Change from Family to Duo

[boquepa]

Plan

Premium Family

Country

Spain

Device

N/A

Operating System

iOS, MacOS, PS4

My Question or Issue

Hi.

My wife and I are sharing a Family subscription and we would like to switch to Duo, but when I go to the Duo page it says I am not eligible for the offer. Why? What should I do? Maybe we both have to change to Premium and then Duo will be available for us?

Thanks!

[Maxim · Accepted solution]

Hey @boquepa ,

Thanks for coming to the Community.

The offer you're talking about is currently only available in the following countries:

• Colombia
• Chile
• Denmark
• Ireland
• Poland

Hope this clears things up 🙂

[boquepa]

Hi @Maxim,

Yes, that is a clarification 😄 Do you know when this feature will be available in Spain?

Thanks!

[Maxim]

Right now there's no more info available about this, so I'd recommend checking https://spotify.com/ from time to time. 

Thanks!