on my OLD credit card. ...
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

How can I change my explicit setting on a computer

The explicit songs on my account say that there is no content and I can't change it. I don't remember changing it to where I didn't want explicit songs. I go to setting and all I see is "Language" and "Display" I don't see what I'm suppose to see.

  • Visitor
  • The explicit songs on my account say that there is no content and I can't change it. I don't remember changing it to where I didn't want explicit songs. I go to setting and all I see is "Language" an...
  • TanyaS
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se eliminó la biblioteca

Se bloqueo mi celular. Al restaurarlo, se han eliminado todas la listas de reproducción de varios años atrás. No encuentro ayuda

  • Visitor
  • Se bloqueo mi celular. Al restaurarlo, se han eliminado todas la listas de reproducción de varios años atrás. No encuentro ayuda 😣
  • OscarDC
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

I can't confirm my age on my account. Can't listen all the music I want

I signed up in Korea and moved to Singapore. If I want to listen to explicit content, the page goes to Korea site to verify with Korean phone number. which I don't have anymore. I changed the country and also I changed my payment card. but still the ...

  • Visitor
  • I signed up in Korea and moved to Singapore. If I want to listen to explicit content, the page goes to Korea site to verify with Korean phone number. which I don't have anymore. I changed the cou...
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

charged too much

I was charged $11.99 for August and September when I should be paying $5.99 a month.

  • Visitor
  • I was charged $11.99 for August and September when I should be paying $5.99 a month.
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes