Cancel?

[user-removed]

Plan

Free/Premium

Country

UK

Device

 Samsung

Operating System

 Android 

My Question or Issue

Hiya. I need to cancel my spotify premium account. Ive followed the steps to do it (as ive done it before) but when i click on the subscriptions page it says ive only got the free trail??  Ive got no more accounts and i remember getting the £9.99 for 3 months deal wih you but now my 3 months is up & id like to cancel please. How can i do this? 

[Billy-J]

Hey @user-removed, welcome to the community! 

Sorry to hear you’re having issues canceling your subscription, but no worries - I’ll be happy to help. 

Could you please provide me a screenshot of the error message that your getting when you attempt to cancel? Please do hide personal information when posting it to the community. 

I‘ll be awaiting your reply 🙂

/B