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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72313 Views
31 replies
2 likes
Moderator
120853 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156925 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307598 Views
170 replies
13 likes
I bought Spotify on my ps4 yesterday and there are two problems. First one is that it doesn't work on my phone. As in it still says I have a free account. Another issue is that I bought it when the deal that said 9.99 for 3 months and it only gave me...
I bought Spotify on my ps4 yesterday and there are two problems. First one is that it doesn't work on my phone. As in it still says I have a free account. Another issue is that I bought it when the d...
Community Legend
323 Views
1 replies
0 likes
Hello, i using a prepaid card. Yesterday, firstly I write card numbers and etc. Then the bank send code, I write code, again i see paying page. I thought I haven't enough money but today I loaded more money. Today, when I want to buy Premium, I see "...
Hello, i using a prepaid card. Yesterday, firstly I write card numbers and etc. Then the bank send code, I write code, again i see paying page. I thought I haven't enough money but today I loaded mor...
Community Legend
366 Views
1 replies
0 likes
Plan - PremiumCountry - US Device - XBox 1, usuallyOperating System - XBox 1, usually My Question or Issue I got the Hulu Bundle for 99 cents for 3 months, 12.99/month for Spotify/Hulu after. Well it's been 3 months, and now Hulu wants me to pick a p...
Plan - Premium Country - US Device - XBox 1, usually Operating System - XBox 1, usually My Question or Issue I got the Hulu Bundle for 99 cents for 3 months, 12.99/month...
Spotify Star
795 Views
5 replies
0 likes
Eu fiz a inscrição para o Premium duas vezes na mesma conta, eu vou ser cobrado duas vezes?
Eu fiz a inscrição para o Premium duas vezes na mesma conta, eu vou ser cobrado duas vezes?
Spotify Star
409 Views
1 replies
0 likes
Country NZAlready had a spotify account, but got a new mobile plan with Spark nz where they pay the premium subscription. On my account page it says Spark is paying the Premium subscription but our credit card has still been charged the last 2 months...
Country NZ Already had a spotify account, but got a new mobile plan with Spark nz where they pay the premium subscription. On my account page it says Spark is paying the Premium subscription but our...
Spotify Star
592 Views
1 replies
0 likes
Spotify has been a large part of my life for the past two years and it is quite strange to be leaving my membership today. I ship out early next month and there will no longer be a reason for me not to switch to tidal simply due to the financial sens...
Spotify has been a large part of my life for the past two years and it is quite strange to be leaving my membership today. I ship out early next month and there will no longer be a reason for me not ...
Spotify Star
1367 Views
1 replies
1 likes
Cordial saludo, hace unos dias se me vencio la suscipcion de Spotify y mi tarjeta de credito no tenia cupo para descontar, pero yo compre una tarjeta spotify de 3 meses y me llaman del Banco que de Spotify hay varios intentos de compra con la tarjeta...
Cordial saludo, hace unos dias se me vencio la suscipcion de Spotify y mi tarjeta de credito no tenia cupo para descontar, pero yo compre una tarjeta spotify de 3 meses y me llaman del Banco...
Spotify Star
388 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or Issue I'm wondering if there is a way to get a custom subscription. I currently have Hulu (no commercials) and I would also like to get the family plan on Spotify but I only need 4 user...
Plan Premium Country USA Device N/A Operating System N/A My Question or Issue I'm wondering if there is a way to get a custom subscription. I currently have Hulu (no commercial...
Spotify Star
630 Views
3 replies
0 likes
PlanFree/PremiumCountryUK Device SamsungOperating System Android My Question or IssueHiya. I need to cancel my spotify premium account. Ive followed the steps to do it (as ive done it before) but when i click on the subscriptions page it says ive onl...
Plan Free/Premium Country UK Device Samsung Operating System Android My Question or Issue Hiya. I need to cancel my spotify premium account. Ive fol...
