(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Need to change the payment card details for my family subscription which has now expired because the card fails to be accepted.
I use this card for other subscription services without any problems. The only thing I can think of is the name of the card holder has changed and there is no option to change this when try to upgrade the account.
Could this be the reason why the new card details fail and is there a way to change the name of the card holder on the account?