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Hi there
I have recently had to change my credit card. How do I alter my details so that my Spotify account isn't cancelled?
Solved! Go to Solution.
Hey there,
Thanks for reaching out here in the Community about this!
We'd recommend checking the steps to update your payment information in this support site article.
Keep in mind that any changes you make will take effect on your next payment.
Hope this helps! If there's anything else we can help with, don't hesitate to give us a shout in the related Help Board. We'll be happy to take a look there.
Have a lovely day 🙂
Hi, and welcome to the community!
You can visit your subscriptions page then select 'change payment method or card details'. Follow the steps from there and your payment details will be changed.
Anthony 🙂
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
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Hello,
Is there a limit/restriction on the amount of times I can change my credit card? Since I will be using MBNET, a service that creates a temporary card valid for one month, I will need to change it monthly. Do I risk getting my account blocked or canceled?
Thanks!
Edit: I'll also take the oportunity to ask if the credit card has to be from the same country as my account (I'm an expat living in Finland, while the MBNET service is from my Portuguese bank account).
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
My credit card has expired and I need to change, but when I log in, the website defaults to the language of the country where I am working rather than English and I can't understand what's on the screen. It's been a few days since I got the email re payment failure- will I be ok till next weekend, or can I get the website to show me English?
Hey,
I've been trying to change my credit card details but I keep on getting the message, "oops something has gone horribly wrong" and this has been happening for 3 nights now. I'm in danger of losing my Spotify premium account - what do I do??
It doesn't give me that option. It looks like I'm signing up for the first time.