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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74983 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140103 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80356 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269369 Views
159 replies
13 likes
Hola. Somos tres en casa y me he abierto el plan familiar. Lo cual hemos disfrutado 3 meses hasta ahora. Que han cancelado a todos las suscripción. Pero de igual manera pago por un plan que no me das ni a mi. Alguien Podría ayudar a resolver este pro...
Hola. Somos tres en casa y me he abierto el plan familiar. Lo cual hemos disfrutado 3 meses hasta ahora. Que han cancelado a todos las suscripción. Pero de igual manera pago por un plan que no me das...
Roadie
436 Views
1 replies
0 likes
spotify isn’t letting me play anything unless i get a premium acc.PlanFree My Question or IssueI recently started a new account, and i added some playlists. the problem is that i absolutely cannot play anything as it says that i need a premium subscr...
spotify isn’t letting me play anything unless i get a premium acc. Plan Free My Question or Issue I recently started a new account, and i added some playlists. the problem is that i absol...
Spotify Star
331 Views
1 replies
0 likes
Just a few days ago, I saw the 7 day free trial offer on my premium tab. But now it's gone and only shows the 30day one.I've never activated anything so this should be my first time. how can i access the 7 day trial?
Just a few days ago, I saw the 7 day free trial offer on my premium tab. But now it's gone and only shows the 30day one.I've never activated anything so this should be my first time. how can i access...
Spotify Star
2277 Views
4 replies
0 likes
I tried out Spotify and I loved that it gave me the option to not play a song on a playlist again If I don’t like it. When I upgraded to premium that option disappeared. I saw where a few people had this problem but didn’t see any resolution. Has any...
I tried out Spotify and I loved that it gave me the option to not play a song on a playlist again If I don’t like it. When I upgraded to premium that option disappeared. I saw where a few people had ...
Spotify Star
5312 Views
3 replies
9 likes
Hey! So I've just signed up, two days ago, to a Spotify Premium Family account and I am the only one who hasn't received an invite in mail e-mail account.It has been re-sent many times, my password to spotify has been reset (yep, I got THAT email) an...
Hey! So I've just signed up, two days ago, to a Spotify Premium Family account and I am the only one who hasn't received an invite in mail e-mail account. It has been re-sent many times, my password...
Spotify Star
470 Views
2 replies
0 likes
PlanFreeCountryNew ZealandDeviceS5Operating SystemWindows 10 My Question or IssueContinually getting this message after trying to subscribe to a 30 day trial via a Visa payment. Ive tried all the help steps with no success and cannot use any other pa...
Plan Free Country New Zealand Device S5 Operating System Windows 10 My Question or Issue Continually getting this message after trying to subscribe to a 30 day trial via a Visa payme...
Spotify Star
601 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy s8Operating System(Android Oreo My Question or Issue I signed up for a 60-day trial but my account is showing that it's only 30 days. Can we get this corrected?
Plan Premium Country Device (Samsung Galaxy s8 Operating System (Android Oreo My Question or Issue I signed up for a 60-day trial but my account is showing that it'...
Spotify Star
558 Views
4 replies
0 likes
PlanPremium FamilyCountry GermanyDeviceiPhone 8Operating System My Question or Issue Im member of a Prtemium-Family Account (I was invited by my partner) and want to establish my own Premium Account. For that I have the following questions: How can I...
Plan Premium Family Country Germany Device iPhone 8 Operating System My Question or Issue Im member of a Prtemium-Family Account (I was invited by my partner) and ...
Community Legend
384 Views
1 replies
0 likes
When I reactivated my account at the begging of the year I waited too long and it told me I would have to wait a month to Activate Hulu. So I waited and my account was finally in the loop of the student discount. I logged onto my Spotify account and ...
When I reactivated my account at the begging of the year I waited too long and it told me I would have to wait a month to Activate Hulu. So I waited and my account was finally in the loop of the stud...
Spotify Star
406 Views
1 replies
0 likes
My Question or Issue I bought spotify premium for a one year deal on september 8th of 2017 for $120, so how come my spotify premium ended july 8th of 2018, 2 months before it should’ve ended
My Question or Issue I bought spotify premium for a one year deal on september 8th of 2017 for $120, so how come my spotify premium ended july 8th of 2018, 2 months before it should’ve ended
Spotify Star
725 Views
1 replies
1 likes
greetings,my family used to use spotify family but decided to cancel it, even after doing so, they still pay it until today, and there are 8 charges of spotify coming each month, how can I stop this. thank you.
greetings, my family used to use spotify family but decided to cancel it, even after doing so, they still pay it until today, and there are 8 charges of spotify coming each month, how can I sto...
