Charge me twice

[rresendis]

Im a spotify premium user since time ago, and this month they charge me twice, and my bank told me that was spotify fault. I dont know if you're going to refund me, but is strange because is the first time it happens

[Jacob]

Hey @rresendis, welcome to the Spotify Community!

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