Help Wizard

Step 1

NEXT STEP

Paid Subscription

Paid Subscription

I've paid my subscription for the month and now I'm getting an error message saying I haven't. The money has already been withdrawn from my bank. What needs to be done so this will not interfere with me listening to my custom playlists?

Plan

Premium

Country

United States 

Device

(Galaxy Note 10+)

Operating System

  1. (iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

*community rock star edit - removed payment info*

 

Screenshot_20200320-002904_Spotify.jpg
Reply
1 Reply

Hey @Byrdiebabee0613, thanks for reaching out to the Community!

 

Could you try logging out/in of the Spotify app? If that doesn't help, could you try following some troubleshooting steps here?

 

Let me know how this goes! 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts