Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111311 Views
- 71 replies
- 9 likes
- 111311 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13580 Views
- 27 replies
- 2 likes
- 13580 Views
- 27 replies
- 2 likes
payment update
Hi,I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning. I called the bank and learned that this problem is not about my card. So how can i update m...
- Hi, I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning. I called the bank and ...
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- Spotify Star
- 496 Views
- 1 replies
- 0 likes
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AndroidWindows
- 496 Views
- 1 replies
- 0 likes
Ödeme yaptım premium başlatılmadı
Üç kez ödeme yaptım ama premium üyeliğim başlatılmıyor.
- Üç kez ödeme yaptım ama premium üyeliğim başlatılmıyor.
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- Spotify Star
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes
Drake songs are garbage, yet Spotify forces him in song recommendations
I am on a 3-month trial Spotify premium. I keep getting recommendations to listen Drake. I hate Drake. His music is complete garbage. Please stop recommending Drake. Thanks.
- I am on a 3-month trial Spotify premium. I keep getting recommendations to listen Drake. I hate Drake. His music is complete garbage. Please stop recommending Drake. Thanks.
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- Spotify Star
- 405 Views
- 1 replies
- 2 likes
- 405 Views
- 1 replies
- 2 likes
Superuser Contribution devolucion de dinero, con quien me puedo contactar
Solicito devolución de mi mensualidad debido a que no se respeta el acuerdo de publicidad con los anuncios del nuevo álbum de DrakePlanPremiumCountry MexicoDeviceGalaxy s7 edgeOperating System(Android Oreo) My Question or Issue Espero se respete mi s...
- Solicito devolución de mi mensualidad debido a que no se respeta el acuerdo de publicidad con los anuncios del nuevo álbum de Drake Plan Premium Country Mexico Device Galaxy s7 edge Oper...
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- Casual Listener
- 499 Views
- 2 replies
- 0 likes
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Devolucion de mensualidad
- 499 Views
- 2 replies
- 0 likes
Superuser Contribution My family premium didnt get paid
Yesterday I had to update payment details for my account as I didn't have money in the there before hand and when its updated something has gone a miss and instead of giving me family premium it's just giving me a normal premium, I want to know is if...
- Yesterday I had to update payment details for my account as I didn't have money in the there before hand and when its updated something has gone a miss and instead of giving me family p...
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- Roadie
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Superuser Contribution I'd like premium for family. One question
PlanFamily premiumCountry: canada My Question or IssueI was just billed for my single premium account. If I upgrade to premium family will I be billed the 14.99$ this cycle this month or next cycle?
- Plan Family premium Country: canada My Question or Issue I was just billed for my single premium account. If I upgrade to premium family will I be billed the 14.99$ this cycle this month ...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
gift card bug
Hi all i nead help i've got a 30€ gift card when i write the PIN thats work,the site recognizes the card but when i wan't to validate the site send me an error message... pleaze help me and sry for my great english PlanFree/PremiumCountry FranceDevic...
- Hi all i nead help i've got a 30€ gift card when i write the PIN thats work,the site recognizes the card but when i wan't to validate the site send me an error message... pleaze help me a...
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- Casual Listener
- 295 Views
- 4 replies
- 0 likes
- 295 Views
- 4 replies
- 0 likes
Superuser Contribution I’m signing into someone else’s account!?
PlanPremiumCountryaus DeviceiPhone 5sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso I bought a new phone and wanted to sign into Spotify but couldn’t remember my password. When I reset it I signed into someone else’s a...
- Plan Premium Country aus Device iPhone 5s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue so I bought a new phone and wanted to sign into S...
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- Roadie
- 314 Views
- 1 replies
- 0 likes
- 314 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for an account I don’t have
So I cancelled my student premium subscription earlier on this account, but I got charged the other day, and not in the same day I would have normally gotten charged. I checked my account and it says I haven’t renewed it. I also don’t have any other ...
- So I cancelled my student premium subscription earlier on this account, but I got charged the other day, and not in the same day I would have normally gotten charged. I checked my account and it says...
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- Roadie
- 1305 Views
- 2 replies
- 0 likes
- 1305 Views
- 2 replies
- 0 likes
Superuser Contribution Cambio de suscripcion familiar a individual sin aviso.
Tuve un problema con la aplicación en mi celular, el cual no pudo hacer el cargo a la tarjeta que siempre la tuve vinculada, para no perder el servicio y perder tiempo en aclaración hice el cambio a otra tarjeta que poseo, el proceso de cambio en la ...
- Tuve un problema con la aplicación en mi celular, el cual no pudo hacer el cargo a la tarjeta que siempre la tuve vinculada, para no perder el servicio y perder tiempo en aclaración hice el cambio a ...
