Changing credit card

[altancred]

Hi there

I have recently had to change my credit card. How do I alter my details so that my Spotify account isn't cancelled?

[Taylor]

Hi, and welcome to the community!

You can visit your subscriptions page then select 'change payment method or card details'. Follow the steps from there and your payment details will be changed.

Anthony 🙂

[Sambustos]

I need to change credit card asap the credit card Spotify has on file its cancelled. I have been trying to leave this message on contact us but with no success until now I hope you get this message. Thank you

[Peter__]

@Sambustos - Can you not change your card here?
https://www.spotify.com/account/subscription/change-payment/

[Bandildo]

Hello,

Is there a limit/restriction on the amount of times I can change my credit card? Since I will be using MBNET, a service that creates a temporary card valid for one month, I will need to change it monthly. Do I risk getting my account blocked or canceled?

Thanks!

Edit: I'll also take the oportunity to ask if the credit card has to be from the same country as my account (I'm an expat living in Finland, while the MBNET service is from my Portuguese bank account).

[Peter__]

Yes, your payment card and Spotify registered country must match.

I suspect you may have issues with MBNET, we have seen it before as when you set up a Spotify subscription there are normally two charges, one for 0.00 to verify the card exists then another payment for Premium.

[Marsh1960]

My credit card has expired and I need to change, but when I log in, the website defaults to the language of the country where I am working rather than English and I can't understand what's on the screen. It's been a few days since I got the email re payment failure- will I be ok till next weekend, or can I get the website to show me English?

[nobby_nz]

Hey,

I've been trying to change my credit card details but I keep on getting the message, "oops something has gone horribly wrong" and this has been happening for 3 nights now. I'm in danger of losing my Spotify premium account - what do I do??

[boizoe]

I had student discount account but my last make payment failed because my wallet was stolen so now I have a new credit card but when I'm trying to make payment using my new credit card it said something wrong with payment and I know my credit card is valid.

[ellenives]

It doesn't give me that option.  It looks like I'm signing up for the first time.