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Change from Family to Duo

Solved!

Change from Family to Duo

Plan

Premium Family

Country

Spain

Device

N/A

Operating System

iOS, MacOS, PS4

 

My Question or Issue

 

Hi.

 

My wife and I are sharing a Family subscription and we would like to switch to Duo, but when I go to the Duo page it says I am not eligible for the offer. Why? What should I do? Maybe we both have to change to Premium and then Duo will be available for us?

 

Thanks!

Reply

Accepted Solutions
Marked as solution

Hey @boquepa ,


Thanks for coming to the Community.

 

The offer you're talking about is currently only available in the following countries:

  • Colombia
  • Chile
  • Denmark
  • Ireland
  • Poland

Hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @boquepa ,


Thanks for coming to the Community.

 

The offer you're talking about is currently only available in the following countries:

  • Colombia
  • Chile
  • Denmark
  • Ireland
  • Poland

Hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi @Maxim,

 

Yes, that is a clarification 😄 Do you know when this feature will be available in Spain?

 

Thanks!

Right now there's no more info available about this, so I'd recommend checking https://spotify.com/ from time to time. 

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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