Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114345 Views
- 72 replies
- 9 likes
- 114345 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13816 Views
- 27 replies
- 2 likes
- 13816 Views
- 27 replies
- 2 likes
Payment problem
Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I could not find the solution
- Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I co...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Le pague con mi targeta a un amigo y quiero cancelar la suscripcion
Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
- Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Spotify Premium stopped working suddenly
I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says I am a premium user. I looked through all the thre...
- I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says...
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- Casual Listener
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Superuser Contribution Student premium subscription doesn't work
Hey,I had subscribed for a student premium rate, I've already received the email of confirmation of my student status. But when I open the file of Spotify to finish my registration it puts me a 404 message error and I can't go forward.What can I do p...
- Hey, I had subscribed for a student premium rate, I've already received the email of confirmation of my student status. But when I open the file of Spotify to finish my registration it put...
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- Roadie
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
No puedo pagar
No puedo pagar ningún tipo de suscripción, ya intenté con 2 tarjetas diferentes que ambas sirven y Spotify me marca "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de...
- No puedo pagar ningún tipo de suscripción, ya intenté con 2 tarjetas diferentes que ambas sirven y Spotify me marca "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te pr...
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- Casual Listener
- 335 Views
- 2 replies
- 0 likes
- 335 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Premium Family - When do I start paying the family subscription
Hi, I am currently a Premium Spotify user (subscripted under $0.99 for 3 months).Promo expiry on 22 Sept 17. If I subscript to Premium Family, when do I start paying the family suscription? Thanks,Fook Curn
- Hi, I am currently a Premium Spotify user (subscripted under $0.99 for 3 months).Promo expiry on 22 Sept 17. If I subscript to Premium Family, when do I start paying the family susc...
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- Casual Listener
- 282 Views
- 2 replies
- 1 likes
- 282 Views
- 2 replies
- 1 likes
Fallo de subcribcion
La semana pasada adquirí la oferta de Spotify premium de 3 meses y el sábado se "acabó" y no se porque se me a quitado mi premium.Ayuda por favor gracias
- La semana pasada adquirí la oferta de Spotify premium de 3 meses y el sábado se "acabó" y no se porque se me a quitado mi premium.Ayuda por favor gracias
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- Community Legend
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution 3 months for 0.99
As you can see, there is an offer 3 months for 0.99. I tried to use it but I had to pay 20 and on my account I see that I have premium just for 1 month.
- As you can see, there is an offer 3 months for 0.99. I tried to use it but I had to pay 20 and on my account I see that I have premium just for 1 month.
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for 3 months premium trial account but does not appear in the supscription
Hi, I bought a 3 months premuim trial for my daughter and paid it with my Mastercard because she does not have a card yet. The system indicated, that I have already used this card for a promotional payment. However, they did charge the cost of the pr...
- Hi, I bought a 3 months premuim trial for my daughter and paid it with my Mastercard because she does not have a card yet. The system indicated, that I have already used this card for a promotional p...
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- Roadie
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium but I can download any music to play offline
Paid for premium but I can download any music to play offline. Please help
- Paid for premium but I can download any music to play offline. Please help
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- Casual Listener
- 146 Views
- 2 replies
- 0 likes
- 146 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution BUG Codigo postal Argentina
Hola, quiero hacer mi cuenta premium y en el formulario de pago luego de llenar los datos de mi tarjeta de crédito, cuando ingreso el codigo postal (proporcionado por la pagina del correo argentino). Me sale un mensaje diciendo que el codigo es invál...
- Hola, quiero hacer mi cuenta premium y en el formulario de pago luego de llenar los datos de mi tarjeta de crédito, cuando ingreso el codigo postal (proporcionado por la pagina del correo argentino)....
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- Casual Listener
- 2384 Views
- 3 replies
- 0 likes
- 2384 Views
- 3 replies
- 0 likes
Superuser Contribution primum not working
hi,I purchased 3 months premium promtion today and i didnt get any confirmation by email. But the money was already charged of my bank account.what should i do ??
- hi, I purchased 3 months premium promtion today and i didnt get any confirmation by email. But the money was already charged of my bank account. what should i do ??
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not working
Hello,I purchased premium today and received a confirmation email. But spotify still asks for wifi connection. What should I do?
- Hello, I purchased premium today and received a confirmation email. But spotify still asks for wifi connection. What should I do?
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
family premium
Hi! I have a premium family account and i am trying to invite my husband.i have sent an invite to his email adress several times but he doesn`t get the email.He has his own account but we would like to have just "1" bill.Can someone help me?
- Hi! I have a premium family account and i am trying to invite my husband. i have sent an invite to his email adress several times but he doesn`t get the email. He has his own account but w...
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
Por que si Spotify me dice que debo pagar un montón, en el recibo sale otro?
Ayuda por favor
- Ayuda por favor
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- 90 Views
- 0 replies
- 0 likes
- 90 Views
- 0 replies
- 0 likes
Charged for premium but didn't receive premium
I recently tried to get the student premium and I didn't qualify but it still took out the 4.99. I know it said it would credit me back the 4.99 if I didn't qualify it it's been a little over a week and I didn't haven't been credited and I don't have...
- I recently tried to get the student premium and I didn't qualify but it still took out the 4.99. I know it said it would credit me back the 4.99 if I didn't qualify it it's been a little over a week ...
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- Casual Listener
- 181 Views
- 2 replies
- 0 likes
- 181 Views
- 2 replies
- 0 likes
Solved!! Can't buy Premium with paypal
Hello, so i wanted to buy the 0,99ct Premium thingy for spotify with paypal. But everytime i try to confirm the payment it just sends me back to the start page. I tried Icognito mode, Other browser, and buying it with my mobile, nothing helped any id...
- Hello, so i wanted to buy the 0,99ct Premium thingy for spotify with paypal. But everytime i try to confirm the payment it just sends me back to the start page. I tried Icognito mode, Other browser, ...
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- Spotify Star
- 3868 Views
- 1 replies
- 0 likes
- 3868 Views
- 1 replies
- 0 likes
Superuser Contribution How to switch from single preimum to family preimum?
I have a preimum account. My wife just got a new phone and wants Spotify. How can I change to a family plan and cancel my single preimum pkan
- I have a preimum account. My wife just got a new phone and wants Spotify. How can I change to a family plan and cancel my single preimum pkan
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- Roadie
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution premium not working
i paid thru dragonpay using my saving acc and the way was online banking. when i signed into my online banking acc. it removed me to the web page where i was processing the payment. when i signed in on my acc to pay spotify it was successful and the ...
- i paid thru dragonpay using my saving acc and the way was online banking. when i signed into my online banking acc. it removed me to the web page where i was processing the payment. when i signed in ...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution 3 month for 0.99$
If I bought that deal, how can I make sure that you are not gonna charge me more than it says? I received an email and it said that I bought a subscription for 3 month for 9.00$. That's not what I payed for.
- If I bought that deal, how can I make sure that you are not gonna charge me more than it says? I received an email and it said that I bought a subscription for 3 month for 9.00$. That's not what I pa...
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- Newbie
- 322 Views
- 3 replies
- 0 likes
- 322 Views
- 3 replies
- 0 likes