Spotify Star
365 Views
1 replies
0 likes
I paid for Spotify Premium but it wasn't activated
I paid for Spotify Premium but it wasn't activated
Community Legend
289 Views
1 replies
0 likes
Hi, about almost 15 minutes ago i paid 0.99€ for Spotify Premium. An e-mail has sent to me (you can see it on the photo) but Spotify Premium wasn't activated (i can't use Spotify without being connected to the internet). Please help.
<removed sensitive information> Hi, about almost 15 minutes ago i paid 0.99€ for Spotify Premium. An e-mail has sent to me (you can see it on the photo) but Spotify Premi...
Community Legend
355 Views
1 replies
0 likes
Hello, I’ve been trying to get premium. I’ve payed twice, and when I check my bank account I can see that the amount has been charged. But haven’t received any information from Spotify as an email. And my account still doesn’t seem to be premium. I w...
Hello, I’ve been trying to get premium. I’ve payed twice, and when I check my bank account I can see that the amount has been charged. But haven’t received any information from Spotify as an...
Community Legend
297 Views
1 replies
0 likes
Hello, Today I've tried to get 3 mounths premium for 0,99€ but when i want to pay it, i have choosen paypal mode, and when i've confirm the payement in paypal web page i go back on the page where you chose your payement method. It don't take my money...
Hello, Today I've tried to get 3 mounths premium for 0,99€ but when i want to pay it, i have choosen paypal mode, and when i've confirm the payement in paypal web page i go back on the page ...
Community Legend
379 Views
1 replies
0 likes
I can not pay my subsciption thru mobile..can anyone help me please to bring back my subscription?
I can not pay my subsciption thru mobile..can anyone help me please to bring back my subscription?
Community Legend
300 Views
1 replies
0 likes
I've got Premium but cannot use it. I'm ever registered as a free user.
I've got Premium but cannot use it. I'm ever registered as a free user.
Community Legend
339 Views
1 replies
0 likes
Just today, December 27, 2017, I created an Account with my friends email and consent and I purchased a promo subscription of php9.00 for 3 months using CC. I got charged (received a notification from provider) though a popup says I already availed t...
Just today, December 27, 2017, I created an Account with my friends email and consent and I purchased a promo subscription of php9.00 for 3 months using CC. I got charged (received a notification fro...
Community Legend
331 Views
1 replies
0 likes
I've recently paid for premium for one year. I have a receipt on my mail and on my account at spotify.com but when I go on Spotify it tells me the payment didn't work out(?). Help, please.
I've recently paid for premium for one year. I have a receipt on my mail and on my account at spotify.com but when I go on Spotify it tells me the payment didn't work out(?). Help, please.
Community Legend
429 Views
1 replies
0 likes
Cada vez que me notifican el cobro de mi suscripción mensual, me llega el cobro dos veces, (el cual, por cierto, lo cobran el día que termina el mes y no el primer día del mes siguiente). En mi estado de cuenta aparece doble, cada vez que recibo mens...
Cada vez que me notifican el cobro de mi suscripción mensual, me llega el cobro dos veces, (el cual, por cierto, lo cobran el día que termina el mes y no el primer día del mes siguiente). E...
Spotify Star
4063 Views
1 replies
4 likes
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar.PlanPremiumPaís PERUDispositivo Sistema operativo(iOS 10, Android Oreo, Windows 10, etc.) Mi pregunta o problemaH...
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar. Plan Premium País PERU Dispositivo Sistem...
Not applicable
474 Views
1 replies
0 likes
Acabei de descobrir que tenho uma conta free no meu email do yahoo. E eu usava uma conta Premium no facebook, não consigo usar os serviços do premium gostaria de ficar apenas com essa. Ja desinstalei o app e não resolve. Será que tenho que cancelar u...
Acabei de descobrir que tenho uma conta free no meu email do yahoo. E eu usava uma conta Premium no facebook, não consigo usar os serviços do premium gostaria de ficar apenas com essa. Ja desinstalei...
Spotify Star
603 Views
3 replies
0 likes