Not applicable
520 Views
2 replies
0 likes
PlanPremiumCountry Canada (Quebec province) My Question or Issue I have been a premium subscriber for many years now without any issues. I now need to update my payment information for new ones, but when attempting to submit my new information there ...
Plan Premium Country Canada (Quebec province) My Question or Issue I have been a premium subscriber for many years now without any issues. I now need to update my payment inf...
Roadie
1511 Views
3 replies
0 likes
Plan: Spotify Premium, StudentPremiumCountry: USA Device: iPhone 8 and MacBook AirOperating System: iOS 10 My Question or Issue:I got a notification today saying my subscription with spotify student premium is ending tomorrow. I followed the link giv...
Plan: Spotify Premium, Student Premium Country: USA Device: iPhone 8 and MacBook Air Operating System: iOS 10 My Question or Issue: I got a notification today saying my sub...
Spotify Star
391 Views
1 replies
0 likes
Olá pessoal!!!Estou com um problema que não estou entendendo. Gostaria de saber o porquê da cobrança elevado da spotify desse mês, a fatura ainda não fechou. Gostaria de explicações sendo que foram debitados os valores do mês 06 e 07 e tem mais uma c...
Olá pessoal!!! Estou com um problema que não estou entendendo. Gostaria de saber o porquê da cobrança elevado da spotify desse mês, a fatura ainda não fechou. Gostaria de explicações sendo que foram...
Spotify Star
478 Views
4 replies
0 likes
I paid £9.99 for two consecutive months now while I applied to the £0.99 offer. I am also a student but I registered with my personal account since I have been changing universities over the past 2 years and because I already had an account with my c...
I paid £9.99 for two consecutive months now while I applied to the £0.99 offer. I am also a student but I registered with my personal account since I have been changing universities over the past 2 y...
Roadie
407 Views
1 replies
0 likes
Hi, please can you explain why I have been charged £9.99, when I have had a student premium account for less than 12 months? I want a refund for the overpayment of £5.00. Please respond quickly.
Hi, please can you explain why I have been charged £9.99, when I have had a student premium account for less than 12 months? I want a refund for the overpayment of £5.00. Please respond quick...
Community Legend
286 Views
1 replies
0 likes
Hi, I am a Spotify Family user and PS plus for a while. Is there a way to connect both account and obtain 10% discount, or is it only for new subscriptions? Thank you
Hi, I am a Spotify Family user and PS plus for a while. Is there a way to connect both account and obtain 10% discount, or is it only for new subscriptions? Thank you
Spotify Star
5949 Views
1 replies
0 likes
Country : BrazilPlan : Family/Premium My Question or Issue Im trying to send an invitation to add a person (to the Family Premium plan ) but isnt working. The person lives in my adress. The Family/Premium was going well ( for 2 moths since we changed...
Country : Brazil Plan : Family/Premium My Question or Issue Im trying to send an invitation to add a person (to the Family Premium plan ) but isnt working. The person lives in ...
Spotify Star
977 Views
3 replies
0 likes
PlanPremiumCountryBrasil DeviceSony Xperia Z2, Notebook Acer Aspire E5Operating SystemAndroid, Windows 10 My Question or IssueBom dia, já fazem 7 dias úteis que paguei o boleto para ativar o plano premium, 6 dias que recebi o email confirmando o paga...
Plan Premium Country Brasil Device Sony Xperia Z2, Notebook Acer Aspire E5 Operating System Android, Windows 10 My Question or Issue Bom dia, já fazem 7 dias úteis que paguei...
Spotify Star
505 Views
2 replies
0 likes
bom dia, estou recebendo um e-mail com a informação de que meu pagamento não foi executado, porém ele foi cobrado na fatura. já troquei o cartãoe continuo recebendo a mesma msg. gostaria de saber o que esta acontecendo.
bom dia, estou recebendo um e-mail com a informação de que meu pagamento não foi executado, porém ele foi cobrado na fatura. já troquei o cartãoe continuo recebendo a mesma msg. gostaria de saber o q...
Spotify Star
473 Views
2 replies
0 likes
