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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67434 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132680 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68304 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251245 Views
154 replies
13 likes
Hello,I have a Miezu m3 note.I decided to erase all my unsefull files in my phone, and I reset.When I redownloaded Spotify I didn't see Premium in my account, even though I HAVE it.I tried to change my password and connect to facebook, but it doesn't...
Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. When I redownloaded Spotify I didn't see Premium in my account, even though I ...
Community Legend
431 Views
1 replies
0 likes
PlanPremiumCountryItaly smartphone Miezu m3 noteOperating Systemandroid My Question or Issue
Plan Premium Country Italy smartphone Miezu m3 note Operating System android My Question or Issue
Music Fan
422 Views
2 replies
0 likes
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went from Premium to Premium Family account without my con...
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went fr...
Spotify Star
503 Views
1 replies
0 likes
PlanSpotify Premium with HuluCountryUSDeviceSamsung J7Operating SystemWindows 10 - Google Chrome Browser My Question or IssueAs said with the subject, I've had a problem come up with the spotify + hulu bundle for $12.99 USD. I've had the plan for alm...
Plan Spotify Premium with Hulu Country US Device Samsung J7 Operating System Windows 10 - Google Chrome Browser My Question or Issue As said with the subject, I've had a problem come...
Community Legend
1232 Views
1 replies
0 likes
PlanPremiumCountryU.K Operating SystemAndroid My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or to post a problem online Spotify has the worst customer service I have ever seen and c...
Plan Premium Country U.K Operating System Android My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or ...
Community Legend
547 Views
1 replies
0 likes
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
Country: Philippines Device Iphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even ...
Spotify Star
833 Views
2 replies
0 likes
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontecendo pra alguém também? Tem solução?
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontece...
Not applicable
561 Views
2 replies
0 likes
PlanFree/PremiumCountry- USA Device- IPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country- USA Device- IPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
531 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? 2) the profile user name inthe account setting is a mess, there is a chain of lengthy ...
Plan Premium Country Singapore Device iPhone X Operating System iOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? &nbs...
Casual Listener
624 Views
5 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemWindows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to the main page and says, "Oops! Something went wrong, please try again." Have tried mu...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Windows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to...
Music Fan
715 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceVestel VenusOperating SystemAndroid My Question or IssueI am trying to purchase premium and i can't pay. "It's says payment is failed" I asked my friends and they are on a same problem. I think its about our country. I c...
Plan Premium Country Turkey Device Vestel Venus Operating System Android My Question or Issue I am trying to purchase premium and i can't pay. "It's says payment is failed" I asked m...
Music Fan
1083 Views
2 replies
0 likes
PlanPremiumCountry South AfricaDeviceOnePlus 5T, Windows, iPhone XOperating SystemAndroid 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my card, my financial company sends me an error message saying I cannot make international ...
Plan Premium Country South Africa Device OnePlus 5T, Windows, iPhone X Operating System Android 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my ca...
Casual Listener
714 Views
1 replies
0 likes
PlanPremiumCountry BrazilDevice(Moto G5 Plus)Operating System(Android Nougat) My Question or Issue I paid for my Spotify last Friday (07/14), but I'm still wait until today!
Plan Premium Country Brazil Device (Moto G5 Plus) Operating System (Android Nougat) My Question or Issue I paid for my Spotify last Friday (07/14), but I'm still wait unt...
Community Legend
618 Views
3 replies
0 likes
PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 10 My Question or Issue this is the email I got. I had my account attached to my parents' credit card, then switched it over to my debit card. It stopped working after a few weeks of being on ...
Plan Premium Country USA Device (iPhone 7 Operating System (iOS 10 My Question or Issue this is the email I got. I had my account attached to my parents' credit ca...
Spotify Star
604 Views
1 replies
0 likes
PlanFree/PremiumCountry Czech RepublicDeviceXiaomi Redmi Note 4Operating SystemiOS 10 My Question or IssueHello there, I had a family plan premium for couple months, and suddenly I didn't have enough money on bank account that day was Sunday, but whe...
Plan Free/Premium Country Czech Republic Device Xiaomi Redmi Note 4 Operating System iOS 10 My Question or Issue Hello there, I had a family plan premium for couple months, and...
Spotify Star
585 Views
1 replies
0 likes
So I heard of $4.99 (Spotify and Hulu) and wanted to give it a try. I just finished my 1st year of college and Spotify says that my student account is only valid till 2019. Is it wrong or does Spotify gives student service for just one year?
So I heard of $4.99 (Spotify and Hulu) and wanted to give it a try. I just finished my 1st year of college and Spotify says that my student account is only valid till 2019. Is it wrong or does Spotif...
Spotify Star
1238 Views
1 replies
0 likes
I was a Spotify Premium user and upgraded to a family subscription.I was paying €9.99 per month for premium and assumed that once i upgraded to family premium it would be a monthly bill of €14.99 per month?However i have been charged both amounts eac...
I was a Spotify Premium user and upgraded to a family subscription. I was paying €9.99 per month for premium and assumed that once i upgraded to family premium it would be a monthly bill of €14.99 p...
Spotify Star
413 Views
1 replies
0 likes
My Question or Issue I have been a Spotify premium user for a year paying monthly and my mum has now created a family plan. She invited me to the plan and I have accepted, I have had the messages saying welcome to the plan and everything so I am a pa...
My Question or Issue I have been a Spotify premium user for a year paying monthly and my mum has now created a family plan. She invited me to the plan and I have accepted, I have had the messa...
Community Legend
343 Views
1 replies
0 likes
Hello, I am a community events planner, and I am considering upgrading my spotify account to the premium package. I live in a remote area with hit and miss internet service - I was attracted to spotify, because the advertisement suggests that I can l...
Hello, I am a community events planner, and I am considering upgrading my spotify account to the premium package. I live in a remote area with hit an...
Spotify Star
298 Views
1 replies
0 likes
Im having an issue with unlinking my account from rogers. my acount is going to expire on the 20th this friday. i want to switch over to the family plan but i cant untill my account is unlinked from rogers. i chatted with rogers and thay say they are...
Im having an issue with unlinking my account from rogers. my acount is going to expire on the 20th this friday. i want to switch over to the family plan but i cant untill my account is unlinked from ...
Spotify Star
342 Views
1 replies
0 likes