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- Roadie
- 1371 Views
- 1 replies
- 0 likes
- 1371 Views
- 1 replies
- 0 likes
Am I supposed to like Drake or having ads at my premium account?
PlanPremiumCountry Brazil My Question or Issue I pay monthly a certain amount of money in order not to have ads presented. Why the **bleep** do you present me ads? I'm not interested in Drake's music, however good you guys think it is, I'm not intere...
- Plan Premium Country Brazil My Question or Issue I pay monthly a certain amount of money in order not to have ads presented. Why the **bleep** do you present me ad...
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- Spotify Star
- 477 Views
- 4 replies
- 1 likes
- 477 Views
- 4 replies
- 1 likes
Renew family premium members
I cant renew my family members for this Family premium. I already send them the invitation but they cannot join.I already resend it but nothing happened. I csncel it then retype again, the same.Every month im doing this. Btw my patme t is thru credit...
- I cant renew my family members for this Family premium. I already send them the invitation but they cannot join. I already resend it but nothing happened. I csncel it then retype again, the same. E...
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- Composer
- 802 Views
- 2 replies
- 0 likes
- 802 Views
- 2 replies
- 0 likes
Paguei o boleto e o pagamento ainda está grátis.
Paguei 3 meses de spotify pela promoção de 24,90 no boleto e recebi um email de confirmação,inclusive tenho a nota fiscal.Mas meu spotify premium não foi liberado e não encontro mais este email na minha caixa de entrada.O que devo fazer??
- Paguei 3 meses de spotify pela promoção de 24,90 no boleto e recebi um email de confirmação,inclusive tenho a nota fiscal.Mas meu spotify premium não foi liberado e não encontro mais este ema...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution applying for a premium account
I tried twice to apply for the premium account but I had insufficient credit on my phone and then when I wanted to apply for the third time it says that I have ran out of attempts using my mobile number? pls, help is there anyway i can redo the regis...
- I tried twice to apply for the premium account but I had insufficient credit on my phone and then when I wanted to apply for the third time it says that I have ran out of attempts using my mo...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution ayudaa
Holaaa linda noche, hace unos días realize el Spotify premium para estudiandtes ingrese mis datos comprobé que soy estudiante y ya se realizó el cargo pero aún sigue en (free) como puedo cancelar los pago?? Ayudaa My Question or Issue
- Holaaa linda noche, hace unos días realize el Spotify premium para estudiandtes ingrese mis datos comprobé que soy estudiante y ya se realizó el cargo pero aún sigue en (free) como puedo cancelar los...
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium subscription not working using Smart(Error)
Everytime I click an amount and enter my # and press next, it keeps saying an error and I can't proceed (I did it on pc) I tried everything and still nothing. Really need the premium plz send help
- Everytime I click an amount and enter my # and press next, it keeps saying an error and I can't proceed (I did it on pc) I tried everything and still nothing. Really need the premium plz send help
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- Roadie
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Superuser Contribution Where is my Spotify Premium?
Where is the Spotify Premium I bought? My QuCestion or Issue Can someone help me at Spotify?
- Where is the Spotify Premium I bought? My QuCestion or Issue Can someone help me at Spotify?
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- Roadie
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Solved!! Giftcard madness
PlanFree/PremiumCountry NetherlandsDevice(iPhone 8Operating System(iOS 11 My Question or Issue I have a spotify giftcard. But i cant use it. Never used the free trial and i dont want to. They only give me the option to pay through creditcard, ideal o...
- Plan Free/Premium Country Netherlands Device (iPhone 8 Operating System (iOS 11 My Question or Issue I have a spotify giftcard. But i cant use it. Never used the free tri...
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- Community Legend
- 540 Views
- 5 replies
- 0 likes
- 540 Views
- 5 replies
- 0 likes
Cancelling
My Question or Issue Hi i am wondering what to do. I paid for premium yesterday. And then cancelled my card details with them today. Then got an email saying my premium runs out tommoroe. I hope not as ive paid 9.99 for another month on yesyerday
- My Question or Issue Hi i am wondering what to do. I paid for premium yesterday. And then cancelled my card details with them today. Then got an email saying my premium runs out tommoroe. I ho...
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- Spotify Star
- 313 Views
- 3 replies
- 0 likes
- 313 Views
- 3 replies
- 0 likes
Gift Card Subscription Problem
PlanFree/Premium PremiumCountryUSA Deviceiphone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.)I received gift card with gift code and inadvertently signed up on my ipad instead of my phone. How do I switch the subscription from ipad to phon...
- Plan Free/Premium Premium Country USA Device iphone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I received gift card with gift code and inadvert...
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- Not applicable
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes