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Avatar of
Not applicable
2024-06-12 08:27 PM
Good morning
I am writing with a certain problem.
The amount for Spotify Premium is charged monthly from my credit card account, but I don't have a login or password and I don't even remember creating such an account. How can I cancel my subscriptions so that money is not charged to my credit card each month?
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Avatar of Maxim
Spotify Star
Spotify Star
2024-06-13 08:52 AM

Hey there,

 

Thanks for coming to the Community.

 

I recommend reaching out to Support so that they can locate the account that is using your payment method without your permission: https://www.spotify.com/about-us/contact/ 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.
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