Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114598 Views
- 72 replies
- 9 likes
- 114598 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13847 Views
- 27 replies
- 2 likes
- 13847 Views
- 27 replies
- 2 likes
Superuser Contribution Canceled subscription that was going to renew on 5/30, but account shows receipt for 5/30?
So I set up the Spotify premium account on 4/30. I went to cancel it a few minutes ago and received a confirmation email, but it says I will have Spotify premium until 6/30. I check my receipts and it shows one receipt on 4/30 and another for 5/30. M...
- So I set up the Spotify premium account on 4/30. I went to cancel it a few minutes ago and received a confirmation email, but it says I will have Spotify premium until 6/30. I check my receipts and i...
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- Roadie
- 418 Views
- 1 replies
- 0 likes
- 418 Views
- 1 replies
- 0 likes
Superuser Contribution SPOTIFY NO ME DEJA CONTINUAR MI SUBSCRIPCIÓN PREMIUM
PlanPremium My Question or IssueTuve problemas para completar mi pago el mes pasado y me dejaron la subscripción en pausa, cuando traté de actualizar la forma de pago ya no me deja pagar con la misma tarjeta, seguí la opción que dicen de hacerse free...
- Plan Premium My Question or Issue Tuve problemas para completar mi pago el mes pasado y me dejaron la subscripción en pausa, cuando traté de actualizar la forma de pago ya no me de...
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- Roadie
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution PAYMENT DECLINED AFTER GETTING KICKED OUT OF FAMILY ACCOUNT
PlanFree/PremiumCountry DeviceiPhone Operating SystemiOS 11 My Question or Issue I have being kicked out of my family account, and now I cannot pay premium beacuase all my cards are being declined.
- Plan Free/Premium Country Device iPhone Operating System iOS 11 My Question or Issue I have being kicked out of my family account, and now I cannot pay premium bea...
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- Roadie
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
spotify keeps declining my card
Plan3-month spotify premium for 99¢Country USADeviceiPhone 7+Operating SystemiOS 11.4 My Question or Issue I checked my card and i have like 8$ on it. every time i try to get the premium it says ‘payment failed, try again or use another payment metho...
- Plan 3-month spotify premium for 99¢ Country USA Device iPhone 7+ Operating System iOS 11.4 My Question or Issue I checked my card and i have like 8$ on it. every time i ...
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution Necesito ayuda
Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
- Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution For some reason Changed My Individual subscription to family subscription
PlanFree Now because of bad charging for family premiumCountry United States DeviceSamsung Galaxy 8, Operating SystemWindows 10 My Question or Issue Hello I ordered the student premium because I am enrolled at acc and wanted to get the discount. I ha...
- Plan Free Now because of bad charging for family premium Country United States Device Samsung Galaxy 8, Operating System Windows 10 My Question or Issue Hello I...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Solved!! Payment Issue at Upgrading
I would like to upgrade to a Student account (or at least a Premium) in Austria, since I reside here now and I therefore have an Austrian IP; moreover I made the account also here. The problem is I only have a Maestro Austrian Card and do not own a P...
- I would like to upgrade to a Student account (or at least a Premium) in Austria, since I reside here now and I therefore have an Austrian IP; moreover I made the account also here. The problem i...
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- Spotify Star
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution Subscripton got canceled
PlanPremiumCountry GermanyDevice(Huwai P9 lite, PC)Operating System(Windows 10,Android ) My Question or IssueMy account got set back to Free without me canceling. I tried signing up for premium again, but it won't let me sign up no matter which payme...
- Plan Premium Country Germany Device (Huwai P9 lite, PC) Operating System (Windows 10,Android ) My Question or Issue My account got set back to Free without me canceling. I trie...
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- Roadie
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Superuser Contribution Mobil ödeme yaptım Free kullanıcı gözüküyorum
Vodafone 3 ay ücretsiz kampanyasından yararlandım. Kampanya bitiminde benden otomatik ödeme çekti 13,99 TL tutarında. Bir sonraki ay benden otomatik ödeme çekmesin diye IPTAL mesajı attım. Bana gelen mesajda 25 Haziran 2018'e kadar servisten yararlan...
- Vodafone 3 ay ücretsiz kampanyasından yararlandım. Kampanya bitiminde benden otomatik ödeme çekti 13,99 TL tutarında. Bir sonraki ay benden otomatik ödeme çekmesin diye IPTAL mesajı attım. Bana gelen...
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- Roadie
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to Change Credit Card - wants to sign up for different plan
I'm currently on the Premium/Hulu plan for 9.99/mo however I need to change my payment info (credit card). When I go to "update" my payment info, it asks me for the new card number but the confirm button asks to sign me up for the 14.99 Family Plan, ...
