Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41978 Views
- 19 replies
- 1 likes
- 41978 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5339 Views
- 23 replies
- 2 likes
- 5339 Views
- 23 replies
- 2 likes
Removing Headspace but keeping premium
So I signed up for headspace on top of my spotify student discount, but I barely use it so I want to cancel it. The only option I could see is to cancel both, but I dont want to have to sign up for the student discount and pay again. Thanks.
- So I signed up for headspace on top of my spotify student discount, but I barely use it so I want to cancel it. The only option I could see is to cancel both, but I dont want to have to sign up for t...
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- Community Legend
- 241 Views
- 3 replies
- 0 likes
- 241 Views
- 3 replies
- 0 likes
Solved!! Is it possible to take the 3 months offer with debit card?
Hi, i'm from México, i had premium like one year ago, but today i saw an offer: 3 months for $99mxn, i took it, but i have a question, the only payment option was credit card, but i only have debit card (visa), i fill the form with the data of my car...
- Hi, i'm from México, i had premium like one year ago, but today i saw an offer: 3 months for $99mxn, i took it, but i have a question, the only payment option was credit card, but i only have de...
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- Community Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Premium Subscription
I just paid my premium subscription via Cebuana Lhuiller. But my Spotify premium still not working.
- I just paid my premium subscription via Cebuana Lhuiller. But my Spotify premium still not working.
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- Community Legend
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
Error while subscribing to premium
Hi! I'm so frustrated while subscribing back to premium (129 pesos load for 1 month). I've loaded recently to my other number since you still currently recognize the new number of globe (0956) to subscribe however, while subscribing, it says that my ...
- Hi! I'm so frustrated while subscribing back to premium (129 pesos load for 1 month). I've loaded recently to my other number since you still currently recognize the new number of globe (0956) to sub...
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- Community Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Premium plötzlich weg trotz Bezahlung
Habe neulich Premium mit einer Geschenkkarte bezahlt und den Beleg bzw das es eingelöst wurde per E-Mail erhalten. (Das war am 24.05.17).Seit heute ist mein Premium weg und ich verstehe nicht warum?
- Habe neulich Premium mit einer Geschenkkarte bezahlt und den Beleg bzw das es eingelöst wurde per E-Mail erhalten. (Das war am 24.05.17). Seit heute ist mein Premium weg und ich verstehe nicht warum?
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- Casual Listener
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
Charged 9.99 but no actual premium
I noticed that I'd been charged 9.99 in my bank account transactions from Spotify, I had no idea I'd been charged for Premium because I'd been using Spotify unable to listen to music offline after downloading certain music. When I check my account it...
- I noticed that I'd been charged 9.99 in my bank account transactions from Spotify, I had no idea I'd been charged for Premium because I'd been using Spotify unable to listen to music offline after do...
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- Community Legend
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
Wrong card charged
Hi,My latest payment has been suddenly charged from wrong card (my company's card) though earlier it has always been charged from my personal card. I have never changed the payment method. I'm using paypal for paying my subscription.
- Hi, My latest payment has been suddenly charged from wrong card (my company's card) though earlier it has always been charged from my personal card. I have never changed the payment method. I'm usin...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Spotify promotion
Hello, there's the promotion of spotify at 0,99/month for 3 months in my country. What i would like to know is if after the 3 months you can get spotify premium for students (5,99/month if i remember correctly) or you'll be stuck with 9,99/month.Than...
- Hello, there's the promotion of spotify at 0,99/month for 3 months in my country. What i would like to know is if after the 3 months you can get spotify premium for students (5,99/month if i remember...
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- Casual Listener
- 192 Views
- 2 replies
- 0 likes
- 192 Views
- 2 replies
- 0 likes
Premium
I paid for premium once for 99 cents but it didn't work & I let it go & tried to get the student discount but it charged me & I still don't have premium.
- I paid for premium once for 99 cents but it didn't work & I let it go & tried to get the student discount but it charged me & I still don't have premium.
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- Spotify Star
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
Payment refund
Hi!I was thinking of subscribing to a student's premium but I can not get it because it is intended for college students and I am a high school student. The money left my bank account and I would like to get the money back because the premium does no...
