Cargo de $99 por cambiar mi información de pago

[Gabicash]

Plan

Family Premium

Country

México

Device

Macbook Pro late 2016

My Question or Issue

Realicé cambio de tarjeta de débito para el cobro de mi mensualidad pero me cobraron $99 y quiero que me los reembolsen porque mi cuenta está al corriente, no debo nada y no es posible que te cobren tanto solo por cambiar la tarjeta!

[Peter]

Hey @Gabicash.

Thanks for reaching out to us on the Community, and sorry for the late reply!

We hope you don't mind us replying in English, since this is the official language of the Community 🙂

That's odd! We recommend that you get in touch with our Customer Support team, who will be able to take a look backstage at your account and see what's happening. You can get in touch with them here.

Let us know how it goes!