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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75406 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140374 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80827 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270501 Views
159 replies
13 likes
Payed premium service, charges done to credit card, but account still paused
Payed premium service, charges done to credit card, but account still paused
Community Legend
250 Views
1 replies
0 likes
So Spotify recently launched in Thailand, and I would like to switch my UK account to a Thai one, I followed the instructions to first change my payment method only to get a prompt saying that spotify is not availible in your country yet. Help.
So Spotify recently launched in Thailand, and I would like to switch my UK account to a Thai one, I followed the instructions to first change my payment method only to get a prompt saying that spotif...
Community Legend
374 Views
1 replies
0 likes
Bom dia.minha assinatura foi cancelada devido à mudança de número de cartão de crédito. O antigo cadastrado foi cancelado. Contudo, não consigo atualizar os dados para cobrar a assinatura premium novamente, muito menos gerar um boleto para pagamento?...
Bom dia. minha assinatura foi cancelada devido à mudança de número de cartão de crédito. O antigo cadastrado foi cancelado. Contudo, não consigo atualizar os dados para cobrar a assinatura premium n...
Community Legend
334 Views
1 replies
0 likes
I had to cancel my debt card due to an issue and I am currently filing a dispute so I cannot get a debt cArd until the dispute goes through. My Spotify premium is about to end and still no debt card!!! I want to give my checking account information a...
I had to cancel my debt card due to an issue and I am currently filing a dispute so I cannot get a debt cArd until the dispute goes through. My Spotify premium is about to end and still no debt card!...
Community Legend
281 Views
1 replies
0 likes
Afternoon, i'm from Brazil, and i have a debit on my credit card from spotify that i did not authorized, i want to cancel what ever account is using my credit card, can anyone help me??
Afternoon, i'm from Brazil, and i have a debit on my credit card from spotify that i did not authorized, i want to cancel what ever account is using my credit card, can anyone help me??
Community Legend
269 Views
1 replies
0 likes
Hello - Trying to sign up for Spotify Premium but my credit card (Visa) repeatedly doesn't go through. I've confirmed with my bank that I have sufficient funds and there are no holdbacks, blocks, etc. so the restrictions definitely aren't on their en...
Hello - Trying to sign up for Spotify Premium but my credit card (Visa) repeatedly doesn't go through. I've confirmed with my bank that I have sufficient funds and there are no holdbacks, bloc...
Community Legend
257 Views
1 replies
0 likes
Tengo problemas en pagar mi suscripción, será problema de spotify? Porque he intentado con diferentes tarjetas y me sale la misma información. Que pasa! AYUDA PORFAVOR
Tengo problemas en pagar mi suscripción, será problema de spotify? Porque he intentado con diferentes tarjetas y me sale la misma información. Que pasa! AYUDA PORFAVOR
Community Legend
359 Views
1 replies
0 likes
my paypal has been charged twice in one week for my account, can someone help on what to do please?
my paypal has been charged twice in one week for my account, can someone help on what to do please?
Community Legend
254 Views
1 replies
0 likes
Every month i have been charged twice. One charge is 9.99 and the other is 13.99 why is this happening? I’ve always had premium since joining. Where is this 13.99 charge coming from and how do I stop it from happening? Who can talk to? The second cha...
Every month i have been charged twice. One charge is 9.99 and the other is 13.99 why is this happening? I’ve always had premium since joining. Where is this 13.99 charge coming from and how do I stop...
Community Legend
260 Views
1 replies
0 likes
Buen día, el día de hoy quise inscribirme y realice el pago me llego el mensaje al celular que se había hecho efectivo el pago pero no me sirve la versión premium que debo hacer?
Buen día, el día de hoy quise inscribirme y realice el pago me llego el mensaje al celular que se había hecho efectivo el pago pero no me sirve la versión premium que debo hacer?