- Hi! I was thinking of subscribing to a student's premium but I can not get it because it is intended for college students and I am a high school student. The money left my bank account and I would l...
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Solved!! Not eligible for premium offer
I saw there was an offer for 3 months of Spotify premium for 9 dkk, only if you've not had it before.I've only had Spotify unlimited. Never had premium, since you can't downgrade to unlimited anymore. Does unlimited count as premium?Can't find any co...
- I saw there was an offer for 3 months of Spotify premium for 9 dkk, only if you've not had it before. I've only had Spotify unlimited. Never had premium, since you can't downgrade to unlimited any...
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- Casual Listener
- 485 Views
- 1 replies
- 0 likes
- 485 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription bought.. but not working
So I bought a 3 month subscription for .99 cents and I have the receipt, but my account in the app says it's a free account... what do i do?
- So I bought a 3 month subscription for .99 cents and I have the receipt, but my account in the app says it's a free account... what do i do?
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- Spotify
- 106 Views
- 1 replies
- 0 likes
- 106 Views
- 1 replies
- 0 likes
Mistakenly subscribed on different account
I made a Spotify account back then, and I forget the password. I simply clicked 'Connect To Facebook', so I used my Spotify well within that time.Now I want to subscribe for Premium, but I accidently and mistakenly subscribed on the account which I'v...
- I made a Spotify account back then, and I forget the password. I simply clicked 'Connect To Facebook', so I used my Spotify well within that time. Now I want to subscribe for Premium, but I accide...
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- Community Legend
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
How do you unsubscribe.i keep getting charged.....argh!!!!!!
Unsubscribe NOW!!!
- Unsubscribe NOW!!!
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- Community Legend
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not working
I payed .99 cents for 3 months and it's not working...
- I payed .99 cents for 3 months and it's not working...
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- Newbie
- 211 Views
- 4 replies
- 0 likes
- 211 Views
- 4 replies
- 0 likes
Superuser Contribution Does Premium mean unlimited access anywhere?
I am moving to Jordan in a few weeks, a country where Spotify is not active. However, if I were to upgrade to Premium, would that mean I get to access it there? Plus, would I have access to everything, not just playlists?
- I am moving to Jordan in a few weeks, a country where Spotify is not active. However, if I were to upgrade to Premium, would that mean I get to access it there? Plus, would I have access to everythin...
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Não consigo contrtar o premum
Já tentei cadastrar com dois cartões diferentes, porém sempre aparece uma mensagem dizendo que o servoço do cartão não está em bom dia, e pede para tentar outra forma de pagamento ou cadastrar outro dia. Estou tentando cadastrar a uma semana, mas o r...
- Já tentei cadastrar com dois cartões diferentes, porém sempre aparece uma mensagem dizendo que o servoço do cartão não está em bom dia, e pede para tentar outra forma de pagamento ou cadastrar outro ...
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- Casual Listener
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
Superuser Contribution Doesn't Work
My premium account for 0'99 doesn't Work whats wrong help me
- My premium account for 0'99 doesn't Work whats wrong help me
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- Moderator
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription
: I tried to sign up for the 99 cents 3 month trial using an email you sent me. When I entered my information and tried to enroll, I received a notice that there was a problem with my payment. I confirmed my credit card information and tried again. I...
- : I tried to sign up for the 99 cents 3 month trial using an email you sent me. When I entered my information and tried to enroll, I received a notice that there was a problem with my payment. I conf...
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- Moderator
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Superuser Contribution Premium-dirección familar
Tengo cuenta premium familiar, con acceso para mi esposa y mis dos hijas. Hace unos días les dieron de baja a ellas porque la dirección familiar que tenían en sus cuentas no coincidían con la mía. Cuando intento comprobar mi dirección en mi cuenta, n...
- Tengo cuenta premium familiar, con acceso para mi esposa y mis dos hijas. Hace unos días les dieron de baja a ellas porque la dirección familiar que tenían en sus cuentas no coincidían con la mía. Cu...
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- Moderator
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes