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Can't upgrade

Can't upgrade

I had an account and my subscription was cancelled and I was logged out , I can now not upgrade on any account and I was in a live chat but for some reason I can't find this again and I can't get back into it
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1 Reply

Hi @Alicejones171, welcome to the Spotify Community!

 

I suggest you try again, this time using different browsers in you computer. Clearing cache/cookies might help also.

 

Let me know if this works.

 

BittencourtSpotify Star
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