Community Legend
250 Views
1 replies
0 likes
I have been paying for spotify premium and since may i dont have the service but also i still paying for it, help please
I have been paying for spotify premium and since may i dont have the service but also i still paying for it, help please
Community Legend
254 Views
1 replies
0 likes
hi, I would like to have a premium account again but my credit card is not accepted. I always get the same message (in german: ups, dein zahlungsanbieter scheint einen schlechten tag zu haben ... ) but my credit card is fine, I just called them. what...
hi, I would like to have a premium account again but my credit card is not accepted. I always get the same message (in german: ups, dein zahlungsanbieter scheint einen schlechten tag zu haben ... ) b...
Community Legend
253 Views
1 replies
0 likes
I was charged about 60$ for premium but my subscription says free. I don’t want premium I just want my money back. Has anyone had this issue? If so did you get a refund?
I was charged about 60$ for premium but my subscription says free. I don’t want premium I just want my money back. Has anyone had this issue? If so did you get a refund?
Community Legend
279 Views
1 replies
0 likes
Buongiorno,Mi è stato addebitato il costo mensile di € 9.99 per un mio vecchio account del quale non riesco più ad accedere da tempo non avendo email e password.Non riesco quindi a disattivare l'abbonamento... aiutatemi vi prego...Grazie My Question ...
Buongiorno, Mi è stato addebitato il costo mensile di € 9.99 per un mio vecchio account del quale non riesco più ad accedere da tempo non avendo email e password. Non riesco quindi a disattivare l'...
Community Legend
234 Views
1 replies
0 likes
Hola,Cerré sesión en Spotify y cuando he vuelto a entrar no me figura cómo que sea cuenta Premium, he perdido todas mis playlist y ahora ni siquiera puedo darme de baja de la cuenta premium, por lo que sigo pagando sin disfrutar de ello.He probado a ...
Hola, Cerré sesión en Spotify y cuando he vuelto a entrar no me figura cómo que sea cuenta Premium, he perdido todas mis playlist y ahora ni siquiera puedo darme de baja de la cuenta premium, por lo...
Community Legend
626 Views
1 replies
0 likes
Hiya, I currently have a spotify premium account which I pay for monthly via direct debit. My most recent payment failed due to insufficient funds in my account as a result of another company double-charging me. As soon as I received notification of ...
Hiya, I currently have a spotify premium account which I pay for monthly via direct debit. My most recent payment failed due to insufficient funds in my account as a result o...
Spotify Star
3912 Views
1 replies
0 likes
Hi, i have trouble with my Premium account.Could you help me please? 3 months ago i used free Premium as a special offer by Vodafone and its validity finished on last week.Despite i didn't take an information message about this, my Premium membership...
Hi, i have trouble with my Premium account.Could you help me please? 3 months ago i used free Premium as a special offer by Vodafone and its validity finished on last week.Despite i didn't ta...
Casual Listener
689 Views
2 replies
0 likes
i even made a new account but after i signed in with my paypal account it just takes me back to the page where you can get spotify premium and nothing happened. i checked my paypal account and nothing is charged...i dont get it, i have been trying it...
i even made a new account but after i signed in with my paypal account it just takes me back to the page where you can get spotify premium and nothing happened. i checked my paypal account an...
Spotify Star
332 Views
1 replies
1 likes
Although I ended my premium membership almost three months ago, my credit card is debited for premium membership. I followed the your instructions to find the third party I made the membership but my account doesn't show this information and my accou...
Although I ended my premium membership almost three months ago, my credit card is debited for premium membership. I followed the your instructions to find the third party I made the membership but my...
Spotify Star
296 Views
1 replies
0 likes
PlanPremium(Family)Country TurkeyDevice(iPhone 7, Samsung A3)Operating System(iOS 10, Windows 10) Hi,1-) I've canceled my credit card and I haven't got that new card. How many days later my premium account downgraded to free? 2-) Is it possible to ge...
Plan Premium(Family) Country Turkey Device (iPhone 7, Samsung A3) Operating System (iOS 10, Windows 10) Hi, 1-) I've canceled my credit card and I haven't got that new ...
Casual Listener
372 Views
2 replies
0 likes
