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Charged Twice

Charged Twice

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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1 Reply

Hey, @B-Money 
Welcome to Spotify Community and thanks for reaching out here!

Spotify charges each Premium plan once per month. So, if a charge doesn’t look right, check its status on your statement.  If you see multiple charges and they’re not pending or to check the payment is valid, you could have more than one Premium account. Follow these ways to find other accounts. And if you find another Premium account, follow these steps to cancel.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

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