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Plan
Free
Country
USA
Device
PC
Operating System
Win 10
My Question or Issue
Cannot get the link to send me a "verification code" just to enable this 6 month free trial - https://www.spotify.com/us/claim/chase/
Even attempted it again with a fresh account. Convinced this is a scam! Makes me not want to invest any money at all, since everything seems to be ran by automated bots that dont actually work. No chat or phone support either? No deal.
Solved! Go to Solution.
Hey there @true_r,
Thanks for posting - we’re here to help!
To activate this offer you should've received a one-time code from Chase. If you're having trouble activating the code or haven't received one, we recommend getting in touch with the customer support team at Chase, since the offer is launched by them.
Note: This offer is only available to users who've never tried Spotify Premium before.
Hope this helps. If you have more questions, don't hesitate to reach out again.
Hey there @true_r,
Thanks for posting - we’re here to help!
To activate this offer you should've received a one-time code from Chase. If you're having trouble activating the code or haven't received one, we recommend getting in touch with the customer support team at Chase, since the offer is launched by them.
Note: This offer is only available to users who've never tried Spotify Premium before.
Hope this helps. If you have more questions, don't hesitate to reach out again.
I'm having the same problem and I reached out to Chase. This was their response:
What do I do?
Hi there @ricknwandamochi,
Thanks for your reply and that screenshot.
In this offer Chase are the ones that should provide the 6 months activation Code to their customers. Our support teams can only help if you have issues activating the code on your account or if you have any questions regarding your subscription.
Until you receive the actual code from our partner we have no way of verifying that you're eligible for this offer. Just so you know you should be able to activate it even on an account which already has Premium.
We're sorry that this process is confusing, however we can't do much until you receive the actual code. We suggest you reach out to their support team again.
Keep us posted.
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