Charged twice per month

[loliwe]

Hello,
I recently got student Spotify premium and I was charged twice, wanted to know if I could get a refund for the other amount.
Thanks

[Jacob]

Hey @loliwe, welcome to the Spotify Community!

Have you received a payment confirmation email for both payments? Any payments that you haven't gotten a receipt for are only pending and should be canceled soon. If you check in a few days and still have extra charges, let me know and I will escalate this to a Spotify staff member!

Looking forward to your response 🙂

[subshribe1]

hello!

I have been charged twice since November last year? what can i do?

[loliwe]

Hello,
Thank you @jacob, I only received one receipt, I will be checking in the next few days for the cancellation.
Again
Thank you