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Step 1

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Cancel account I can’t login to

Cancel account I can’t login to

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have an account I can no longer login to as I can’t access the email to reset password. I want to stop payment. 

Reply
1 Reply

Hey there @Fionas25

Thanks for reaching out. 🌟

If you can't access your Spotify account anymore to change the login method, email, or even change your password, I suggest you contact Customer Support by following the steps under the "How do I get my account back?" section here.

Make sure you have all your account info ready, as you will need to verify that you own the account. The team will take it from there and help you out.

Hope this helps!
/Mateus

MateusMSpotify Star
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