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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132229 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66905 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249201 Views
154 replies
13 likes
Hi guys, Please help me out here. I just can not figure out how to cancel my premium account. because when I log in to spotify.com it askes me to get the premium account instead of telling me that I alreaddy have the account. Please let me know.... b...
Hi guys, Please help me out here. I just can not figure out how to cancel my premium account. because when I log in to spotify.com it askes me to get the premium account instead of telling...
Spotify Star
509 Views
3 replies
0 likes
Bonjour, J'ai téléchargé mes playlists, mais Spotify les supprime toutes à intervale totalement aléatoire... Au départ j'ai pensé que c'était lié à sa manie de lancer "l'installation" une fois sur 4 quand j'ouvre le logiciel, mais non. Je me connecte...
Bonjour, J'ai téléchargé mes playlists, mais Spotify les supprime toutes à intervale totalement aléatoire... Au départ j'ai pensé que c'était lié à sa manie de lancer "l'installation" une fo...
266 Views
0 replies
0 likes
My account is being charged 10 dollars for Spotify premium when I never got it. I never did a 30 day free trial or anything. I don't have a prescription at all, so when I checked today, my card was charged 10 dollars for something I never paid for.
My account is being charged 10 dollars for Spotify premium when I never got it. I never did a 30 day free trial or anything. I don't have a prescription at all, so when I checked today, my card was c...
Community Legend
259 Views
2 replies
0 likes
Soy usuario de Spotify desde hace un par de años, tengo cuenta familiar, de la cual soy el titular... este mes no cargo automáticamente el pago para la suscripción, cambie de tarjeta y tampoco la acepto. Ambas son Master Card. Ya llame al banco y com...
Soy usuario de Spotify desde hace un par de años, tengo cuenta familiar, de la cual soy el titular... este mes no cargo automáticamente el pago para la suscripción, cambie de tarjeta y tampoco la ace...
Newbie
290 Views
2 replies
0 likes
I was billed 129.26 PHP but I transferred 130 PHP.. My payment didn't validate so i tried to make another payment. 2nd payment was good but is there anyway i can use my first payment?
I was billed 129.26 PHP but I transferred 130 PHP.. My payment didn't validate so i tried to make another payment. 2nd payment was good but is there anyway i can use my first payment?
184 Views
0 replies
0 likes
I got this image screenshot from my account details and I just got charged for this month on 11th July, but in the screenshot it said my subscription will automatic renew on 8/11/17. Here's my question, when exactly I will be charge for the next paym...
I got this image screenshot from my account details and I just got charged for this month on 11th July, but in the screenshot it said my subscription will automatic renew on 8/11/17. Here's my questi...
Newbie
303 Views
2 replies
0 likes
I'm trying to subscribe but it keeps saying my card is having a bad day !!!Someone help please
I'm trying to subscribe but it keeps saying my card is having a bad day !!! Someone help please
Roadie
220 Views
1 replies
0 likes
I changed my account to the Family Plan. After clicking "add family" or whatever the prompt was, I didn't realized the first person was me, and instead put in my wife's email address. There's no way to change that. I thought it was asking me to add t...
I changed my account to the Family Plan. After clicking "add family" or whatever the prompt was, I didn't realized the first person was me, and instead put in my wife's email address. There's no...
192 Views
0 replies
0 likes
Fiz a assinatura Premium recentemente em boleto, já foi descontado e recebi o e-mail de confirmação. Porém, quando quero pular faixas, não consigo e vem a mensagem de que esse é um recurso de Premium e me oferece para fazer assinatura, o que já fiz. ...
Fiz a assinatura Premium recentemente em boleto, já foi descontado e recebi o e-mail de confirmação. Porém, quando quero pular faixas, não consigo e vem a mensagem de que esse é um recurso de Premium...
Roadie
220 Views
1 replies
0 likes
I paid for the family plan then switch it to the regular priemum but is not working is on the free Spotify
I paid for the family plan then switch it to the regular priemum but is not working is on the free Spotify
Roadie
234 Views
1 replies
0 likes
I have just discovered my mum is paying for a premium account for a year, but we don't know how to find it. We just have receipts from our bank. How can we find the acount? We have already tried with all ours email adresses...
I have just discovered my mum is paying for a premium account for a year, but we don't know how to find it. We just have receipts from our bank. How can we find the acount? We have already tried with...
Roadie
236 Views
1 replies
0 likes
The card to which my spotify premium account was charging to had to recently be replaced, and when prompted by Spotify to update my payment info because there had been an error (I as expecting this) I attempted to update my payment info and got the e...
The card to which my spotify premium account was charging to had to recently be replaced, and when prompted by Spotify to update my payment info because there had been an error (I as expecting this) ...
Roadie
287 Views
1 replies
0 likes
I wanted to subcribe for premium spotify but I can't receive any activation/pin code, im a globe user what should i do?
I wanted to subcribe for premium spotify but I can't receive any activation/pin code, im a globe user what should i do?
Not applicable
324 Views
1 replies
0 likes
I had a existing spotify account now I'm having advertisements and it's wanting me to pay 15 a month vs my 10 that I have been paying for for 2 years now.
I had a existing spotify account now I'm having advertisements and it's wanting me to pay 15 a month vs my 10 that I have been paying for for 2 years now.
Spotify Star
972 Views
1 replies
0 likes
Hola el problema es de mi esposa.. ella tiene una cuenta familiar en spotify.. pero al actualizar su pago de este mes por error ella pago el paquete personal.. quisiera saber si saben la forma en el que pueda obtener el familiar como antes y pagar so...
Hola el problema es de mi esposa.. ella tiene una cuenta familiar en spotify.. pero al actualizar su pago de este mes por error ella pago el paquete personal.. quisiera saber si saben la forma en el ...
Community Legend
333 Views
3 replies
0 likes
Hello,Quick question regarding the 1 year premium subscription, which says: $119.88 + tax for 1 year. Paid once. The usual 9.99/month payment comes to 119.88 total for one year, so this isn't paying less via the lump sum; it's literally just the sum ...
Hello, Quick question regarding the 1 year premium subscription, which says: $119.88 + tax for 1 year. Paid once. The usual 9.99/month payment comes to 119.88 total for one year, s...
Spotify Star
1635 Views
1 replies
0 likes
Hi,I'd like to upgrade to family premium, but I have 11 months of giftcard time still left (premium expires in 1/7/2018), I obviously don't want to pay twice and couldn't find the answer, so I'd like to know what happens to the remaining already paid...
Hi, I'd like to upgrade to family premium, but I have 11 months of giftcard time still left (premium expires in 1/7/2018), I obviously don't want to pay twice and couldn't find the answer, so I'd li...
180 Views
0 replies
0 likes
I tried anything from my end to make it work but it hasn't, Spotify plainly refuses to link my facebook account.I may have deleted my facebook account and re-created it with the same adress many months ago but that shouldn't be a problem I believe.I ...
I tried anything from my end to make it work but it hasn't, Spotify plainly refuses to link my facebook account. I may have deleted my facebook account and re-created it with the same adress many mo...
Casual Listener
261 Views
1 replies
0 likes
I dont want to renew my subscription. can someone send me a link on how I can turn off the auto renewal ?
I dont want to renew my subscription. can someone send me a link on how I can turn off the auto renewal ?
Spotify Star
9119 Views
1 replies
0 likes
CAN YOU PLEASE ADD "PAY BY MOBILE" ON MY ACCOUNT?
CAN YOU PLEASE ADD "PAY BY MOBILE" ON MY ACCOUNT?
Spotify Star
374 Views
1 replies
0 likes
