Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 163420 Views
- 109 replies
- 12 likes
- 163420 Views
- 109 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18433 Views
- 27 replies
- 4 likes
- 18433 Views
- 27 replies
- 4 likes
Ps4 free account
Hello there,yesterdayI registered to a free Spotify-account on my ps4,and I am able select songs as I like, I couldn't really hear an ad as I was using it for about 20 minutes.When I log in to Spotify it says I have a Spotify-free account -so is it j...
- Hello there,yesterdayI registered to a free Spotify-account on my ps4,and I am able select songs as I like, I couldn't really hear an ad as I was using it for about 20 minutes.When I log in to Spotif...
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- 659 Views
- 0 replies
- 0 likes
- 659 Views
- 0 replies
- 0 likes
Solved!! Upgrade from free to family
Hi, I currently have a free account and I'm looking to upgrade to family (so that my wife and x2 daughters can use it as well). I just wanted to know when the first payment of £14.99 will be collected ? Is it the day you upgrade or a month after that...
- Hi, I currently have a free account and I'm looking to upgrade to family (so that my wife and x2 daughters can use it as well). I just wanted to know when the first payment of £14.99 will be collecte...
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- Casual Listener
- 276 Views
- 2 replies
- 0 likes
- 276 Views
- 2 replies
- 0 likes
HELP gift card
Hello,I have purchased as a gift the annual spotify. The money was taken from my account but I never received any confirmation email and the present never arrived.How can I contact spotify? What can I do to have my gift? Thank you
- Hello, I have purchased as a gift the annual spotify. The money was taken from my account but I never received any confirmation email and the present never arrived. How can I contact spotify? What ...
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
how to down grade
I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
- I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Student sign in
The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
- The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
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- Community Legend
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Spotify saved albums on Roku
I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there something I need to do to see those, or is it not possible?
- I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there somethi...
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- Regular
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Changing countries for premium users is annoying, unnecessary and downright stupid
It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to change the country NO MATTER where they **bleep**ing come ...
- It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to c...
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- 241 Views
- 0 replies
- 0 likes
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country change
- 241 Views
- 0 replies
- 0 likes
Can't download
I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i attached a photo, it will like that forever. but i...
- I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i...
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- 156 Views
- 0 replies
- 0 likes
- 156 Views
- 0 replies
- 0 likes
Oxxo
Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
- Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
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- Spotify Star
- 280 Views
- 1 replies
- 1 likes
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Premium
- 280 Views
- 1 replies
- 1 likes
I cant upgrade to premium
Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do
- Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do&nb...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Solved!! Upgrading from Free to Premium Family?
I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my daughters... but I don't see how to do that. How can I d...
- I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my ...
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- Casual Listener
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
So im confused
Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on here? I'm kind of confused
- Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on he...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
downloading tunes
on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
- on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
desconto estudante
eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOOO, quero pagar R$8,50
- eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOO...
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- Regular
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Minha conta no spotify está cobrando duas vezes
Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
- Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
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- Regular
- 12939 Views
- 1 replies
- 1 likes
- 12939 Views
- 1 replies
- 1 likes
Cobrança duas vezes
Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06.A outra cobrança foi feita dia 21/06.
- Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06. A outra cobrança foi feita dia 21/06.
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- Regular
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Student account
Ögrenci hesabı dogrulanıncaya kadar para kesilmeyeceği söylendi hesabı dogrulerken 3 kere hata verdi kart bilgilerini tekrar yazıp onayladım toplamda 4 kere para kesmişler şuan üyeliğimde yok
- Ögrenci hesabı dogrulanıncaya kadar para kesilmeyeceği söylendi hesabı dogrulerken 3 kere hata verdi kart bilgilerini tekrar yazıp onayladım toplamda 4 kere para kesmişler şuan üyeliğimde yok
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- 154 Views
- 0 replies
- 1 likes
- 154 Views
- 0 replies
- 1 likes
Solved!! Premium Subscription Ended
Good afternoon: I have a premium account for over 2 years now, and never had any issue. I pay it through my mobile phone operator (movistar - Spain). Suddenly today I see that I am not premium anymore. why is that? I keep on paying the subscription f...
- Good afternoon: I have a premium account for over 2 years now, and never had any issue. I pay it through my mobile phone operator (movistar - Spain). Suddenly today I see that I am ...
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- Casual Listener
- 312 Views
- 1 replies
- 0 likes
- 312 Views
- 1 replies
- 0 likes
Switching to Premium from Family Premium
I am having trouble downgrading my service to just Premium from Family Premium. Everytime I try and select the option, it would tell me "opps, something went wrong, try again". I have tried this numerous times over a week span, how can I go about sol...
- I am having trouble downgrading my service to just Premium from Family Premium. Everytime I try and select the option, it would tell me "opps, something went wrong, try again". I have tried this nume...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Hallo
Was soll das ich habe grad per Paysafe Premium Account erstellt? Er ist immer noch auf Free und die Paysafe Karte ist leer!!!!!!
- Was soll das ich habe grad per Paysafe Premium Account erstellt? Er ist immer noch auf Free und die Paysafe Karte ist leer!!!!!!
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes