Help Wizard

Step 1


Cannot redeem gift card

Cannot redeem gift card

Trying to redeem gift card; it keeps failing. The card was ordered from Amazon, I've done that before with no problems, and the code was still covered up when I received it. I've tried all my recent postal codes, none of which work, and all reasonable permutations of the code for O/0, etc.


Prefer response by PM from the Spotify staff.

1 Reply

Hey @nobody2008, thanks for reaching out to the Community!


Could you try redeeming your Gift card here using a different browser or private window?


If that doesn't help, please send me a screenshot of what happens when you try to redeem your Gift card. Make sure to hide sensitive info when posting to the Community.


Keep me updated 🙂

Billy-JSpotify Star
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