- I'm currently on the Premium/Hulu plan for 9.99/mo however I need to change my payment info (credit card). When I go to "update" my payment info, it asks me for the new card number but the co...
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution Just deposited money on my bank account.When Spotify will try to charge me again??
Hello guys,It's been 2 weeks since Spotify notified me that I can not pay the subsciption of the month (because I did not have any money left on my bank account).I just deposited some today.Do you know when Spotify will try again to charge me so I ca...
- Hello guys, It's been 2 weeks since Spotify notified me that I can not pay the subsciption of the month (because I did not have any money left on my bank account).I just deposited some today. Do yo...
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- Roadie
- 436 Views
- 1 replies
- 0 likes
- 436 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot get premium for 30 days
Hi, a week ago I tried clicking premium trial for 30 days but I got me to the paying procedure, It said I had to pay to get 3 months for 9,00kr. When I logged in with my phone It said that it'd give me 7 days to try it out, but I didn't acknowledge i...
- Hi, a week ago I tried clicking premium trial for 30 days but I got me to the paying procedure, It said I had to pay to get 3 months for 9,00kr. When I logged in with my phone It said that it'd give ...
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- Roadie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Cliente de escritorio de Windows 10 con el último update no contecta Facebook
El cliente de escritorio de mi Windows 10 no conecta a Facebook al pulsar el botón: "conectar a Facebook" no sucede nada. Gracias.
- El cliente de escritorio de mi Windows 10 no conecta a Facebook al pulsar el botón: "conectar a Facebook" no sucede nada. Gracias.
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- Roadie
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripción premium
Hola , hoy adquirí la suscripción premium , pero no me funciona, me pide que debo estar conectada a internet.. y se supone que con esta sucrisuscri puedo escuchar sin necesidad de conexión a internet.. Me pueden ayudar porfa Gracias
- Hola , hoy adquirí la suscripción premium , pero no me funciona, me pide que debo estar conectada a internet.. y se supone que con esta sucrisuscri puedo escuchar sin necesidad de conexión a internet...
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- Roadie
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Superuser Contribution DOBLE COBRO MENSUAL EN TARJETA DE CRÉDITO
Es la 3er vez que me cobran doble en el mismo mes por el servicio premium individual. Quiero una respuesta antes de cancelar mi suscripción. No se con quien comunicarme.
- Es la 3er vez que me cobran doble en el mismo mes por el servicio premium individual. Quiero una respuesta antes de cancelar mi suscripción. No se con quien comunicarme.
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Premium disappeared
My Question or IssueI wanted to switch my memory setting from the phone memory to an SD one. Once that was done, I had to sign into the app again because Spotify had restarted. I couldn't get in because it said that I was not online (??) so I deleted...
- My Question or Issue I wanted to switch my memory setting from the phone memory to an SD one. Once that was done, I had to sign into the app again because Spotify had restarted. I couldn't g...
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- Roadie
- 172 Views
- 1 replies
- 1 likes
- 172 Views
- 1 replies
- 1 likes
Superuser Contribution How to add back "Whole House"
I accidently deleted this and want to add it back but can't figure it out. Help please! I have Echos, Sonos, phone and 2 laptops so the Whole House is super helpful! Justin
- I accidently deleted this and want to add it back but can't figure it out. Help please! I have Echos, Sonos, phone and 2 laptops so the Whole House is super helpful! Justin
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- Roadie
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Premium for Family account disappreared
PlanPremium for FamilyCountry AustraliaDeviceVariousOperating SystemVariousMy Question or IssueSigned up for premium for family when Microsoft dumped groove, using the link in Groove if I remember correctly. Worked fine until this week. Opening spoti...
- Plan Premium for Family Country Australia Device Various Operating System Various My Question or IssueSigned up for premium for family when Microsoft dumped groove, using the link in Gr...
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- Newbie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled Subscription but was still Charged
I had Family Premium and Personal Premium before my cancellation. I had Family Premium in April but cancelled it because I had been charged twice, which is for Family and Personal. Cancelling Family was successful, and I wanted to cancel Personal too...
- I had Family Premium and Personal Premium before my cancellation. I had Family Premium in April but cancelled it because I had been charged twice, which is for Family and Personal. Cancelling Family ...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Charged 2x
PlanFree/PremiumCountry United StatesDeviceGalaxy 7 edgeOperating System My Question or Issue So the last few days I have been trying to sign up for premium and it keeps saying my payment failed and to try again. Well I have tried numerous times and ...
- Plan Free/Premium Country United States Device Galaxy 7 edge Operating System My Question or Issue So the last few days I have been trying to sign up for premium a...
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- Casual Listener
- 284 Views
- 5 replies
- 0 likes
- 284 Views
- 5 replies
- 0 likes