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Charged twice per month

Charged twice per month

Hello 

 

I find myself in a situation since a few months where i being charge twice for a premium account. Once through Spotify premium and once by vodafone and although i want to stay premium - vodafone have said i need to cancel the account with you??

 

This is very confusing as i dont want to loose any playlists or my actual account.

 

Which one do i have to cancel and how?? Please help!

Thanks

Reply
1 Reply

Hey @blackpanzer666,

Apologies for the late reply, but maybe I can still help 🙂


Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

LukeSpotify Star
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Note: I'm not a Spotify employee.

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