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Changing the payment date

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Changing the payment date

My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would be a hassle.
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Hi there,

 

Thanks for reaching out. Unfortunately, it isn't possible to manually change the billing date. The only way to do this is to cancel the current plan > wait for your account to revert to free > and then resubscribe on the desired date. Whatever date you start the new subscription on, that will become your new billing date.

 

Hope this clears things up.

JoanModerator
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5 Replies
Marked as solution

Hi there,

 

Thanks for reaching out. Unfortunately, it isn't possible to manually change the billing date. The only way to do this is to cancel the current plan > wait for your account to revert to free > and then resubscribe on the desired date. Whatever date you start the new subscription on, that will become your new billing date.

 

Hope this clears things up.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Would I be able to change the date my subscription payment comes out?

The help sections says:

> Cancel your plan.
> Wait for your plan to switch to free (at your next billing date).
> Resubscribe on the day you’d like to be charged.

However I have a family plan with 6 members including myself, if I cancel I presume these will all be removed and have to be readded again. I just need to update the payment date

Plan

Individual Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have had a subscription with my phone provider, now i have switched i want to stick with Premium, but to renew i had to do it on 23rd of the month, how do i pay a little more to extend to the 1st, to adjust my renewal to the 1st of every month, without cancelling service to get the date moved and having no Premium for a few days?

It’s absolutely ridiculous how we can’t change our payment date. It’s 2025 for gods sake!! 

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